Find Service advisor Jobs in Sligo, So

Service Advisor
The AA —Collooney, County Sligo
- €35,000 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Analysis skills
- Employee assistance program
- Employee discount
Quick apply
8d
Workshop Controller
Connolly Motor Group —Sligo, County Sligo
- Customer service
- Continuous improvement
- No degree

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Workshop Controller
Connolly Motor Group —Sligo, County Sligo
To ensure work is completed using the ‘right first time’ approach by ensuring the work is allocated to suitable technicians in terms of qualification or…

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Service Advisor

The AA -
Collooney, County Sligo

Quick apply

Job details

Permanent | Full-time
€35,000 a year
8 days ago

Benefits

Additional leave
Company pension
Company events
Employee assistance program
Employee discount
On-site parking

Qualifications

Microsoft Excel
Microsoft Office
Analysis skills
Communication skills
Time management

Full job description

The AA is embarking on an exciting growth and transformation phase and is seeking to recruit a Service Advisor to support the Service Manager in providing best in class customer service to our clients.

This role will form part of the SMR (Service, Maintenance and Repair) team and will report to Service Manager.

Permanent, Full-Time
Salary: €35,000 base with annual performance bonus potential

The successful candidate will be a highly driven, adaptable and confident people person who can thrive in a rapidly changing organisation and will adopt a hands-on approach to their role. We are seeking a high calibre and talented professional with a positive mindset and that is willing to learn.

Key Responsibilities:

The primary responsibilities and focus areas for this role will include the following:

Greet customers and offer excellent customer service from intake to release of their vehicles.
Translate customer-reported problems to actionable work orders for technicians to complete.
Order necessary parts from suppliers and double-check that they are delivered to technicians.
Invoice and collect payment from customers for services rendered.
Maintain customer records and enter data into computer databases.
Liaising with technicians and communicating service, repair, and maintenance requirements to customers.

Minimum qualifications, experience & skills

Must have previous experience in Service/Aftersales in a dealership.
Must have the ability to learn quickly in a dynamic working environment.
Intermediate level of competence with Office 365; knowledge of Office 365 (MS Office, Excel, Teams etc.).
Familiar with online fleet systems.

Additional Required Key Skills & Attributes:

Ability to engage and converse successfully with customers and partners.
A positive can-do attitude, high energy and an eagerness to excel in everything they do.
A strong work ethic and highly committed individual with a proven track record of delivering successfully to deadlines.
Highly adaptable and flexible to needs of the role and the business.
Excellent resilience and can cope with high pressure work environment.
Quick-thinking problem solver who is proactive in anticipating issues or suggesting new developments.
Excellent organisation and time management skills with the ability to rapidly reprioritise according to the changing needs of the business.
An excellent self-starter with the ability to own and drive their work independently while also working very effectively with others and utilizing expertise of others well.
Good analytical skills and very strong attention to detail is essential.
Excellent drive, enthusiasm and commitment and a keen interest in developing their career.
Exceptional interpersonal, communication and teamwork skills, and ability to influence and develop relationships with individuals at all levels of the organisation.

Job Types: Full-time, Permanent

Pay: €35,000.00 per year

Benefits:

Additional leave
Company events
Company pension
Employee assistance program
Employee discount
On-site parking

Application question(s):

The planned start date for this position is August/September, 2026. Please confirm whether you are available to start by this date.

Experience:

Service/ Aftersales in a dealership: 1 year (required)

Work authorisation:

Ireland (required)

Work Location: In person

Quick apply

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