Are you looking for something new with great opportunities for you to upskill and progress?
This role is a step straight into the financial sector and has fantastic benefits and career progression opportunities.
Do you want the opportunity to gain a funded APA Qualification as part of your training?
A leading company in Shannon are looking for people to join their growing team of financial customer service associates. This role is a fantastic opportunity for people who are unsure of their career path as this allows you to kick-start a career in the financial sector.
Our client is based in Shannon, Co. Clare and on behalf of them we are currently recruiting for Financial Customer Service Associates to join a growing and dynamic team.
This is an amazing opportunity for someone looking to start their career in the financial service sector by gaining first-hand experience and getting the opportunity to gain a globally recognized APA Qualification that is funded as a part of your training.
Duties:
- Responsible for putting payment plans in place.
- Handling a portfolio of customers.
- Providing a high level of customer service at all times.
- Deal with customer queries and complaints.
- Escalate severe queries to management.
- Deal with queries in a timely fashion.
- Correspond with customers via telephone, letter and email.
Skills and Experience:
- 1-2 years experience in customer service
- Call center experience- desirable
-Graduates- desirable
- Ability to work to targets and deadlines
- Native level English required
- Negotiation skills
- I.T Knowledge
Benefits:
- Commission and bonus available.
-Pension from Day one.
-Healthcare from Day One.
- Full study support for APA.
- 20 days holidays plus 3 company days.
-Free parking on site.
-Weekends off.
-Hybrid Available.
If interested:
If you are interested in hearing more about this role. Please contact Ellen at Morgan McKinley by applying to this role.
Job Types: Full-time, Permanent
Pay: €28,000.00-€31,000.00 per year
Benefits:
- Company pension
- Employee assistance program
- On-site parking
- Private medical insurance
- Wellness program
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- No weekends
Supplemental pay types:
Work Location: In person
