Find Senior engagement manager Jobs in Dublin County Dublin

Client Service Manager - CPM Ireland
CPM Ireland —Dublin, County Dublin
- €70,000–€85,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Sales
- Fuel card
Quick apply
District Manager - ROI
Wingstop - Senior Operations —DUBLIN 22, County Dublin
- €70,000–€75,000 a year
- Full-time
- Management
- Leadership
- Restaurant experience
- Annual leave
- Employee discount
Quick apply
UKI People Consulting - Change Management, Senior Manager / Director
EY —DUBLIN 2, County Dublin
- Full-time
- Hybrid work
- Master's degree
- Recruiting
- Business
- Gym membership
Senior Service Delivery Manager
Version 1 —Dublin, County Dublin
- €70,000–€80,000 a year
- Full-time
- Hybrid work
- Oracle
- English
- AWS
- Employee assistance program
- Employee discount
Quick apply
Senior Operations Manager
Jabil Circuit —Dublin, County Dublin
- Full-time
- English
- Organisational skills
- Agile
Senior Business Change Consultant - Ireland - Remote
4OC —Dublin, County Dublin
- €66,000–€75,000 a year
- Hybrid work
- Project management
- Mentoring
- Organisational skills
Senior Field Service Operations Manager
Applied Materials —Leixlip, County Kildare
- €76,800–€105,600 a year
- Full-time
- Engineering
- Analysis skills
- Bachelor's degree
Change and HR Transformation Senior Manager
Accenture —Dublin, County Dublin
- Full-time
- Business development
- Analysis skills
- Bachelor's degree
6d
Senior Project Manager - PMO Lead
Neara —Dublin, County Dublin
- €100,000–€110,000 a year
- Full-time
- Remote
- English
- Project management
- Communication skills
EMEA Financial Institutions Client Experience Team Leader
Citi —Dublin, County Dublin
- €85,600 a year
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- No degree
Senior Compliance Executive / Compliance Manager
Invesco —Dublin, County Dublin
- Full-time
- Hybrid work
- Finance
- Analysis skills
- Bachelor's degree
- Annual leave
- Life insurance
Soft Services Manager
Sodexo —Dublin, County Dublin
- Up to €85,000 a year
- Full-time
- No degree
- Cleaning
- Budgeting
- Employee assistance program
Quick apply
9d
Senior Programme Manager
Tesco Ireland —Dún Laoghaire, County Dublin
- Full-time
- No degree
- Communication skills
- Annual leave
- Employee assistance program
6d
Senior Clinical Engagement Project Manager
Teckro Limited —Dublin, County Dublin
- Full-time
- Hybrid work
- Project management
- Presentation skills
- Bachelor's degree
- Gym membership
- Life insurance
Quick apply
Senior Manager, EMEA Marketing
Clio —Dublin, County Dublin
- €127,300–€190,900 a year
- Full-time
- Spanish
- Salesforce
- Analysis skills
Training & Communication Senior Audit Manager – Methodology - Senior Vice President
Citi —Dublin, County Dublin
- €109,920–€164,880 a year
- Full-time
- Hybrid work
- Master's degree
- Analysis skills
- Bachelor's degree
- Employee assistance program
12d
Public Sector Project Manager Senior Consultant / Assistant Manager
Grant Thornton —Dublin, County Dublin
- Full-time
- Project management
- Leadership
- Communication skills
6d
UKI Business Consulting - Transformation Delivery - Project Management, Senior Manager
EY —DUBLIN 2, County Dublin
- Full-time
- Hybrid work
- Master's degree
- Project management
- Recruiting
- Gym membership
Senior Sales Manager
Innalabs —DUBLIN 15, County Dublin
- Full-time
- Sales
- English
- Bachelor's degree
- Free parking
- Annual leave
Quick apply
Community Manager
Huckletree —Dublin, County Dublin
- €38,000–€40,000 a year
- Full-time
- Wellness program
- Sick pay
Quick apply
7d

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Client Service Manager - CPM Ireland

CPM Ireland -
Dublin, County Dublin

Quick apply

Job details

Full-time
€70,000–€85,000 a year

Benefits

Fuel card
Company car

Qualifications

Microsoft Powerpoint
Microsoft Excel
Sales
Microsoft Office
Inside sales
IT
Account management
Time management

Full job description

Overview

The focus of this senior leadership role is to provide visible and “hands-on” ownership of key client relationships, while leading sales and operations teams to enable and drive performance that exceeds client expectations. As a CPM Client Service Manager, you will add value and insight beyond the agreed KPIs. You will develop strong CPM-Client relationships and oversee execution of high-quality service delivery underpinned by excellent sales performance. You will enable growth for CPM and a positive return on investment for our clients. You will work closely with CPM’s senior management team to grow revenue and control costs.

