Find Senior hr advisor, escalations Jobs in Dublin, D

Senior HR Advisor, Escalations
Rippling —DUBLIN 2, County Dublin
- Full-time
- Analysis skills
- Human resources
- Communication skills
Safer Gambling Executive
NSUS Limited —Dublin, County Dublin
- €34,000–€38,000 a year
- Full-time
- English
- No degree
- Communication skills
- Gym membership
Quick apply
11d
Quality Expert Reviewer - Hungarian/English
Teleperformance —Dublin, County Dublin
- €42,667 a year
- Full-time
- No experience needed
- English
- No degree
- Annual leave
Quick apply
Senior ER/HR Advisor
OCS Group —DUBLIN 9, County Dublin
- Monday to Friday
- Microsoft Office
- No degree
- Communication skills
- Annual leave
- Employee assistance program
Quick apply
Senior Manager, Accounts Receivable, Credit & Collections
Anthropic —Dublin, County Dublin
- €170,000–€220,000 a year
- Microsoft Excel
- Oracle
- Sales
Senior Employment Law Advisor
Peninsula —Dublin, County Dublin
- Up to €50,000 a year
- Word processing
- English
- Human resources
Quick apply
9d
Employee Relations Advisor
BidvestNoonan —Swords, County Dublin
- €50,000–€55,000 a year
- Full-time
- No degree
- Human resources
Quick apply
Service Desk Manager
Viatel —Dublin, County Dublin
- €60,000–€70,000 a year
- Azure
- Customer service
- Analysis skills
10d
Healthcare Records Manager
Beaumont Hospital —Dublin, County Dublin
- €58,477–€66,677 a year
- Overtime
- Management
- English
- Leaving certificate
- Annual leave
9d
Operational Risk Senior Manager
Citi —Dublin, County Dublin
- €109,920–€164,880 a year
- Full-time
- Hybrid work
- Master's degree
- Bachelor's degree
- No degree
Head of Aviation KYC Onboarding Premium Services
BNP Paribas —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Guest Relations Manager
Sodexo —DUBLIN 2, County Dublin
- €60,000 a year
- Full-time
- Hospitality
- No degree
- Organisational skills
- Employee assistance program
Quick apply
1h
Senior HR Business Partner - Maternity Cover
Sisk —Dublin, County Dublin
- Full-time
- Analysis skills
- Human resources
- Business
- Annual leave
Senior HR Advisor
Dentsu —Dublin, County Dublin
- Full-time
- Hybrid work
- Microsoft Excel
- Analysis skills
- Human resources
Trust and Safety Team Lead, International
Whatnot —Dublin, County Dublin
- €63,000–€70,000 a year
- Full-time
- Microsoft Excel
- English
- SQL
- Work from home
Human Resources Generalist- 4.5 days per week
Davenham Switchgear Limited —DUBLIN 22, County Dublin
- €50,000–€55,000 a year
- Full-time
- Human resources
- In-person
- Manufacturing
- Employee assistance program
Quick apply
Team Manager- Dublin
Field Management Ireland —Dublin, County Dublin
- Microsoft Excel
- Customer service
- Continuous improvement
Quick apply
Quality Expert Reviewer - Ukrainian/English
Teleperformance —Dublin, County Dublin
- €42,667 a year
- Full-time
- No experience needed
- English
- No degree
- Annual leave
Quick apply
Quality Expert Reviewer - Portuguese (Brazilian)/English
Teleperformance —Dublin, County Dublin
- €42,667 a year
- Full-time
- English
- Annual leave
Quick apply
Quality Expert Reviewer - Arabic/English
Teleperformance —Dublin, County Dublin
- €42,667 a year
- Full-time
- Bilingual
- No experience needed
- English
- Annual leave

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Senior HR Advisor, Escalations

Rippling -
DUBLIN 2, County Dublin

Apply Now

Job details

Full-time

Qualifications

Slack
Analysis skills
Human resources
Communication skills

Full job description

About Rippling

Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system.

Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365—all within 90 seconds.

Based in San Francisco, CA, Rippling has raised $1.4B+ from the world’s top investors—including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock—and was named one of America's best startup employers by Forbes.

