Roadstone Ltd invites applications from suitably qualified and experienced candidates for the position of Dispatch Clerk, Dublin Central Orders, Concrete. This role is based full-time in our Head Office in Belgard.
Benefits:
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Competitive Salary
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Pension Scheme with Employer contribution
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Share Participation Scheme (Revenue Approved)
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Paid Holidays (22 days)
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Training & Development Opportunities.
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Mentoring support & Performance Management
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Employee Assistance Programme
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Product discount
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Bike-to-Work Scheme
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Paid Maternity/ Paternity Leave
About The Role
Key Areas of Responsibility:
- Schedule deliveries to fully optimise the fleet of trucks
- Dealing with incoming calls in a timely manner
- Consistently delivering excellent customer service and meeting or exceeding KPI’s and targets
- Foster and develop good relations with both existing and potential customers to ensure retention and growth
- Maintain and enhance working relationships with key stakeholders within the business
- Maintain / Implement good working practices and procedures to ensure that the department is run efficiently and with professionalism
- Pro-actively look for continuous improvement within the department
- Creating a positive company impression by being friendly, professional, and helpful on every contact
- Confidently addressing any objections or issues, escalating complex cases to a supervisor as needed
- Open to learning other aspects of the business
- Reporting of Complaints and Safety issues to the Location Manager
- Admin tasks as required
The above list is not exhaustive. The successful candidate will be expected to perform duties as necessitated by the changing role and the overall business objectives of the Company, as directed.
The following knowledge, skills and competencies are desirable for this role:
- Excellent communication and relationship building skills
- Team player with ability to work on own initiative
- Ability to work in a fast-paced environment
- System knowledge an advantage but not essential as training will be provided
- Strong organisational skills with a serious attention to detail
- Excellent communication skills
- Proficient in Microsoft Office
The successful candidate must be a highly motivated, self-directed individual with a desire for personal, company and Group achievement.
Required Criteria
- Experience: Minimum of 5 years of experience in accounts payable, with at least 2 years in a supervisory or leadership role
- Proficient in accounting software (e.g., SAP, Oracle, QuickBooks) and Microsoft Excel
- Strong understanding of accounts payable processes, financial controls, and regulatory compliance.
- Exceptional attention to detail and organisational skills
- Excellent problem-solving and analytical skills
- Strong communication and interpersonal skills, with the ability to lead and motivate a team
- Ability to manage multiple priorities in a fast-paced environment
- Experience with process improvement initiatives is a plus
Skills Needed
About The Company
Roadstone’s nationwide business includes the manufacture and distribution of a wide range of construction products including ready-mix concrete, aggregates, asphalt and macadam, mortar and plaster, concrete blocks and masonry, paving products, roof tiles and agricultural lime. We also provide an asphalt contracting service for commercial, domestic and local authority road projects.
Our business leaders include internally developed operational managers, highly qualified professionals and owner-entrepreneurs who join the organisation as a result of acquisitions.
The sustained expansion of CRH as a group, since its foundation in 1970, has created a wide range of career opportunities for ambitious and talented people throughout the world. Our decentralised structure and entrepreneurial environment is particularly suited to attracting, motivating and retaining talented, committed, enthusiastic and well-qualified people.
Company Culture
Our company is committed to leadership and skills development at all levels of the organisation, encouraging and supporting the continuous professional development of its employees to achieve their potential. Our development philosophy involves leveraging challenging work assignments with targeted coaching and mentoring, augmented by formal training and education.
Our Success is built on your Success
Roadstone offers exciting and rewarding opportunities for talented, dedicated people. There’s no single type of person who succeeds in Roadstone. We are looking for people who have a passion for excellence and achieving results.
You’ll need the ability to challenge and influence others, along with the capacity to adapt to new and different situations. The ability to build strong and effective relationships and to inspire and motivate others.
Company Benefits
Vacation, Paid time off, Paid sick days, Retirement plan and/or pension, Employee development programs, Employee discounts, Free parking, Open office, Competitive salary, Employee Recognition Scheme
Salary
Not disclosed
