The Creggan Hotel is currently seeking a friendly, professional, and organised Receptionist to join our front office team.
As the first point of contact for our guests, the successful candidate will play a key role in delivering a warm welcome and ensuring a high standard of customer service at all times.
Key Responsibilities
- Greet guests in a warm and professional manner
- Manage check-ins and check-outs efficiently
- Handle reservations, bookings, and guest enquiries (in person, phone, and email)
- Provide information about hotel services and local area
- Process payments and maintain accurate records
- Deal with guest queries, requests, and complaints in a professional manner
- Liaise with housekeeping and other departments to ensure smooth operations
- Maintain a clean and organised reception area
Requirements
- Previous experience in a similar role is an advantage but not essential
- Strong communication and interpersonal skills
- Good organisational and multitasking ability
- Ability to work both independently and as part of a team
- Professional appearance and manner
- Flexibility to work shifts, including evenings and weekends
What We Offer
- Competitive rate of pay
- Training and development opportunities
- Friendly and supportive team environment
- Opportunity to grow within the hospitality industry
Pay: €14.15-€14.50 per hour
Benefits:
- Bike to work scheme
- Employee discount
- Food allowance
- Wellness program
Work Location: In person
