Operations Co-Ordinator
Key Responsibilities:
· Plan and schedule reactive, maintenance and installation calls, in conjunction with in-house CRM Systems.
· Plan and schedule efficient routes for calls involving the engineering department in conjunction with in-house Vehicle Tracking Software.
· Key point of contact for account queries with clients via email & phone.
· Liaise with Store Manager daily with regard to material in for all works.
· Ongoing job & route planning for the engineering team in advance.
· Liaise daily with SLA Managers for key accounts.
· Liaise with Technical Managers to ensure efficiency in job planning.
· Maintain clear & effective communications between engineers, clients & management.
· Key client contact for booking & scheduling callouts.
· Prepare & create weekly/monthly scheduling reports.
· Forward plan preventative maintenance.
· Review work schedule calls regularly throughout day.
· Review & email service reports to clients.
· Take operations lead during holiday periods or as instructed.
Coleman Electronics seek dynamic, enthusiastic, customer driven people to join our team in the role outlined. Experience working in busy fast paced roles essential. If you’re looking for a new challenge and would like the opportunity to work with an employee centric company, please apply today.
We are currently interviewing for the role advertised. Excellent salary & renumeration packages are available with this role.
Job Type: Full-time
Pay: €30,000.00-€40,000.00 per year
Benefits:
- Company events
- On-site parking
Experience:
- Operations Co-ordinator: 2 years (required)
Work authorisation:
Work Location: In person
