To work as part of a staff team in Mid West Simon community outreach services ensuring that services offered by the organisation operate effectively and consistently to best practice standards.
Main Responsibilities:
· Act as a key worker to individuals referred to MWS services, conducting assessments, and developing and reviewing their support plans in order to support them to maintain tenancies.
· Encourage and empower individuals to reach their full potential.
· Ensure that a culturally sensitive approach to support is maintained.
· Liaise with relevant agencies when appropriate.
· To maintain good relationships with neighbours and relevant community groups.
· To ensure Mid West Simon Communities Lone Working Policy is adhered to at all times.
· Ensure compliance with Mid West Simon policies and procedures.
· Complete reports as required.
· Actively participate in training.
· To attend meetings.
· To maintain all recording systems as outlined by National Quality Standards Framework.
· To act as appointed First Aid person as required.
· To ensure a safe, healthy and secure environment for all.
· To carry out all duties with reasonable care.
· To address actions arising from Health & Safety and maintenance inspections.
· To represent Mid West Simon Community at meetings, conferences, seminars, and other events as scheduled.
· To project a positive image of Mid West Simon Community at all times.
· To maintain confidentiality on all matters relating to clients, staff, volunteers, and general Simon Community Business.
· Client-focused, adaptable, accountable, resilient individual.
· Excellent communicator, with the ability to advocate on the client’s behalf.
· To undertake other duties as may be requested by line manager.
Person Specification:
Essential Criteria
· Level 7 Social Care or equivalent.
· Experience of Microsoft 365.
· Excellent communication skills.
· Full clean driving licence, with access to own car.
Desirable
· Children First Training.
· In-depth understanding in the area of homelessness.
· Experience of working with and supporting people.
· Have an understanding of the physical and mental health and substance misuse needs that may affect those in homelessness.
· Understanding of how to provide advice and case-work services to vulnerable people.
· Ability to provide, manage and evaluate support plans.
· Ability to provide effective key working to Individuals.
· Ability to manage challenging behaviour, set clear boundaries, and remain calm and effective under pressure.
· Have excellent interpersonal and communication skills and the ability to work in a changing environment where sound judgement is required.
· Be self-motivated, able to motivate, inspire and empower others.
· Ability to work as part of a team.
· Knowledge of Health and Safety in the workplace.
· Have an understanding of the importance of confidentiality in relation to work.
Licence/Certification:
- A Driving Licence (required)
Work authorisation:
Work Location: In person
