Find Learning and development Jobs in Rathfarnham, D

IT Helpdesk Support Technician, Weekends
Brown Thomas Arnotts —Dublin, County Dublin
- Weekend availability
- Microsoft Office
- No degree
- POS
- Store discount
- Annual leave
8d
Director of Language AI
Lionbridge —Dublin, County Dublin
- Master's degree
- AI
- Leadership
13d
Ukrainian Speaking Quality & Policy Expert
Teleperformance —Dublin 07, County Dublin
- €44,351 a year
- Full-time
- Microsoft Excel
- English
- Analysis skills
Client Success & Growth Manager
The Website Shop —Harold's Cross, County Dublin
- €40,000–€48,000 a year
- Full-time
- Customer service
- Business development
- Project management
Quick apply
5d
Teaching Support Officer
International House Dublin —DUBLIN 1, County Dublin
- €36,605 a year
- Full-time
- English
- No degree
- Organisational skills
- Sick pay
Quick apply
14d
Early Careers Lead
Kepak Group —Dublin, County Dublin
- Full-time
- Hybrid work
- Employee discount
Quick apply
Beauty Coach
Clarins Ireland —Dundrum, County Dublin
- From €14.50 an hour
- Part-time
- Sales
- Customer service
- English
Quick apply
7d
Employee Relations Advisor
BidvestNoonan —Swords, County Dublin
- €50,000–€55,000 a year
- Full-time
- No degree
- Human resources
Quick apply
People Experience Business Partner
Dublin Simon Community —DUBLIN 7, County Dublin
- €38,000–€43,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
- Annual leave
- Sick pay
Quick apply
19h
Senior Data Analyst, Healthcare Economics
Optum —Dublin, County Dublin
- Full-time
- Azure
- Research
- SQL
Contract and Compliance Manager
Sodexo —Celbridge, County Kildare
- €60,000–€65,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance program
Quick apply
8d
Human Resources Generalist- 4.5 days per week
Davenham Switchgear Limited —DUBLIN 22, County Dublin
- €50,000–€55,000 a year
- Full-time
- Human resources
- In-person
- Manufacturing
- Employee assistance program
Quick apply
Team Manager- Dublin
Field Management Ireland —Dublin, County Dublin
- Microsoft Excel
- Customer service
- Continuous improvement
Quick apply
Indoor Plant Horticulturist
Arboretum Home & Garden Heaven —Dublin, County Dublin
- Full-time
- Sales
- Customer service
- Maintenance
- Store discount
- Employee discount
Quick apply
9d
PROGRAMMES FACILITATOR
The Rehab Group —Stillorgan, County Dublin
- €16.38–€17.71 an hour
- Part-time
- No degree
- Annual leave
- Employee assistance program
Quick apply
Data Center Test & Commissioning Engineer
Next U Systems for EnerFusion Finland Oy —Dublin, County Dublin
- Full-time
- English
- Project management
- Bachelor's degree
Quick apply
Developer Relations AI (100% remote)
Tether Operations Limited —Dublin, County Dublin
- Full-time
- Remote
- Computer Science
- Social media management
- English
Childcare Practitioner for Wobbler Room Rathfarnham
Daisy Chain Montessori and Childcare —Rathfarnham, County Dublin
- €16.50–€17.50 an hour
- Full-time
- Childcare
- English
- Communication skills
- Wellness program
- Annual leave
Quick apply
9d
Customer Operations Manager
Blackhawk Network —Santry, County Dublin
- Full-time
- Hybrid work
- Analysis skills
- AI
- Leadership
- Annual leave
- Employee assistance program
Associate Director, Data Analytics. Healthcare Economics
Optum —Dublin, County Dublin
- Full-time
- Azure
- Research
- Master's degree

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IT Helpdesk Support Technician, Weekends

Brown Thomas Arnotts -
Dublin, County Dublin

Apply Now

Job details

8 days ago

Benefits

Store discount
Annual leave

Qualifications

Microsoft Windows Server
Operating systems
LAN
Microsoft Exchange
Microsoft Office
WAN
POS
Organisational skills
Communication skills
Active Directory

Full job description

GET TO KNOW US

At Brown Thomas Arnotts, we are Reinventing Retail. Our purpose is to enrich our customer’s lives, which we achieve by living our values – Going Above and Beyond, Driving Creativity and Innovation, and Doing the Right Thing. We are one business with two iconic brands, bringing exciting experience to life through our digital and physical destinations. Our customer engagement sets the bar in service and experiential retail, giving our customers something to love every time.

KNOW THE ROLE

We are seeking a proactive and customer-focused IT Helpdesk Support Technician to join the Brown Thomas Arnotts IT team for weekend cover. Please note this role is inclusive of Friday, Saturday & Sunday. This role is responsible for providing day-to-day IT operational support across all areas of the business, ensuring systems, hardware, and applications are supported effectively within a fast-paced retail environment.

