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- €61,186.02 a year
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Operations Manager

Pieta House -
Limerick, County Limerick

Apply Now

Job details

Permanent | Part-time | Full-time
€61,186.02 a year

Qualifications

Management
Microsoft Office
Communication skills

Full job description

This role is primarily a leadership role with accountability for consistent and effective implementation of Pieta clinical services in Pieta Limerick..

The Operations Manager will be supported by a full-time Psychotherapist, our Dublin South centre employs over 16 part-time Psychotherapists, 2 part-time Centre Administrators and supports over 200 clients per week.

Location: Limerick

Position Type: Hours: 35 hours per week -Monday - Friday

Salary: €61,186.02 - €61,186.02

The Role:

Hours: 35 hours per week - Monday to Friday, 9am-5pm

Contract Type: Permanent Contract

Salary: €61,186.02

Work Location: Centre Based Role

Reporting to: Regional Manager

Principal Relationships: Management teams

This role is primarily a leadership role with accountability for consistent and effective implementation of Pieta clinical services in Pieta Dublin South.

The Operations Manager will be supported by a full-time Psychotherapist, part-time Psychotherapists, and Centre Administrators.

Responsibilities:

To provide leadership, management, good governance for the delivery of the Pieta strategic objectives in the Dublin South centre
Model and lead the development and promotion of professional work that delivers positive outcomes for Pieta's clients
Ensure effective day-to-day running of the service, ensuring waiting lists are kept within targets; staff are working within the framework of policies and best practice guidance available; and ensuring health and safety are maintained at all times
To implement a programme of work to support the development of the team and to promote and create a positive team culture
To support, guide, develop and motivate the team to reach its full potential
To liaise closely with the HSE and relevant stakeholders within your region
To implement the goals and objectives of Pieta
To actively promote effective working within the centre, by working in collaboration with other stakeholders
To monitor the supervision of therapists and support staff, ensuring consistency in terms of quality and cost
To forecast resources in line with budgets set and hold regular reviews or present a case for a forecast where necessary in light of increased demand for the service
To ensure the centre is using technology to improve the effectiveness and efficiency of record keeping
To work with each of the enabling support functions of Operations, I.T. Finance, Funding and Advocacy, Education and Training & Human Resources to ensure best practice be adopted and maintained within the centre under your management
To ensure compliance with General Data Protection Regulation (GDPR) and (National Employment Rights Authority) with regular spot checks to ensure updated Garda vetting, insurance and accreditation certs for all relevant staff are in place within your centre
To deal promptly with issues as they arise within agreed timeframes and provide feedback where appropriate
To ensure that effective Governance, Quality, Client and staff safety procedures are in place
To provide monthly reports as required within agreed formats and timeframes

Essential Education, Skills and Experience:

Essential - A third-level degree in a relevant Healthcare area
Essential - Experience in a similar management role within a clinical setting, with a minimum of 3 years of management experience
Excellent Communication, People Management & Interpersonal Skills
Proficient in using Microsoft Office Suite
Outgoing manner, able to establish relationships with a variety of people, and to be confident in presentation and communications
Be interested in and demonstrate a belief and enthusiasm for the work of Pieta
Experience with databases an advantage (e.g., Salesforce CRM)

Applications for the above should be made through our website attaching a cover letter outlining your particular suitability to the role and an updated C.V.

Closing Date: 14th of August 2026

Please Note: Garda Vetting is required of the successful candidate

Pieta is an equal opportunities employer which means we do not discriminate based on age, race, colour, religion, ethnicity, national origin, sex, sexual orientation, or physical/mental disability. We are committed to a diverse and inclusive workplace for all. We offer additional support to those with additional requirements. Please let us know if you require support ahead of your interview.

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