The Heritage offers a sophisticated elegance with impeccable hospitality set in wonderful un-spoilt Laois countryside. It comprises of a luxury world class Hotel and European Award Winning Spa. The Heritage also offers guests a number of on site activities such as our Health Club with Leisure Pool, Jacuzzi, Sauna and Steam rooms, 5km Walking Track and Cinema.
We have an exciting opportunity for an experienced Night Porter to join our existing Front Office team.
Main Responsibilities include:
-
To assist with efficient check in / out of guests
-
To run hotel night audits as required
-
To ensure start / end of shift reports are completed
-
To ensure that a lobby presence is maintained at all times
-
To assist guests with any requests they might have
-
To ensure building is fully secure
-
To carry out fire walks in accordance with night operation and guest safety in mind
-
To control the switchboard
-
To ensure that all night porter duties are carried out efficiently
-
Carry out wake up calls when required
-
Organise taxi's / drive hotel vehicle for transporting guests
-
To carry out any other reasonable tasks as requested by management
Requirements:
-
Must have previous experience within the hotel environment
-
Must be flexible regarding working hours & eligible to work night shifts
-
Full clean driving license is required
-
Strong IT skills
The Heritage 'Core Values'
Our Core Values are the essence of what we stand for as a company and it is our vision to instill a people focused culture within the hotel. These 5 core values give The Heritage a framework for leadership and set the foundations for our employees to grow and prosper in their roles with us
-
Think about the guest
-
Be Respectful
-
Work as one
-
Be the Best
-
Own it and deliver it
Why work for The Heritage, part of FBD Hotels:
-
Discounted rates in other FBD properties
-
Health Club membership
-
Learning and development opportunities
-
Employee Assistance Programme
- Meals provided on duty
-
Discounts on Home, Travel, Car Insurance with FBD Insurance
-
Bike to Work Scheme
-
Employee recognition initiatives
If you believe that this is the next role for you, please send your CV for consideration. We look forward to hearing from you!