We prioritize candidate safety. Please be aware that all official communication will only be sent from @Rippling.com addresses.

About the role

As a Senior HR Advisor, Escalations you will manage complex, high-impact client EOR escalations across multiple countries and internal teams, including payroll, benefits, product, compliance, and complex employee relations matter. This role acts as the central point of coordination during critical situations, driving structured resolution, aligning cross-functional stakeholders, mitigating retention risk, and ensuring timely, compliant outcomes. You will operate in high-visibility scenarios that require executive presence, operational rigor, and strong judgment, without direct people management responsibilities.

An Employer of Record (EOR) is a service provider that allows companies to legally hire and work with employees in foreign countries without establishing their own legal entity in that country. This is made possible through a legal arrangement where the EOR establishes its own legal entity in the country and hires employees on behalf of the client company. This arrangement offers a viable solution for companies that wish to expand their global reach without investing in setting up a legal entity in every country where they operate.

What You Will Do

Global Escalation Ownership: Lead end-to-end management of complex client escalations involving multiple countries, cross-functional stakeholders (including payroll, benefits, legal, product, and operations), and elevated retention risk.
Cross-Country Case Management: Navigate complex employee relations issues and cross-country employee termination matters for high visibility clients across international employment frameworks, regulatory requirements, and time zone complexities while ensuring legally compliant and globally consistent outcomes, in partnership with local HR Advisory teams.
Client Leadership: Serve as the primary client-facing lead during escalations and complex employee relations issues, delivering clear, transparent updates and managing expectations to preserve trust and mitigate churn risk.
Escalation Triage and Action Planning: Conduct structured intake assessments, define scope and severity, identify root causes, and build comprehensive resolution plans with clear milestones and accountability.
Cross-Functional Orchestration: Coordinate across Product, EOR HR/Ops, Legal, Payroll, Operations, Sales, and other teams to align on strategy, remove blockers, and drive timely execution.
Governance and Communication Structure: Establish escalation channels (e.g., war rooms, executive updates, structured cadences), define roles and decision-making pathways, and ensure consistent documentation.
Conflict Mediation and Consensus Building: Facilitate collaborative problem-solving sessions and mediate competing priorities to drive aligned, solution-oriented outcomes.
Post-Mortem and Preventive Controls: Conduct structured root cause analyses following resolution, identify systemic gaps, and partner cross-functionally to implement durable process improvements.

What You Will Need

8+ years of experience in global HR operations, EOR services, client escalation management, or complex cross-functional program leadership in a fast-paced environment.
Demonstrated experience managing high-severity client issues involving multiple countries and cross-departmental stakeholders.
Strong working knowledge of international employment frameworks, compliance considerations, and operational HR processes.
Proven ability to influence senior stakeholders and drive alignment without direct authority.
Experience handling retention-risk situations, including clients threatening churn or requesting executive visibility.
Exceptional project management capabilities, including structured planning, risk assessment, and milestone tracking.
Ability to operate with flexibility across timezones and provide support during escalations outside standard business hours when required.
Excellent written and verbal communication skills, with the ability to deliver concise executive-level updates.
Strong analytical and root cause investigation skills.
High emotional intelligence and composure under pressure.

Additional Information

Rippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics, Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email [email protected]

Apply Now

Refine Your Search

senior hr advisor, escalations jobs in dublin, d

Senior HR Advisor, Escalations

Safer Gambling Executive

Quality Expert Reviewer - Hungarian/English

Senior ER/HR Advisor

Senior Manager, Accounts Receivable, Credit & Collections

Senior Employment Law Advisor

Employee Relations Advisor

Service Desk Manager

Healthcare Records Manager

Operational Risk Senior Manager

Head of Aviation KYC Onboarding Premium Services

Guest Relations Manager

Senior HR Business Partner - Maternity Cover

Senior HR Advisor

Trust and Safety Team Lead, International

Human Resources Generalist- 4.5 days per week

Team Manager- Dublin

Quality Expert Reviewer - Ukrainian/English

Quality Expert Reviewer - Portuguese (Brazilian)/English

Quality Expert Reviewer - Arabic/English

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