Working closely with the wider IT team, the IT Helpdesk Support Technician will support first- and second-line service desk activities, troubleshoot technical issues, and deliver high-quality support to business users across Brown Thomas Arnotts. This role plays an important part in maintaining operational continuity and delivering excellent IT customer service in line with our Reinventing Retail vision.

Key Responsibilities:

Provide first-line IT support for business users across applications, systems, and hardware within the organisation
Follow standard Service Desk procedures to log, manage, and resolve incidents using call tracking tools
Take ownership of service desk requests and ensure issues are resolved efficiently within agreed service levels
Support day-to-day IT operational activities across a fast-paced retail environment
Analyse and report on user interactions and service desk trends to support service improvements
Provide support for hardware, business applications, mobile devices, and IT systems
Deliver first-line production support for business applications and systems
Perform troubleshooting and root cause analysis, escalating issues to second-line support where required
Liaise with internal IT teams and external vendors to resolve technical issues effectively
Support project-related IT activities and system rollouts as required

KNOW WHAT WE'RE LOOKING FOR

Knowledge of Microsoft Server and Client Operating Systems
Experience with Active Directory user and server administration
Strong understanding of Microsoft Office applications and Microsoft Exchange
Experience troubleshooting and resolving hardware issues
Knowledge of LAN, WAN, and wireless technologies
Understanding of retail systems and POS environments is advantageous
Knowledge of CRM systems and mobile operating systems preferred
Strong customer service and user support capability
Excellent communication and problem-solving skills
Ability to work independently and collaboratively within a team environment
Strong organisational skills with attention to detail
Acts with professionalism, integrity, and alignment to Brown Thomas Arnotts’ Vision, Purpose, and Values

KNOW WHAT'S IN IT FOR YOU

We believe that every team member should have the opportunity to curate a meaningful career that enhances professional and personal development. That is why we foster a culture of belonging and inclusiveness where your voice is valuable. A great customer experience starts with a great people experience, and we’re proud to have been recognised by multiple industry bodies for our progressive workplace culture.

As a Brown Thomas Arnotts team member, you will benefit from:

Competitive Salary
Contributory Pension Scheme
Competitive annual leave entitlement
Team Member discount across the world’s most iconic brands
Recognition Days for Volunteering & Wellbeing
Wellbeing Initiatives
Extensive Learning & Development Offerings
Leading Talent Programmes
Flexible Working Model
Additional Benefits

KNOW HOW WE WORK

Experience is our business: Our customer engagement sets the bar in service and experiential retail, giving our customers something to love every time.

We Are More Than Shops: We create enjoyable places, to excite, where people socialise, discover, learn and are inspired, and where local communities are enriched.

We are Curators: Our unique range of product and services are key to the sense of excitement that Brown Thomas Arnotts is renowned for, whether for a special day or every day, things that make our customer’s lives better.

We Care for Our People: We believe a great customer experience starts with a great people experience. That is why we promote a culture where talent is nurtured and where creativity and learning are valued.

We Succeed by Working Sustainably: We are community-focused and our aim is to cultivate retail environments that are conscious, considerate and commercial.

Brown Thomas Arnotts is an equal opportunity employer committed to fostering a diverse and inclusive workplace where culture and creativity come together. Our future success depends on the perspectives and contributions of all team members – their diverse backgrounds, abilities and experiences make our business stronger. We don’t discriminate on the basis of gender, marital status, family status, age, disability, sexual orientation, race, religion, and / or membership of the Travelling community.

We aim to ensure the candidate experience is accessible to all and every new team member who joins Brown Thomas Arnotts can expect to become part of a progressive community where different backgrounds, views & personalities aren’t just welcomed – they’re positively nurtured. After all, we want you to bring your whole self to work. Please contact us at [email protected] to request accommodation.

Apply Now

Refine Your Search

learning and development jobs in rathfarnham, d

IT Helpdesk Support Technician, Weekends

Director of Language AI

Ukrainian Speaking Quality & Policy Expert

Client Success & Growth Manager

Teaching Support Officer

Early Careers Lead

Beauty Coach

Employee Relations Advisor

People Experience Business Partner

Senior Data Analyst, Healthcare Economics

Contract and Compliance Manager

Human Resources Generalist- 4.5 days per week

Team Manager- Dublin

Indoor Plant Horticulturist

PROGRAMMES FACILITATOR

Data Center Test & Commissioning Engineer

Developer Relations AI (100% remote)

Childcare Practitioner for Wobbler Room Rathfarnham

Customer Operations Manager

Associate Director, Data Analytics. Healthcare Economics

I want to receive the latest job alerts for learning and development in rathfarnham, d

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