Find Engineering manager – infrastructure and security Jobs in Dublin 4, D

Senior IT Lead and Delivery Manager
Teleperformance —Dublin 07, County Dublin
- Full-time
- Azure
- Computer Science
- Master's degree
Sr. Software Engineering Manager – Infrastructure and Security
Intel —Leixlip, County Kildare
- €130,100–€203,200 a year
- Full-time
- Doctoral degree
- Computer Science
- Engineering
Site Reliability Engineering Manager, Security - Apple Services Engineering
Apple —Dublin, County Dublin
- Computer Science
- Java
- Master's degree
Technical Program Manager
Guidewire Software —Dublin, County Dublin
- Full-time
- Computer Science
- Master's degree
- Bachelor's degree
Engineering Manager, Infrastructure
Protex AI —Dublin, County Dublin
- Full-time
- Hybrid work
- Management
- Computer Science
- DevOps
RL Global Commodity Manager, re:Cycle Reverse Logistics
Re:Cycle Reverse Logistics Ireland Limited —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Computer Science
- Engineering
Sr. Tech Infra Program Manager , Deployment Technology Integration - Support Managed Deployment
Amazon Ireland Support Services Limited - A94 —Dublin, County Dublin
- Full-time
- Computer Science
- Bachelor's degree
- IT
Sr. Technical Program Manager, Network Monitoring and Remediation
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- AWS
- Project management
Manager EMEA North, Infrastructure Energy Team
Amazon Energy Eoraip Limited —Dublin, County Dublin
- Full-time
- English
- Master's degree
- AWS
Software Development Manager, Network Monitoring and Remediation
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- Engineering
- AWS
- Team management
Construction Commercial Manager- Asset Management
DAA —Dublin, County Dublin
- Full-time
- Engineering
- Presentation skills
- Bachelor's degree
Senior Manager of Security Engineering - AI/ML
JPMorganChase —DUBLIN 2, County Dublin
- Full-time
- DevOps
- Engineering
- AWS
4d
Principal Procurement Manager
Microsoft —Dublin, County Dublin
- €113,600–€265,600 a year
- Full-time
- Azure
- Engineering
- Master's degree
2d
Technical Infrastructure Program Manager, EMEA Data Center Delivery
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- AWS
- Project management
- Bachelor's degree
Head of Engineering (Europe, 100% remote)
LimeFlight —Dublin, County Dublin
- Full-time
- Remote
- Azure
- English
- Bachelor's degree
7d
Sr. Technical Program Manager, Central Ops
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- Management
- Software troubleshooting
- SQL
Server Operations Manager, Data Center Operations
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- AWS
- No degree
- Conflict management
EMEA Cabling Quality Mgr, Global Cabling Quality
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- AWS
- Bachelor's degree
- Electrical Engineering
Airfield Technical Delivery Manager
DAA —Dublin, County Dublin
- Full-time
- Engineering
- System design
- Microsoft Office
Application Security Manager, re:Cycle Reverse Logistics
Re:Cycle Reverse Logistics Ireland Limited —Dublin, County Dublin
- Full-time
- Java
- C++
- Bachelor's degree

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Senior IT Lead and Delivery Manager

Teleperformance -
Dublin 07, County Dublin

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Job details

Full-time

Qualifications

Jira
Azure
Computer Science
Master's degree
AWS
ServiceNow
IT
Business
Leadership
Juniper

Full job description

Overview:

Senior IT Lead and Delivery Manager

Location: Dublin, Ireland (On-site across two sites)

Salary: DOE

Reports to: Head of IT Infrastructure / Head of Service Delivery

Role Purpose

The Senior IT Lead & Client Success Manager serves as the definitive bridge between technology delivery, client satisfaction, and commercial success. This role acts as the "face of IT" on the Dublin leadership board while maintaining hands-on accountability for service delivery excellence. You will manage a complex ecosystem of global client applications and local infrastructure, ensuring that every technical initiative justifies its spend by directly supporting client retention and operational efficiency.

