Greatech Integration (Ireland) Limited is dedicated to the development, design and Precision Engineering of custom automated equipment for many of the world’s leading Medical Device and Life Science companies.
Founded in 1998, the company was built on a foundation of expertise in high Precision Engineering, and we now partner with many of the world’s most progressive manufacturing companies.
Due to our continued growth we are looking for talented people to join our Team. We are seeking candidates who are innovative, diligent, ambitious, ability to learn on the job, and have very good communication skills. Please email us with your CV.
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ROLE:
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Service Engineer
POSTED: MAY 2024
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PRINCIPAL ACCOUNTABILITIES
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Provide comprehensive service support to customers, including installation, repair, maintenance, testing, and buyoff, both on-site and remotely.
Manage, take part and troubleshoot all on-site installations, repairs, issues, and maintenance tasks.
Generate service reports to document work performed and maintain records.
Collaborate closely with the technical team, sharing information and insights to resolve complex issues efficiently.
Cultivate and maintain strong relationships with customers to ensure satisfaction and loyalty.
Comply with all ISO requirements and adhere to safety practices, standard operating procedures, work instructions, policies, and guidelines provided by the Company.
Collaborate closely and communicate effectively with cross-functional teams for timely issue resolution.
QUALIFICATION, EXPERIENCE & KNOWLEDGE
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Certificate in Engineering (Electrical/Electronic), Engineering (Mechanical), Engineering. (Mechatronic/Electromechanical), or equivalent experience in a related field.
Minimum of 1 year of experience in service support, either locally or internationally.
Proficient in providing service support for automation/equipment on-site, with skills in mechanical, electrical, and software troubleshooting.
Willingness and ability to travel for extended periods as required.
Experience in panel build assembly, electrical wiring, and pneumatic plumbing for custom automated machines.
Experience in Allen-Bradley PLC is an advantage.
BENEFITS
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On-site parking
Refer a friend scheme
Bike to work scheme
Loyalty holidays scheme
Relevant training for development
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