Join the Scéal Journey: Cafe Manager, Dublin 8
At Scéal, our community is at the heart of everything we do. As we continue to grow this year, we are looking for a people-centric leader to help us maintain that signature warmth and excellence at our Dublin 8 cafe, a site which is dear to our hearts, as D8 is where it all began.
Who You Are:
- A specialty coffee enthusiast with a passion for exceptional service.
- A mentor who can inspire and lead a FOH team in a dynamic, evolving environment.
- Someone who notices the "little things" that make a customer's day.
What’s in it for you?
A Pivotal Career Moment
You aren’t just joining a bakery; you’re joining a movement. With one new location already thriving and another currently under construction, you are coming on board at a definitive moment in the Scéal story. For a leader looking to build a long-term career, the timing couldn't be better.
A Culture of Genuine Care
We believe that hospitality starts with how we treat our own. You’ll be part of a supportive, kind, and high-energy team culture where we genuinely care about one another’s well-being. We work hard, but we do it in an environment that respects your voice and values your contribution.
Industry-Leading Growth & Learning
As one of Ireland’s most acclaimed new-wave bakeries, we offer a front-row seat to industry excellence. You will have the opportunity to:
- Learn from the Best: Gain deep insights into specialty coffee, artisan production, and high-level hospitality management.
- Progress Rapidly: With our ongoing expansion, there is a clear and direct path for career progression into senior leadership roles.
- Shape the Brand: Have a real seat at the table, influencing how we deliver service and how our community evolves.
The Essentials
- Competitive salary reflective of your experience and leadership.
- Daytime-only hours (no late nights!) promoting a healthy work-life balance.
- Working in a creative and supportive environment alongside the founders
- Staff coffees, home-cooked staff meals and plenty of flakey buttery pastry
- A bike to work scheme (promoting healthy choices)
So, what’s the role …
Operational Leadership & Excellence
- Orchestrate Daily Flow: Lead the daily rhythm of the cafe with a hands-on approach.
- Brand Stewardship: Ensure every inch of the space reflects Scéal’s high standards, from the visual presentation of our bakes to the overall "vibe" and atmosphere.
- The Bridge: Act as the vital link between our customers and the production team, fostering a culture of clear, timely, and collaborative communication.
Team Culture & People Development
- Be a Mentor: You will develop and protect an incredible team culture, turning a group of staff into a high-performing, connected community.
- Strategic Growth: Lead the charge on recruitment, onboarding, and continuous training for our Baristas and FOH team, ensuring they grow as the business grows.
- Team Logistics: Master the art of the rota, balancing labor budgets with the human needs of the team to ensure a happy, motivated workplace.
The Guest Experience
- Sceal Hospitality: Set the gold standard for customer service, handling queries with a "yes" attitude and striving to make every guests’ day better.
- Trend Spotting: Analyse customer demand and local trends, sharing your "ear to the ground" insights with the senior production team to help shape our future menus.
Business & Technical Management
- Resource Management: Own the inventory and procurement process, ensuring we have exactly what we need to deliver excellence every day.
- Performance Tracking: Manage revenue reporting and team budgeting, using data to help drive the cafe’s success.
- Safety & Care: Maintain our high standards of safety and hygiene, overseeing HACCP compliance and equipment maintenance to keep the engine of the cafe running smoothly.
Requirements
- Proven Leadership: Experience leading teams within a specialty coffee or premium hospitality environment.
- Operational Excellence: A meticulous eye for detail with the ability to manage rotas, budgets, and stock procurement seamlessly.
- Brand Ambassadorship: A genuine passion for artisan food and specialty coffee, acting as the primary voice of the Scéal brand for our guests.
- Growth Mindset: A proactive, "solutions-oriented" attitude with the ambition to scale alongside a rapidly expanding business.
- People-First Approach: Exceptional emotional intelligence and communication skills to foster a kind, high-performing team culture.
Pay: €35,000.00-€38,000.00 per year
Benefits:
- Additional leave
- Bike to work scheme
- Employee discount
Application question(s):
- Have you completed the application form on our careers page on our website? Applicants who don't will not be considered for this position.
Work Location: In person