Key Responsibilities

1. Strategic Leadership & Commercial Stewardship

Site Representation: Act as the primary IT representative on the Dublin leadership board, driving success against stated KPIs and delivering the regional IT strategy.
P&L Ownership: Manage the regional IT OpEx and CapEx budget, linking every Euro of spend to ROI, cost-savings, or revenue-generating potential.
Client & TAM Interface: Act as the senior technical point of contact for key clients and Technical Account Managers (TAMs), positioning IT services as a value-add in pitches and renewals.

2. Operational Governance & Service Excellence

SLA/OLA Accountability: Own the end-to-end delivery of IT services, ensuring all Service Level Agreements and Operational Level Agreements are consistently met or exceeded.
Performance Reporting: Design and present QBRs to senior stakeholders, detailing system health, operational metrics, and team performance.
Change & Risk Management: Approve high-risk technical changes via the Change Advisory Board (CAB) and enforce global security, GDPR, and BCDR compliance.

3. Team Leadership & On-Call Steering

Direct People Management: Lead, mentor, and manage a team of 3 to 5 Desktop Support Technicians across both Dublin sites, overseeing their training, performance reviews, and capacity planning.
Escalation & Crisis Leadership: Serve as the ultimate point of escalation for P1/P2 incidents. During critical outages, steer the engineering team to swift resolution and manage all executive-level communications.
On-Call Rota Management: Implement and oversee a 24/7 support schedule, providing guidance and technical "steering" to the team during out-of-hours events.

4. Technical Ecosystem & Innovation

Infrastructure Management: Guarantee high availability for local networking (Fortinet and Juniper), data centers, end-user computing, and audiovisual (AV) technologies.
Application Stewardship: Oversee the performance and access management of enterprise client application suites and collaborative tools.
Continuous Improvement: Identify emerging technologies and deploy CSI frameworks to eliminate service bottlenecks and optimize operational costs.

Candidate Profile

Experience: 12+ years in high-volume IT environments, including at least 5 years in BPO or Managed Services leadership and 2-3 years of direct people management.
Framework Expertise: Certified in ITIL v4 Foundations (Managing Professional designation preferred).
Technical Savvy: Deep understanding of enterprise networking (Fortinet and Juniper), cloud (AWS/Azure), hybrid identity management (Okta/AD), and ITSM platforms like ServiceNow or Jira.
The "Bridge" Factor: Proven ability to translate complex technical issues into business-centric solutions for C-suite executives and non-technical stakeholders.
Education: Degree in IT/Computer Science, ideally supplemented by an MBA or business-centric certification.

#LI-CW1

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Refine Your Search

engineering manager – infrastructure and security jobs in dublin 4, d

Senior IT Lead and Delivery Manager

Sr. Software Engineering Manager – Infrastructure and Security

Site Reliability Engineering Manager, Security - Apple Services Engineering

Technical Program Manager

Engineering Manager, Infrastructure

RL Global Commodity Manager, re:Cycle Reverse Logistics

Sr. Tech Infra Program Manager , Deployment Technology Integration - Support Managed Deployment

Sr. Technical Program Manager, Network Monitoring and Remediation

Manager EMEA North, Infrastructure Energy Team

Software Development Manager, Network Monitoring and Remediation

Construction Commercial Manager- Asset Management

Senior Manager of Security Engineering - AI/ML

Principal Procurement Manager

Technical Infrastructure Program Manager, EMEA Data Center Delivery

Head of Engineering (Europe, 100% remote)

Sr. Technical Program Manager, Central Ops

Server Operations Manager, Data Center Operations

EMEA Cabling Quality Mgr, Global Cabling Quality

Airfield Technical Delivery Manager

Application Security Manager, re:Cycle Reverse Logistics

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Role Purpose

Key Responsibilities

1. Strategic Leadership & Commercial Stewardship

2. Operational Governance & Service Excellence

3. Team Leadership & On-Call Steering

4. Technical Ecosystem & Innovation

Candidate Profile

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