We are growing our Digital Inside Sales (DIS) organization supporting one of the world’s leading AI companies. Our groundbreaking approach to sales combines trusted advertising sales expertise, consultative client engagement, and innovative technology powered by data, insights, and AI-driven solutions.
This individual will require a deep understanding of digital advertising sales operations, performance drivers, and scaling high-performing ad sales programs globally. The ideal candidate will possess strong operational leadership experience across media, advertising, and performance marketing environments, with a proven ability to drive revenue growth, optimize seller performance, and deliver measurable business outcomes aligned to client objectives.
As a key client-facing reporting to the Global Delivery Lead, the Ads Sales Delivery Lead will serve as a critical liaison between business support teams and the client, ensuring alignment across strategic initiatives, operational priorities, and revenue goals. This individual will collaborate closely with Client Leads and Account Leadership to execute global priorities, lead transformation initiatives, and drive Operational Excellence through continuous improvement of advertising sales delivery programs.
This is critical to ensuring consistency, accountability, scalability, and measurable impact across a complex global ads sales operation.
& Responsibilities
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Manage a large-scale global ads sales delivery program of 100+ employees, including Ads Sellers, Sales Managers, Enablement, QA, Training, Operations, and Data & Reporting teams across SMB and Mid-Market long tail
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Drive revenue growth and advertiser success through operational oversight of digital advertising sales programs
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Collaborate with Accenture Global Client Leads and Account Leadership to execute strategic initiatives and support global ads sales priorities.
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Provide strategic direction to Reporting & Analytics teams to identify data-driven insights, trends, and optimization opportunities across advertiser performance and seller productivity.
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Monitor and improve core advertising performance KPIs including:
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Revenue attainment
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Pipeline generation
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ROAS (Return on Ad Spend)
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CPC (Cost Per Click)
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CPM (Cost Per Mille)
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CPA (Cost Per Acquisition)
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CTR (Click-Through Rate)
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Conversion Rate
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Customer Acquisition Cost (CAC)
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Advertiser retention and growth
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Seller productivity and quota attainment
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Drive Business Transformation & Continuous Improvement initiatives focused on scaling advertiser adoption, improving campaign performance, increasing operational efficiency, and enhancing sales effectiveness.
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Partner closely with Business Transformation teams to prioritize initiatives, ensure accountability for execution timelines, measure business impact, and communicate progress effectively to client stakeholders.
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Ensure Key Performance Indicators (KPIs), Quality metrics, and Training standards are clearly defined, consistently measured, and reported across global teams.
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Capture forward-looking operational plans, sales motions, and quarterly priorities while proactively identifying risks and implementing corrective actions in partnership with the Global Delivery Lead.
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Provide oversight and strategic guidance to the Client Reporting function, ensuring accurate measurement of end-to-end business performance, advertiser outcomes, operational efficiency, and sales delivery effectiveness.
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Lead governance processes and deliver holistic business updates, operational insights, and OKR performance reviews to Client Leadership and Operations Account Leadership.
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Ensure operational models, sales processes, and advertiser engagement frameworks are consistently executed across regions while driving global standardization and best practices.
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Support strategic initiatives related to AI-driven advertising solutions, automation, optimization tools, and evolving digital media products.
