Information & Communications Technology (ICT) Officer
Permanent Contract - 35 hours per week
Newbridge, Co. Kildare base with hybrid working
GRADE IV (CLERICAL) Salary Scale: €36,470 to €56,018 annually DOE
The ICT Officer will be responsible for assisting in the planning, delivery, and administration of all ICT systems in Kare. The role will be based in Newbridge, Co. Kildare with hybrid working available and travel required for on-site support in Kare's various locations across Co. Kildare, East Offaly, and West Wicklow.
Responsibilities
-
Administration of Windows Servers and Laptops, including Windows Server 2019/2022, Windows 11, Microsoft Office and Sophos anti-virus.
- Level 3 troubleshooting of issues relating to desktop hardware/software & mobile devices.
-
Build, imaging and maintenance of new PCs, laptops and tablets.
-
Administration of mobile device security via Kare's Mobile Device Management platform.
-
Completion of daily routine ICT operations and associated operational checklists.
- Operational support of existing business process automations
- Support the Assistive Technology officer deploying specialist apps and technology tools to assist people with intellectual disabilities.
- Provide remote technical support, training and advice to end users working remotely.
Requirements
- Minimum of Level 7 qualification in Computer Science or a related field.
-
Minimum 3 years' experience working in an ICT customer-facing/engineer support role.
-
Strong ICT skills and experience of working with computerised training/CBT/LMS systems.
- Experience administering Microsoft Azure, Intune and Office 365 is desirable.
-
Experience with Microsoft Forms / Flow / Power Automate and PowerApps is advantageous.
- Advanced knowledge and experience working with the MS Office suite of applications (Excel, Word, Copilot etc).
- Strong administrative, organisational and problem-solving skills.
-
The ability to effectively plan, manage multiple tasks and set priorities.
-
Ability to work on own initiative and as part of a team.
-
Eligibility to work in Ireland without sponsorship
-
Full Irish drivers licence and access to own vehicle
-
Good quality home broadband to enable remote working
Benefits
- 28 days annual leave
-
Paid Maternity/Paternity Leave (subject to service)
-
Federation of Voluntary Bodies Pension Scheme: Employer 7% & Employee 5% contributions
-
Rewarding work with flexible hours
-
Employee Assistance Programme
- ESDA.ie and local Employee Discounts
-
Personal Development, Professional Growth and Career Progression
Closing date for applications is 16th August 2026.
A detailed Job Description is available on request. Informal enquires to Jason Browne (045 448700). Shortlisting will be completed on the basis of information provided in your application against the requirement of the role. The successful candidate will be required to provide satisfactory references and Garda Vetting and overseas police vetting, where applicable. Salary is paid in accordance with the Department of Health Consolidated Salary Scales.
About Kare
Kare delivers a wide range of community-based supports to children and adults with intellectual disabilities in an innovative and progressive way. Our goal is to support them and their families to create a present and future that fulfils their personal potential. Our Values: Respect, Rights, Collaboration, Quality, Person Centred. Visit our website: Home | Kare
Kare is an Equal Opportunities Employer, committed to a policy of equal opportunity and encourage applications under all nine grounds of the Employment Equality Act. We are committed to providing accommodations for applicants with disabilities. If you require any adjustments during the recruitment process, please let us know.
