Customer Care
· To serve customers in a friendly and efficient manner providing an exceptional standard of customer care.
· To communicate with the customers in an effective and welcoming manner.
· To deal with customer complaints in a professional and pleasant way and refer to Person in Charge or Senior Management where appropriate.
· Ensure products are served to customers in line with Food Hygiene Requirements.
· Maintain knowledge of current in deli sales and promotions.
· Assist customer with queries regarding the deli products.
Operational & Store Presentation
· Ensure Deli area and equipment is maintained to the required level of Hygiene ensuring cleaning is carried out as per food hygiene policy.
· To receive and check stock in line with company guidelines.
· Ensure product is stored in line with food hygiene policy.
· Ensure product is displayed in line with food hygiene policy and merchandising policy.
· To rotate stock appropriately minimizing waste.
· To be vigilant at all times to prevent stock loss and waste.
· To conduct stock takes as instructed by Person in Charge or Senior Management.
· Ensure food hygiene practices are complied with in line with HACCP regulations.
· To take care for your health & safety and that of your colleagues and customers,
Always being observant and taking action to remove /reduce any possible risks and hazards.
Food Service
· Check temperatures in the deli area ensuring they are compliant with HACCP regulations.
· Maintain HACCP records in line with store policies.
· Monitor Critical Control Points and ensure food is not open to contamination.
· Comply with relevant controls around all foods including Fresh and Red Meats.
Pay: From €14.25 per hour
Expected hours: 8.0 – 40.0 per week
Work Location: In person
