Monaghans Galway is a main dealer for Skoda, SEAT, VW and CUPRA located in Galway City. Monaghans Galway is a family run group where we like to create a great place to work and also reward our staff.
The successful candidate will be required to work as part of the exciting and vibrant aftersales team. The role comes with ongoing training in all aspects of a modern aftersales department.
Main Objectives and responsibilities:
- To book in vehicles for service and repair.
- To generate appropriate documentation relating to the booking.
- To receive the vehicle from the customer and clarify issues relating to the service/repair.
- To communicate costs and deadlines with the customer.
- To manage issues relating to the booking.
- To generate invoices & to process requests/orders for spare parts.
- To order from the Parts Department any parts required for agreed future work.
The successful candidates will have:
- Friendly and detail orientated personality.
- Call center experience would be beneficial.
- Strong oral and written communication skills.
- Ability to work well in a process driven environment.
- Excellent interpersonal and organizational skills.
- Basic Computer Skills essential.
Work remotely
Job Types: Full-time, Permanent
Benefits:
- Company events
- Employee discount
- On-site parking
Work Location: In person
