At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at—all from Day One.
As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other.
We actively uphold transparent and fair hiring practices that support individual opportunity, inclusive culture, and career mobility across all levels of our organisation.
We offer meaningful opportunities for growth, a culture of inclusion, and a strong commitment to transparency and integrity in everything we do.
This role is 12 month Fixed Term Contract (maternity cover)
Reporting to the Senior HR Risk Consultant (Europe), this role will be a key member of the HR Risk team, supporting the team with the management and delivery of the various daily First Line of Defence (FLOD) program activities in HR. The role is critical to ensuring the continued identification and sustainable remediation of regulatory and operational risks within Human Resources.
Accountabilities for your role
Development, implementation and maintenance of the HR Risk frameworks, policies, procedures and controls supporting HR’s compliance with both regulatory and operational requirements.
Provision of authoritative regulatory advisory leadership and guidance to HR regarding the interpretation, application and implications of relevant regulations (e.g., Corporate Governance, Data Protection, Remuneration, Individual Accountability Regime (Ireland and UK), Pay Transparency etc.,), translating regulatory expectations into clear, actionable directions and ensuring timely and effective integration into HR policies, procedures, programs and control frameworks.
Provide senior risk advisory expertise to the HR Leadership Team, proactively identifying, assessing, and mitigating HR‑related regulatory and operational risks across all jurisdictions.
Demonstrate senior-level professionalism and resilience, delivering high-quality outcomes at pace, exercising sound judgement, and maintaining strong attention to detail in a complex regulatory environment.
Be a dedicated point of contact within the bank for all HR Risk matters including escalations from all levels of management, oversight functions and operational leadership.
Lead HR’s engagement with audits, regulatory reviews, and assurance activities, acting as the primary point of contact, coordinating responses, driving timely remediation, and providing clear senior management updates.
Direct and influence vendor and third‑party risk management activities within HR, including due diligence, contract risk considerations, ongoing performance monitoring, and KPI oversight.
Coordinate the processing of Data Subject Access Requests (DSARs) and privacy events in line with regulatory timelines, with escalation to the Data Protection Office where necessary.
Support the HR Risk Team with administrative duties such as maintaining and updating relevant registers such Code of Conduct and Conflicts of Interest, Data Protection and Employment Regulations, tracking and reporting of operational risk/loss metrics, drafting presentations and quality assurance testing.
Ensuring all HR programmes are safe and sound from a regulatory perspective and the operational processes are being executed in accordance with the relevant internal policies and procedures and the applicable jurisdictional regulations, codes of conduct, legislations, and laws.
Responsible for managing and tracking the quarterly review of regulation (e.g., Corporate Governance, Data Protection, Remuneration, Individual Accountability Regime (Ireland and UK) etc.,).
Development and monitoring of HR policies, procedures, programs and controls and ensuring the retention of accurate data to support HR operations.
Conduct and/or collaborate on periodic reviews to assess the level of regulatory and operational compliance within HR.
Identify gaps and/or areas for enhancement in HR processes to ensure ongoing compliance with regulations and internal policies.
Build and maintain strong, trust-based relationships with key stakeholders at all levels of the bank, including collaboration with Compliance, business lines, audit teams and HR leadership team.
Drive continuous improvements and change, ensure the team continues to evolve and grow, delivering value add outcomes for both HR and the bank.
Professionally resilient, results (both quality and timeliness) driven, with impeccable attention to detail in performance of all tasks.
Competencies for your Role
Drive for Results
Pursues goals with energy and perseverance; rarely gives up before succeeding; works to overcome barriers and challenges in order to produce desired results; can be counted on to achieve or surpass goals; consistently a top performer among peer group; Hold self and others accountable to consistently achieve meaningful results.
Collaboration
Develops good working relationships with others; recognizes and values differences; encourages an inclusive collaborative environment and open dialogue; puts team’s goals ahead of personal agendas; shares information openly and transparently; openly supports team members and their efforts.
Agility & Innovation
Demonstrate flexibility in dealing with fast-changing priorities, and different or challenging situations. Help others to continuously improve and achieve results. Explore multiple solutions to overcome obstacles. Anticipate future needs that may affect the team or the bank.
Talent Development & Engagement
Provides others with a clear direction; Sets appropriate standards of behaviour; Motivates and empowers others;
Risk Management
Appropriately identify and manage risks, in compliance with applicable laws, rules and regulations, and with bank policies.
Ethics and Trust
Maintain high ethical standards; gain the confidence and trust of others through honesty, integrity and authenticity. Conducts him or herself honestly and ethically; adheres to a core set of values and standards appropriate to the situation and acts; accordingly, is consistent in own words and actions; inspires trust and respect by dealing openly with people; keeps confidences and admits mistakes
Communication and Relationships
Excellent communications skills required to manage intra company relationships. Ability to use insights and relationships to influence and deliver. The ability to build connections and partnerships within HR and beyond, through formal and informal channels, utilising considerable tact, diplomacy and people skills.
Inclusion
Sustain a culture of equity and inclusion in which diverse ideas, talent and perspectives are welcomed and encouraged.
Leadership
Management and leadership skills, with the ability to adapt and make things happen.
Qualifications Required to perform your Role
5-10 years experience in financial services, with operational experience in risk and compliance.
Professionally resilient, results (both quality and timeliness) driven, with impeccable attention to detail in performance of all tasks.
Experience in developing, implementing, and managing frameworks, policies and procedures.
Demonstrable experience of interaction, influencing and reaching agreed upon solutions.
Demonstrable achievement in creating and delivering successful process or policy change.
Proven track record of working on own initiative and delivering practical outcomes to a professional standard.
Experience in managing and/or different stakeholders across different business lines.
Strong oral and written communication skills.
Collaborative in approach with strong emphasis on delivery and execution.
Strong analytical skills.
Ability to develop and articulate vision and direction.
Intermediate computer skills are needed; including experience with Microsoft Office applications.
Location expectations
This role requires working from a U.S. Bank location three (3) or more days per week.
Accessibility
We are committed to providing an inclusive and accessible recruitment experience. If you need adjustments at any stage of the application or hiring process, please contact your recruiter for guidance and support.
Total Rewards
U.S. Bank is committed to fair, equitable, and transparent compensation practices in line with local regulatory and legal requirements. Our total rewards approach is designed to attract, retain, and support top talent while ensuring equal pay for work of equal value.
We offer a market-competitive compensation package that includes:
Clearly defined salary ranges aligned with industry benchmarks and internal equity standards.
Performance-based incentives for eligible employees (as defined by relevant plan rules), awarded through transparent, objective criteria that recognize both individual and company performance.
Inclusive equitable benefits that are accessible to all employees and focused around our 3 main pillars of financial wellbeing, health & wellness).
Continuous development opportunities including training, education support, and career progression pathways based on inclusive and transparent criteria.
Employee recognition programs that celebrate achievements and milestones for all.
We regularly review our compensation and benefits to ensure they remain competitive, inclusive, and responsive to employee needs and market trends. Further details of the compensation package will be provided upon application.
We encourage candidates to explore the full value of our offer, including monetary and non-monetary benefits, at Employee benefits and development | U.S. Bank | Elavon.
Closing Date
Posting may be closed earlier due to high volume of applicants.
We aim to provide timely updates throughout the process and encourage early applications to ensure consideration.