Critically, you will be a senior leader within CPM, living our values while driving, improving and growing both our business and our clients’ businesses.

Benefits:

Basic Salary up to €70,000
Commission - €15,000
Company Car
Fuel Card
Lunch Allowance

The Primary Responsibilities for This Role Are:

Manage client relationships and oversee planning and delivery of all sales, reporting and operational activity across your accounts.
Support and develop sales management, operations and the wider team to ensure a continuous improvement mindset.
Oversee recruitment, training and compliance across the team.
Optimise revenue and costs to ensure ROI targets are met for CPM and our clients.
Manage and deliver core client and company KPIs to ensure the success and sustainability of the team including 100% sales targets, quality & compliance and reporting.
Generate new opportunities for revenue streams within the business.
Lead by example through consistently excellent behaviours that support an environment of professionalism and commitment to serving our client to the highest standards.
Manage sales activity reporting to ensure all activity is recorded, reported and analysed for insights.
Use reporting data to provide insights for the client to drive their business forward.
Assist the business by participating in other group projects.
Undertake to learn new ways of working to support evolving company needs and client expectations.

Qualifications

Two to five years’ experience leading successful sales teams in an agency, utility or field/inside sales environment and/or two+ years of experience in client or account management.
Experience providing coaching and development support to a sales team.
Strong IT skills. Be comfortable working with Microsoft Office including Excel and Outlook, and preparing presentations on Word and PowerPoint.

Essential

Passion for sales, with an ability to work both autonomously and create strong relationships.
Motivation to provide consistently excellent sales results for our client, and to meet and exceed agreed targets on client service, execution and reporting.
Ability to motivate others to perform at best-in-class levels.
High attention to detail.
Flexible in approach to work practices, including willingness for travel and field work as required.
Commitment to continual personal and team development.
Skill with coaching and developing people to maximise their motivation, performance and competencies.
Strong time management and organisation skills.
Initiative and ability to perform independently and without direct supervision.
Problem solving skills and a drive to identify and implement new ways of working.
Ability to communicate effectively with people from different business areas including office and field team, client contacts, customers and colleagues.
Ability to influence decision makers to the benefit of CPM and clients.

Measures of Success

100% KPI target achievement quarterly and annually, including sales volume, headcount, staff retention, active rate and compliance.
On-time, accurate reporting completion for both CPM and our clients.
Excellent results on both the client and employee annual engagement surveys, reflecting the culture, morale and performance of the team.
Identify and implement one new or improved way of working each quarter which will add value to our clients and/or improve CPM ways of working.
Drive revenue for the business by maintaining and growing, where appropriate, the client budget.

Quick apply

Refine Your Search

senior engagement manager jobs in dublin county dublin

Client Service Manager - CPM Ireland

District Manager - ROI

UKI People Consulting - Change Management, Senior Manager / Director

Senior Service Delivery Manager

Senior Operations Manager

Senior Business Change Consultant - Ireland - Remote

Senior Field Service Operations Manager

Change and HR Transformation Senior Manager

Senior Project Manager - PMO Lead

EMEA Financial Institutions Client Experience Team Leader

Senior Compliance Executive / Compliance Manager

Soft Services Manager

Senior Programme Manager

Senior Clinical Engagement Project Manager

Senior Manager, EMEA Marketing

Training & Communication Senior Audit Manager – Methodology - Senior Vice President

Public Sector Project Manager Senior Consultant / Assistant Manager

UKI Business Consulting - Transformation Delivery - Project Management, Senior Manager

Senior Sales Manager

Community Manager

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