Branch Manager
€50,000 OTE
U Store It is Ireland’s leading self-storage provider, serving thousands of customers across Belfast, Dublin, and Cork. The company offers secure, purpose-built facilities that prioritize convenience and the protection of stored goods. With up-to-date security technology, flexible access, and well-trained, friendly staff, U Store It focuses on delivering a reliable and accessible storage experience. A strong commitment to customer service underpins a comprehensive care package designed around customer needs. U Store It continues to grow as the first choice for self-storage solutions in Ireland.
Role purpose
Leading a team to deliver sales performance and managing the administration and general maintenance of the branch.
Location
Liffey Valley
People/staff responsibilities
2 Sales Assistants
Key Accountabilities
- Providing the best customer service and actively and positively promoting and selling products and services to existing and prospective customers.
- Working in partnership with the Regional Manager to identify opportunities to drive sales revenue.
- Understanding branch revenue targets and planning how to achieve them.
- Understanding the competition and being aware of their promotional activities.
- Leading on setting the branch and operational standards and ensuring that they are maintained.
- Managing office administration and processes including invoices and banking.
- Managing the revenue collection process to minimise bad debts.
- Taking responsibility for the safety and security of the branch and customers.
- Managing customer feedback platforms.
- Complying with all company policies and procedures.
- Identifying any H&S or security hazards and takes action to resolve locally.
- Leading a team through coaching and providing constructive feedback in order to enhance performance.
- Managing team member conduct and/ or performance where necessary.
- Holding daily team chats to understand the day’s activity and achievement against revenue targets.
Skills and experience
- A retail background in a customer facing environment and experience in face to face and telephone sales.
- Experience as a Branch or Area Manager who delivers results through excellent people management.
- Strong commercial acumen and an understanding of the levers that impact revenue.
- Office administration experience.
Job Types: Full-time, Permanent
Pay: €45,000.00-€50,000.00 per year
Benefits:
- Company pension
- On-site parking
Work Location: In person