Job Purpose:
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To ensure quality service and standards and ‘wow’ our guests, by providing hospitable service working from our four Saba Way Values:
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Responsible To: Bar Manager
Responsible For: Beverage Service.
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Duties and Responsibilities
- To ensure that service stations are prepared, stocked and ready for service.
- To greet all guests, in a polite and welcoming manner.
- To make all drinks ordered in a timely manner and to take orders, serve food and drinks and to ensure that guests have a great experience within the Restaurant.
- Passion for wine and cocktails and creating new drinks
- To maintain the highest level of cleanliness, including safety of furniture, fixtures and fittings. To ‘clean as you go’ to ensure a clean and tidy work area.
- To ensure that the guest bill is accurate, presented in a timely manner and appropriate cash handling procedures are followed.
- To ensure that payment is received from all guests.
- To recommend and ‘sell’ to guests through menu knowledge, suggestive and up-selling techniques.
- To ensure that all beverage products are correctly stored, dated, labelled and rotated where necessary.
- To make sure that all stations are stocked and ready for shifts.
- To greet all guests, in a polite and welcoming manner
- To maintain a high standard of personal appearance and hygiene, and meet Saba grooming and uniform standards.
- To maintain healthy relationships with fellow employees.
- To be empowered to deal with customer problems, through following the HEAL process, and to seek advice when unsure what to do.
- To promote awareness of and complete guest response forms health, safety and security for fellow employees and customers. Example fire alert points, exits, extinguishers, table clips etc.
- To develop self and others, by responding to and giving feedback to other associates.
- Please Note: This Job Description is not neither definite nor restrictive and may be modified or added to in the future to meet changing needs.
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Job Types: Full-time, Permanent
Pay: From €15.00 per hour
Benefits:
- Employee discount
- Food allowance
Application question(s):
- How many years of cocktail experience have you got?
Experience:
Language:
Work Location: In person
