We are looking for an experienced, highly organised and commercially minded Restaurant General Manager to take responsibility for the day-to-day management and performance of our busy, established restaurant.
This is a senior position for someone who is confident taking ownership of the entire operation, leading a large team and ensuring the business runs efficiently, profitably and to an exceptionally high standard.
The successful candidate will work closely with the owner and will have significant responsibility for the people, financial performance, stock, systems and day-to-day running of the business.
Salary: depending on experience
Hours: Full-time, daytime operation
Reports to: Owner
Key Responsibilities
People & HR
● Full management of the restaurant team, including both front-of-house and kitchen staff
● Recruitment, onboarding and staff training
● Staff performance management and development
● Managing attendance, holidays, absence and other HR matters
● Ensuring company policies and employment procedures are followed
● Leading and supporting supervisors and senior team members
● Building a positive, professional and accountable team culture
Labour & Rostering
● Preparing and managing weekly staff rotas
● Forecasting staffing requirements based on expected business levels
● Managing labour costs and ensuring staffing levels are commercially appropriate
● Monitoring staff productivity and performance
● Ensuring the restaurant is appropriately staffed at all times
Financial & Commercial Management
● Taking responsibility for labour-cost performance
● Monitoring sales and identifying opportunities to improve revenue
● Understanding gross profit, margins and controllable costs
● Working with the owner on forecasting, budgeting and business planning
● Identifying areas of unnecessary expenditure and implementing improvements
Stock & Purchasing
● Managing all restaurant ordering and purchasing
● Monitoring stock levels and ensuring appropriate stock rotation
● Implementing effective waste-management procedures
● Monitoring food and other stock costs
● Ensuring correct storage, rotation and stock-control procedures are followed
● Working with suppliers to ensure quality, availability and value
Operations
● Taking overall responsibility for the smooth day-to-day running of the restaurant
● Maintaining consistently high standards of service, food quality, cleanliness and presentation
● Ensuring kitchen and front-of-house teams work effectively together
● Managing and developing supervisors
● Dealing confidently with operational issues as they arise
● Ensuring all health & safety, food safety and operational procedures are maintained
● Driving continuous improvements across the business
About You
We are looking for someone who is hands-on, commercially aware and exceptionally organised, with the confidence and experience to take ownership of a busy restaurant.
You will ideally have:
● Significant experience managing a busy restaurant, café or hospitality operation
● Proven experience managing both kitchen and front-of-house teams
● Strong knowledge of labour management and rostering
● Experience managing HR and staff performance
● Excellent organisational and communication skills
● Strong commercial awareness and understanding of costs and margins
● Experience with stock control, purchasing and waste management
● The ability to lead, motivate and retain a large team
● A calm, practical approach to problem-solving
● The confidence to make decisions and take responsibility
● A genuine interest in developing people and improving the business
Most importantly, we are looking for someone who will take ownership. This is an opportunity for an experienced manager who wants to play a key role in the success of an established and busy business.
What We Offer
● Daytime-focused operation
● A senior position with genuine responsibility and autonomy
● The opportunity to make a significant impact on an established business
● Supportive owner/management team
● Opportunity for career development and progression
● Performance and salary reviews
● A professional and positive working environment
If you are an experienced hospitality manager who enjoys taking ownership, developing teams and running a successful operation, we would love to hear from you.
Please send your CV and a brief covering note outlining your current role and experience to [email protected]
Job Types: Full-time, Permanent
Work Location: In person
