Job Title: Community Supervisor
Location: Southside, Dublin, Ireland
Employment Type: Full-time
Salary: 30,000 - 35,000 per year
Who We Are The Care Team is a homegrown Irish company with an experienced, caring team of healthcare professionals. We are flexible and forward-thinking in our delivery of services, providing care to older persons and young adults. We are not just another homecare provider; our company has expanded primarily through its excellent reputation among HSE professionals and voluntary organisations. The Care Team is passionate about working with individuals and families to find solutions, and we are widely recognised for our high level of care.
Skills and Attributes
- Healthcare Management
- Community Management
- Supervision
Description: The Care Team is very excited to advertise an open position for a Client Care Supervisor for Dublin Southside. The role is community-based and requires a highly organised, flexible self-starter with excellent time management skills and great initiative. This is a hands-on management role based in the community. The successful applicant will be capable of managing all care aspects of day-to-day operations, be responsible and accountable, possess excellent communication skills, and feel confident leading the implementation of all quality care initiatives.
Role and Responsibilities:
- Managing cases of community-based clients, including assessing new clients and drafting care plans.
- Identifying client needs and requirements, providing assistance to help them remain independent in the community.
- Managing, leading, and directing a team of healthcare assistants in the community.
- Introducing healthcare assistants to service users and shadowing care shifts to ensure the highest quality of care.
- Training and upskilling healthcare assistants to ensure best practices.
- Carrying out regular assessments and spot-checks on teams to ensure:
- They are working according to the agreed care plan.
- They are adhering to the code of practice set out by The Care Team.
- They are operating within a safe working environment.
- Equipment is being used correctly.
- Client care is maintained at a high standard.
- Communicating any updates or changes in care plans immediately to the staff.
- Accepting and processing changes or amendments to existing rosters.
- Assigning care workers to clients in collaboration with the Rostering team and the Client Services Manager.
- Ensuring all working patterns meet the needs of the company, clients, and carers.
- Providing additional cover for client cases, including sickness, absenteeism, or holidays.
- Liaising with clients and care workers to ensure efficient service provision.
- Maintaining accurate and up-to-date client database records.
- Supporting and assisting the Client Services Manager to complete tasks effectively.
- Participating in an on-call rotation on a one-week-on / one-week-off basis (4-week cycle).
- Undertaking any other duties as reasonably deemed necessary by the business.
Requirements:
- Language: Fluent English (written and spoken).
- FETAC or QQI Level 5 in Healthcare (or an equivalent healthcare qualification).
- Minimum of 12 years of experience in a supervisory role OR a minimum of 2 years of experience as a Healthcare Assistant.
- Good IT skills, particularly in Microsoft Office and Outlook.
- Excellent communication and interpersonal skills.
- Full, clean Irish/EU driving licence.
- Own car is an advantage (Optional, as a pool car is provided).
Why Join Us?
- Competitive Salary: Generous and rewarding compensation package.
- Highly Rewarding Environment: A supportive, dynamic, and working environment.
- Strong Leadership: Solid backup and guidance from an established network of managers and team members.
- Company Pool Car: Provided directly by the company for your community and work duties.
- Work Tools Included: Company mobile phone and all work-related expenses covered.
- Free Garda Vetting: Process covered entirely by the company during your onboarding.
- Free Training: Access to complimentary certifications, refreshers, and free in-house training programs.
- Career Progression: Clear pathways for professional growth and continuous career development within the company.
- Free Official ID Badge: Provided upon joining.
About The Care Team We are a multi-award-winning and leading home healthcare provider based in Dublin. We look after a wide range of adults in the community with long-term disabilities who require complex care (including personal, social, and older person care). The Care Team is the first multi-professional organisation in Ireland to provide comprehensive home care. Our clients are located throughout the Southside of Dublin. The Care Team is an exciting, dynamic where we work as a team and truly believe in supporting and listening to our employees.
Learn More: http://careteam.ie
The Care Team is an Equal Opportunity Employer.
