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Meeting & Events Co-Ordinator
The Hardiman —Galway, County Galway
- Full-time
- Hospitality
- Sales
- Hotel
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Meeting & Events Co-Ordinator

The Hardiman -
Galway, County Galway

Quick apply

Job details

Permanent | Full-time

Qualifications

Hospitality
Sales
Communication skills

Full job description

Standing proudly on the famous Eyre Square since 1852, The Hardiman offers generous hospitality with a familiar, easy charm that makes guests feel right at home. Now it's your chance to be part of this long tradition in our renowned hotel.

We are currently seeking a Meeting & Events Co-ordinator to join our team, minimum one year experience. If you are driven, passionate, innovative with a flair for individuality then we would love to hear from you.

The Role

Responsible for selling and coordinating meetings, conferences, weddings, private dinning and other areas of the hotel,
Maximize revenue and profit through pro-active selling techniques, diary management and pricing strategy.
Be a proactive ambassador for The Hardiman, specifically for weddings and conference events.
Generate Function Sheets and communicate to the hotel team appropriately.
Operate and maintain a computerised system (Opera & HubSpot) for responding and coordinating and tracking sales enquiries, bookings, availability and maintaining up to date profiles, and recording client feedback post event.
Plan, organize and carry out show-arounds and familiarization trips as required.
Ensure prompt and professional responses and follow-up to sales enquiries.
Generate sufficient information for invoicing of events.
Meet and greet all clients during the event phase and ensure the smooth handover of the event to the operations team for the execution of details.
Management of customer feedback including responding to guest problems and complaints relating to Weddings and Events.
Take ownership for recurring challenges and ensure the issues are resolved.
Schedule and attend weekly function and sales meetings.
Contribute to the preparation of annual sales and events budget in line with the Director of Sales & Marketing. Responsible for wedding & events reporting and budget targets.
Attend workshops, exhibitions and promotional events where required.

The Person

The candidate is required to be competent in the full life cycle of weddings, from enquiry to the event day
To have at least 1-3 years sales and/or events experience in a similar role in a hospitality setting.
To work to budgets and targets as set out by management.
The candidate will possess lots of drive and ambition.
Good ability to work efficiently under pressure and deal with busy times competently.
Be highly Guest Focused - natural instinct for 'hospitality' and lively, friendly and welcoming personality is essential.
Be a strong communicator who revels in the finer details.

The Offer

Join a driven and passionate team working to deliver amazing experiences at our classic hotel.
Competitive Salary
Career progression internally and as part of Choice Hotel Group
Training and development ethos with tailored development programme for sales team

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Meeting & Events Co-Ordinator

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