We are currently recruiting for a Facilities Coordinator to be based in Ballincollig, Cork
Working Pattern: Monday-Thursday 08:30-17:00, Friday 08:30-16:00
***Fixed-Term: 16 Month Contract***
Main Duties and Responsibilities
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Management of Facilities team in the provision of services to the site including: Mechanical/electrical, Access Control systems, Housekeeping, Catering, Hospitality, Cleaning and Move Management.
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Assisting with the implementation of Company Health and Safety policy
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Management of external contractors and suppliers to ensure optimal service levels are attained at minimum cost.
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Manage the approval of supplier invoices and ensure these are accurately recharged to business units.
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Management of Cleaning and Catering contracts on a day to day basis to ensure a high standard of service
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Assisting with the development and implementation of Operating Procedures for the Facilities Department.
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Preparation of Monthly Reports on the activities of the Facilities Department for presentation to the client.
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Management of the team with focus on training, performance management and personal development.
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Putting forward proposals for restructuring service delivery.
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Respond to business needs by building flexibility into the service delivery model.
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Ensure any changes to contracts and other service agreements are documented and communicated.
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Ability to write and implement procedures to ensure good customer service.
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Monitor and achieve performance targets for all service activities and reports on volumes processed, speed and reliability.
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Maintain communications with business to identify their current and future needs, and ensure the services provided meet these needs.
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Manage third party suppliers by monitoring service levels, rates and communication.
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Provide Monthly Management information as detailed within SLA/KPI.
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Meet with Vendor representatives as required ensuring services are delivered as agreed.
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Oversee budget control and monitoring and ensure operation costs are in keeping within budget forecast.
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Verify all incoming third party invoices and escalate any discrepancies.
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Actively work to develop and confirm with the Business Continuity Plan.
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Provide Project Management Support as required.
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Ensure staff are motivated and performing to the best of their ability, and commit time to ensuring that sites are suitably managed and staffed.
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Develops flexible, multi-skilled staff, working as a team to ensure there are sufficient resources to cover all jobs at all times.
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Coordinate and undertake staff appraisals as required.
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Ensure that all requests from School are properly recorded and reported.
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Make sure that all PPM planning is up to date
Qualifications and experience
- Diploma in Facility Management and/or previous related experience a distinct advantage.
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Previous experience of generating monthly reports
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Previous people management experience essential.
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Previous experience of managing contractors essential.
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Previous experience in a client orientated profession essential.
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Good understanding of human resource management and full understanding of Facilities related services.
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Previous experience in financial budgeting, management and control techniques.
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Working knowledge of service provision contracts and contract administration procedures
We look forward to hearing from you.
IND2