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Customer Success Representative (French & Spanish Speaking)
MathWorks —Galway, County Galway
- Spanish
- Sales
- English
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Renewal Sales Representative (Multilingual)
MathWorks —Galway, County Galway
- Spanish
- Sales
- English

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Commercial Account Executive with Spanish, Italian and French
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Partner closely with Sales and Marketing leadership to identify and engage decision-making units within key strategic accounts, following CitySwift's Outreach…
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MathWorks —Galway, County Galway
You sweat the details: You are accurate and clear in your work, with strong computer, analytical, and social networking skills.

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Customer Success Representative (French & Spanish Speaking)

MathWorks -
Galway, County Galway

Apply Now

Job details

Qualifications

French
Spanish
MATLAB
Sales
English
Bachelor's degree
Organisational skills

Full job description

MathWorks has a hybrid work model that enables staff members to split their time between office and home. The hybrid model provides the advantage of having both in-person time with colleagues and flexible at-home life optimizations. Learn More: https://www.mathworks.com/company/jobs/resources/applying-and-interviewing.html#onboarding.

It is an exciting time to join MathWorks as we establish, develop, and grow our Shared Sales & Services centre in Galway, Ireland.

MathWorks is establishing an EMEA Customer Success team, dedicated to helping our commercial customers experience the full value of MATLAB and Simulink.

We are looking for an enthusiastic, goal oriented, creative person to join our team to further help our customers use our products efficiently.

As a Customer Success Representative, you will work directly with a portfolio of the World’s leading commercial and governmental customers and be part of an account team that proactively drives adoption of our software. This ensures our customers experience a partnership that includes excellent service with a direct link to successful, yearly license renewals

MathWorks nurtures growth, appreciates inclusivity, encourages initiative, values teamwork, shares success, and rewards excellence.

Own and manage assigned tasks within the customer Onboarding Opportunity from customer Welcome Calls to confirm activation through Mid-Year Engagement hand off to the Renewals Sales Representatives.
Engage with both Admins and Licensed End Users following the prioritisation matrix to ensure onboarding in the most productive way
Discover and analyse gaps in the customer experience that may lead to customer attrition. Work cross-functionally with others to address such gaps.
Work closely with the account team to integrate awareness activities with the more profound technical engagement activities driven by the MathWorks Technical Team
Apply a sales mindset to customer interactions by proactively exploring opportunities, asking insightful questions, and building an understanding of how customers are evolving and growing.

Fluent French, Spanish and English speaker - C2 proficiency level
Customer-focused with excellent communication (written and verbal) and presentation skills
Detail-oriented with a self-starting ability and strong organisational skills
Effective problem solving, collaboration, and influencing skills
Ability to work well both independently and within a team environment

Work Model:

This is a hybrid role based in our Galway office. Staff are expected to work onsite at least three days per week, including Tuesday and Thursday as core in-office days.

A bachelor's degree is required.

Apply Now

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spanish jobs in galway, g

Customer Success Representative (French & Spanish Speaking)

Commercial Account Executive with Spanish, Italian and French

Renewal Sales Representative (Multilingual)

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I want to receive the latest job alerts for spanish in galway, g

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