Doran Motors Carrickmacross
We are now inviting applications from experienced Service Advisior
Doran Motors have grown over the past 46 years to be one of north easts largest car dealers.
DUTIES Include:
· Arranges service / repair times and dates for workshop in consultation with service & workshop Managers
· Ensuring customer satisfaction – receiving and defining customers wishes and preparation of repair order
· Ensures parts, labour and any other items relating to work carried out are charged to the relevant vehicle
· Organising within the dealership to accord with customer needs
· Observing dealership guideline and fulfilling immediate priority tasks to ensure a competitive service to the customer
· Maintains close control on sales ledger accounts relating to workshop in consultation with service and workshop managers
· Informing service & workshop managers regarding developments in customer attitudes and possible measures
· Submitting customer details to distributors for survey purposes
· Identifies & carries out marketing tasks on an ongoing basis
· Observes ISO procedures & guideline
· Participates in Skoda Apprentice Service Advisor Scheme
· Media Expert Trained in accordance with Skoda standards
· Establishes and maintains permanent files relating to workshop business
· All other duties assigned by management
· Carries out follow up calls to customers
· Willing to be flexible, work occasional overtime as requested by management
· Fulfils service receptionist and customer advisor roles
· Deputies for service advisor / receptionist
Job Types: Full-time, Permanent
Pay: €31,000.00-€34,500.00 per year
Benefits:
- Company events
- On-site parking
Work Location: In person
