Find Microsoft 365 Jobs in Dublin County Dublin

Deskside Support Engineer
The AA Ireland —Dublin, County Dublin
- Full-time
- Hybrid work
- Computer Science
- Customer service
- Windows
- Work from home
- Employee assistance program
Quick apply
3d
IT Support Assistant
The Merrion Hotel —Dublin, County Dublin
- Full-time
- Microsoft Access
- Windows
- Hotel
- Employee assistance program
- Employee discount
5d
IT Systems Analyst
Sony Interactive Entertainment —Dublin, County Dublin
- €50,000–€83,000 a year
- Salesforce
- Analysis skills
- SharePoint
5d
Microsoft Support Engineer
Elwood Roberts —Dublin, County Dublin
- €300–€400 a day
- Full-time
- Azure
- Windows
- AWS
Quick apply
SharePoint Online Administrator (Microsoft 365) - contract
TEKenable —Dublin, County Dublin
- Hybrid work
- Computer Science
- SharePoint
Quick apply
4d
IT Support Engineer - Hybrid
IPSUS —DUBLIN 2, County Dublin
- No degree
Business Analyst – Technology Delivery
Accenture —Dublin, County Dublin
- Full-time
- Azure
- DevOps
- Java
Network Engineer
Diacom Computer and Telephony Limited —DUBLIN 12, County Dublin
- €50,000–€60,000 a year
- Overtime
- Azure
- Windows
- Analysis skills
Quick apply
6d
IT Operations Lead
CS Consulting Group Civil & Structural Engineers —DUBLIN 2, County Dublin
- Software troubleshooting
- Windows
- No degree
- Annual leave
Quick apply
11d
Service Desk Engineer
Medica —Dublin, County Dublin
- Full-time
- Azure
- Windows
- Scripting
Quick apply
ASPIRE GSC – Service Desk Level 1/Level 2 Analyst
Version 1 —Dublin, County Dublin
- €35,000–€43,000 a year
- Weekend availability
- Azure
- Oracle
- Customer service
- Employee assistance program
- Employee discount
Quick apply
Technical Services Lead
ALONE —Dublin, County Dublin
- Hybrid work
- Computer Science
- IT
- Employee assistance program
- Sick pay
Quick apply
CRM Functional Lead — Microsoft Dynamics
Marsh —Dublin, County Dublin
- Full-time
- Azure
- Sales
- DevOps
Risk & Quality Associate
PwC —Dublin, County Dublin
- Full-time
- Salesforce
- Analysis skills
- Project management
5d
Deskside Support Engineer MAC
Cognizant —Dublin, County Dublin
- Full-time
- Hybrid work
- Windows
- Computer networking
3d
Microsoft Forward Deploy Consultant
Storm Technology Limited —Dublin, County Dublin
- Full-time
- Azure
- JavaScript
- AI
Quick apply
Consultant - Cyber Consulting Services
Waystone —Dublin, County Dublin
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Junior IT Operations Specialist
Emergn —Dublin, County Dublin
- €2,000–€2,500 a month
- Full-time
- Hybrid work
- English
- Windows
- Organisational skills
- Annual leave
- Life insurance
Quick apply
Student Advisor
ILSC Education Group —Dublin, County Dublin
- €33,500 a year
- Full-time
- Remote
- Spanish
- Customer service
- English
Quick apply
AI Workplace (M365) & Microsoft Purview Senior Engineer
BearingPoint Ireland —Dublin, County Dublin
- Hybrid work
- SharePoint
- AI
- Communication skills

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Deskside Support Engineer

The AA Ireland -
Dublin, County Dublin

Quick apply

Job details

Full-time
3 days ago

Benefits

Bike to work scheme
Company pension
Work from home
Company events
Employee assistance program
Employee discount
Gym membership

Qualifications

Computer Science
Customer service
Windows
Bachelor's degree
IT support
Organisational skills
Business
Communication skills
Active Directory
Information Technology

Full job description

Role Introduction:

The AA is seeking a Deskside Support Engineer to join our IT team and help deliver a high-quality support service across the business.

This role is responsible for providing Level 1 (L1) technical support to end users, resolving hardware and software issues, supporting Microsoft technologies, and ensuring an excellent customer experience.

This role will be based at our Dublin Head Office and will be eligible for the AA's Hybrid Working Policy.

Key Responsibilities:

As the AA business continues to evolve, so too will the responsibilities of this role evolve and change over time. The primary responsibilities and focus areas for this role will include the following:

Provide Level 1 IT support for Windows, Microsoft 365, and business applications.
Troubleshoot and resolve hardware, software, and device-related issues.
Support user account administration, including password resets and access requests.
Deploy, configure, and maintain desktops, laptops, mobile devices, and peripherals.
Perform routine system maintenance, updates, and device health checks.
Maintain accurate records of incidents, requests, and IT assets.
Adhere to IT security policies and best practices.
Collaborate with internal IT teams and external vendors to resolve issues.
If needed, participate in the IT on-call rota and scheduled Saturday support.

The Candidate should have the following:

Minimum qualifications, experience & skills

Bachelor's degree in Computer Science, Information Technology, or a related field.
Minimum of 2 year's experience in a Deskside Support, IT Support, Service Desk, or similar role.
Strong knowledge of Windows operating systems and Microsoft 365.
Microsoft certifications (e.g., Microsoft Certified: Modern Desktop Administrator Associate, Microsoft 365 Certified, or equivalent) are desirable.
Experience supporting Active Directory and end-user devices.
Good understanding of networking fundamentals and troubleshooting.
Excellent problem-solving and communication skills.
A strong customer service focus and commitment to delivering a positive user experience.
The ability to prioritise workload and work effectively in a fast-paced environment.

Additional Required Key Skills & Attributes:

A proactive, adaptable individual who thrives in a fast-paced and evolving environment.
A self-starter who can work independently while collaborating effectively with colleagues across the business.
A positive, customer-focused approach with strong problem-solving skills and a can-do attitude.
Excellent organisational skills with the ability to prioritise workload and manage competing demands.
A reliable and committed team player with a strong work ethic and the ability to deliver to deadlines.
Strong communication and interpersonal skills, with the ability to build positive relationships at all levels.
Resilient, enthusiastic, and eager to learn, with a genuine interest in developing a career in IT.

Job Type: Full-time

Benefits:

Bike to work scheme
Company events
Company pension
Employee assistance program
Employee discount
Gym membership
Work from home

Experience:

Deskside Support: 2 years (required)

Work authorisation:

Ireland (required)

Work Location: Hybrid remote in Dublin, County Dublin

Quick apply

Refine Your Search

microsoft 365 jobs in dublin county dublin

Deskside Support Engineer

IT Support Assistant

IT Systems Analyst

Microsoft Support Engineer

SharePoint Online Administrator (Microsoft 365) - contract

IT Support Engineer - Hybrid

Business Analyst – Technology Delivery

Network Engineer

IT Operations Lead

Service Desk Engineer

ASPIRE GSC – Service Desk Level 1/Level 2 Analyst

Technical Services Lead

CRM Functional Lead — Microsoft Dynamics

Risk & Quality Associate

Deskside Support Engineer MAC

Microsoft Forward Deploy Consultant

Consultant - Cyber Consulting Services

Junior IT Operations Specialist

Student Advisor

AI Workplace (M365) & Microsoft Purview Senior Engineer

I want to receive the latest job alerts for microsoft 365 in dublin county dublin

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