Join a Growing, Modern Dental Practice
Cube Dental Cork is looking for an enthusiastic, experienced and highly organised individual to join our growing team. This is an exciting opportunity for someone with experience working in the dental industry who enjoys a varied role and takes pride in delivering exceptional patient care and supporting a busy clinical team.
While this is primarily a front-of-house and patient care coordinator position, we are looking for someone who is flexible, proactive and happy to support different areas of the practice as required.
About the Role
You will play a key role in ensuring the smooth day-to-day running of the practice by managing patient journeys, maintaining busy appointment books and supporting both patients and clinicians.
Your responsibilities will include:
- Managing a busy appointment diary to maximise clinical time.
- Answering telephone calls professionally and efficiently.
- Responding promptly to emails and patient enquiries.
- Greeting patients and providing an exceptional customer experience.
- Processing and submitting PRSI dental claims accurately.
- Liaising with dentists, hygienists and the wider team to ensure efficient workflows.
- Supporting practice administration and daily operations.
- Assisting with onboarding and training new team members.
- Helping maintain high standards throughout the practice.
- Providing chairside dental nursing support when required (desirable but not essential).
About You
We’re looking for someone who:
- Has previous experience working in a dental practice.
- Has an excellent understanding of dental terminology and treatments.
- Is confident managing appointment books and patient communications.
- Has excellent written and spoken English.
- Is friendly, approachable and enjoys working with people.
- Is highly organised with excellent attention to detail.
- Can prioritise multiple tasks in a busy environment.
- Works well both independently and as part of a team.
- Is proactive and willing to take initiative.
- Is flexible and willing to support different areas of the practice when required.
Essential Skills
- Previous experience working within the dental industry.
- Excellent customer service and communication skills.
- Strong computer skills.
- Confidence using Microsoft Office.
- Experience handling patient enquiries both by telephone and email.
- Knowledge of PRSI claims processing.
- Professional telephone manner.
Desirable Skills
- Experience using Dentally practice management software.
- Dental nursing qualification or chairside nursing experience.
- Experience training or mentoring new staff members.
- Knowledge of private treatment planning and finance options.
Working Hours
This is a full-time position.
Due to the nature of the role, flexibility is essential. Some evening and occasional weekend work may be required to support the needs of the practice.
What We Offer
- Competitive salary based on experience.
- Supportive and friendly team environment.
- Ongoing training and professional development.
- Opportunity to grow within an expanding dental group.
- Modern, fully digital practice.
- The chance to make a real difference to our patients’ experience every day.
Why Join Cube Dental?
Cube Dental is a growing group of modern dental practices committed to providing exceptional patient care in a friendly and supportive environment. We pride ourselves on clinical excellence, outstanding customer service and investing in our people.
If you enjoy working as part of a motivated team and want to build a long-term career with a progressive dental practice, we’d love to hear from you.
To apply, please send your CV and a short cover letter outlining your experience and why you’d like to join the Cube Dental team.
Pay: €17.00-€22.00 per hour
Benefits:
- Employee discount
- On-site parking
Application question(s):
- At Cube Dental, we pride ourselves on providing an exceptional patient experience while ensuring our clinicians’ appointment books remain full and efficiently managed. Imagine you arrive at work to find the phone ringing, several unread emails, two patients waiting to check in, a cancellation has just created a one-hour gap in a dentist’s diary, and a team member asks for your help. Please explain how you would prioritise these tasks and, in particular, how you would work to fill the cancelled appointment while maintaining excellent customer service. We are looking for candidates who are organised, proactive, confident on the phone, and passionate about delivering outstanding patient care.
Work Location: In person
