Job Title: Publishing & Content Management Specialist
Location: Dublin, Ireland
#LI-Hybrid
Relocation Support: This role is based in Dublin, Ireland. Novartis is unable to offer relocation support: please only apply if accessible.
Key Responsibilities:
- Build, organize and maintain a digital content library for all training materials, ensuring alignment with organizational and compliance requirements aligned to curriculum strategy
- Format, publish, and update training content using approved templates, tools, and systems.
- Establish review processes, to maintain version control, and content archiving in collaboration with learning delivery teams and LMS administrator
- Coordinate content updates and migration activities as directed by project teams or leadership
- Track and report on content usage, relevancy, and learner engagement metrics beyond initial training content rollout
- Coordinate data flow for dashboard reporting and tracking with content enablement team
- Ensure all library materials are accessible, searchable, and structured to serve as inputs to AI agents
- Work in coordination with the Marketing Technology teams to represent end user needs, recommend adjustments, and ensure efficacy of DAM interactive assistant
- Support audit readiness by maintaining accurate records of content versions, approvals, and publishing logs
- Support learning strategy through governance oversight and management around training content and ensure pull-through in all supplemental documentation
Essential Requirements
- 2-4 years experience in digital content publishing, content management, operations, or a related role.
- Experience using content management systems or learning technologies
- Proven collaboration skills, with ability to partner effectively across teams
- Experience working within the pharmaceutical, biotech, or healthcare industry.
- Fluent English (both written and spoken)
- Working knowledge of digital content publishing processes, tools, and standards
- Strong organizational and time management skills, with an adaptable and proactive mindset
Desirable Requirements:
- Clear written and verbal communication skills; ability to provide effective user support and documentation with high attention to detail
- Ability to work independently and manage multiple priorities in a fast-paced environment
- Familiarity with and adaptability to new-generation technologies and trends (Gen AI and Agentic AI) is an added advantage.
Commitment to Diversity & Inclusion:
We are committed to building an outstanding, inclusive work environment and diverse teams’ representative of the patients and communities we serve.
Benefits and rewards:
Read our handbook to learn about all the ways we’ll help you thrive personally and professionally:
https://www.novartis.com/careers/benefits-rewards
