The Byrne Hotel Group is seeking an experienced and motivated Operations Manager to join our senior leadership team. This is an exciting opportunity for a hospitality professional with a passion for delivering exceptional guest experiences, leading high-performing teams, and driving operational excellence.
As Operations Manager, you will oversee the day-to-day running of the hotel, ensuring the highest standards of service across all departments while supporting the achievement of business objectives and financial performance.
Key Responsibilities
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Lead the daily operations of the hotel, ensuring smooth and efficient service delivery.
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Support and develop departmental managers across Front Office, Food & Beverage, Housekeeping, Maintenance and other operational areas.
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Drive exceptional guest satisfaction by maintaining consistently high service standards.
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Monitor operational performance, budgets, and departmental KPIs.
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Ensure compliance with health and safety, food safety, fire safety, and company policies.
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Manage staffing levels, recruitment, training, and employee engagement initiatives.
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Handle guest feedback professionally and implement service improvements where required.
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Work closely with the General Manager to develop and implement operational strategies.
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Maximise revenue opportunities while effectively managing costs.
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Foster a positive, collaborative, and customer-focused workplace culture.
Your Profile:
Must have previous experience working in F&B Management
Proven track record of people management and leadership
Must be able to multi-task and take a hands-on approach.
Ability to lead and motivate
Excellent communication skills
Benefits:
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Competitive salary
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Opportunities for professional development and career advancement.
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A supportive and dynamic work environment.
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Staff Meals
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