Position Title: HR Manager
Reports To: Head of HR
Department: Human Resources
Overall Purpose:
The HR Manager role is a senior operational HR position responsible for supporting the Head of HR in the day-to-day leadership, management and development of the HR & Learning and Development function. The role will initially provide cover and continuity during absence of the Head of HR and will play a critical role in understanding the business, leading the HR team, ensuring HR best practice, legislative compliance and effective use of resources. A key responsibility of this role is to lead HR change management and mobilisation for new contracts.
Multi-location role (to support business needs). Hybrid working is available following successful completion of probation.
Role Overview: Derrycourt Cleaning Specialists are an Irish family-owned and managed company operating nationwide, employing over 2,000 staff with a turnover exceeding €55 million per annum. The organisation services all commercial industries, with a strong specialisation in Healthcare, Office, Industrial and Specialist Cleaning Services.
The HR Manager role is a newly introduced position within the HR structure. The role will work closely with the Head of HR and provide leadership across HR and L&D during a period of growth, change and significant new contract mobilisation.
This role is multi-site, combining Head Office presence with on-site HR leadership at new client location(s) and requires a proactive, hands-on HR professional with strong people management, ER/IR and change management experience.
Key Performance Indicators
HR Leadership & Team Management
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Provide day-to-day leadership and management of the HR & Learning and Development team.
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Support and deputise for the Head of HR as required.
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Ensure consistent HR standards, policies and practices across all sites.
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Manage HR workloads and resources effectively across multi-site operations.
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Coach, mentor and develop HR team members to support performance and engagmentent.
Mobilisation & Change Management
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Lead the HR change management process for the onboarding of new client’s.
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Manage the transition of existing staff.
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Support the Manpower Planning & Recruitment team with large-scale, high-volume recruitment and onboarding for a workforce of over 400 cleaning operatives.
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Act as the senior HR lead for, providing full HR operational support.
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Work closely with operational management and the client to ensure a smooth and compliant mobilisation.
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Form part of the Mobilisation team for roll out of the new sites.
Employee Relations & Compliance
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Ensure HR policies and procedures are up to date, communicated and applied consistently.
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Ensure compliance with Irish employment legislation, WRC requirements and healthcare-specific standards.
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Manage complex Employee Relations and Industrial Relations matters.
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Oversee grievance, disciplinary, absence management and performance processes.
HR Operations & Best Practice
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Oversee HR administration, systems and reporting to ensure accuracy and efficiency.
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Support workforce planning, succession planning and organisational development initiatives.
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Contribute to HR metrics, reporting and continuous improvement initiatives.
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Work collaboratively with L&D to support training, development and compliance programmes.
Management of TUPE
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Management of TUPE processes and transfers, ensuring full compliance with legislation, effective consultation with stakeholders, and smooth transition of employees.
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Integration of new employees post TUPE.
Leading Employer Branding
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Leading employer branding and employee engagement strategies, developing initiatives that enhance employee experience, support attraction and retention, and align with organisational values and culture.
Quality and Experience
Qualifications
Essential
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Relevant third-level qualification in Human Resources or related discipline
Desirable
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CIPD or equivalent professional membership
Experience
Essential:
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Experience working within an organisation employing 750+ staff
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Proven people management and team leadership experience
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Strong Employee Relations and Industrial Relations experience
Desirable:
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Experience in cleaning, FM or healthcare environments
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Multi-site HR experience
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High-volume recruitment experience
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Healthcare mobilisation or transition experience
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Experience of TUPE
Competencies & Behaviours
Professionalism
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Acts with integrity, transparency and discretion.
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Maintains confidentiality and professionalism at all times.
People Orientation – Communication
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Creates a culture of open communication and trust.
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Communicates complex information clearly to diverse stakeholders.
People Orientation – Team Player
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Encourages collaboration and consultation across functions.
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Builds strong working relationships across HR, L&D and Operations.
Decision Making & Problem Solving
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Applies sound judgement and balances risk with business needs.
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Makes informed decisions in complex and fast-paced environments.
Planning & Organisation
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Effectively manages priorities across multiple sites and projects.
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Demonstrates strong organisational and time-management skills.
Change Management
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Acts as a role model for change.
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Communicates a clear and compelling vision during periods of transition
Values & Attitudes
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Demonstrates a strong commitment to the mission, vision and values of Derrycourt Cleaning Specialists.
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Promotes a positive, inclusive and respectful working environment.
