Find Remote customer success manager Jobs in Dublin, D

Technical Customer Success Manager
Modash —Dublin, County Dublin
- €60,000–€90,000 a year
- Full-time
- Remote
- SQL
- Marketing
- Annual leave
Quick apply
Associate Account Manager
OpenTable —Dublin, County Dublin
- €45,000–€55,000 a year
- Remote
- Hospitality
- Sales
- Salesforce
- Annual leave
- Employee discount
Quick apply
Customer Success Manager
Userpilot —Dublin, County Dublin
- Full-time
- Hybrid work
- JavaScript
- Communication skills
- Analytics
- Annual leave
Quick apply
Business Development Representative – Dublin Based, Fully Remote
TeamFeePay —Dublin, County Dublin
- Full-time
- Remote
- CRM software
- Sales
- English
- Free parking
Quick apply
GEO/SEO, Senior Manager - 100% Remote - Europe
Hostaway —Dublin, County Dublin
- Full-time
- Remote
- Master's degree
- Bachelor's degree
- Annual leave
- Work from home
Quick apply
Staff Product Manager - Mobile - 100% Remote - EMEA
Hostaway —Dublin, County Dublin
- Full-time
- Remote
- Bachelor's degree
- Product management
- Annual leave
- Work from home
Quick apply
Delivery Manager
Elwood Roberts —Dublin, County Dublin
- €400–€500 a day
- Full-time
- Management
- DevOps
- Project management
Quick apply
Project Manager
Version 1 —Dublin, County Dublin
- €75,000–€85,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Oracle
- Employee assistance program
- Employee discount
Quick apply
Capacity Planning Manager, CDP EMEA
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- AWS
- Leadership
- Analytics
Service Delivery Manager - Dublin
Version 1 —Dublin, County Dublin
- €70,000–€80,000 a year
- Full-time
- Hybrid work
- Oracle
- Management
- Customer service
- Employee assistance program
- Employee discount
Quick apply
Revenue Operations Manager
Circit Limited —Dublin, County Dublin
- Hybrid work
- CRM software
- Sales
- Analysis skills
Quick apply
Business Development Representative UKI
Workday —Dublin, County Dublin
- €36,400–€54,600 a year
- Full-time
- Sales
- Customer service
- Salesforce
Product Manager
Kitman Labs —Dublin, County Dublin
- Full-time
- Hybrid work
- AI
- Communication skills
- Analytics
Senior Service Delivery Manager
Version 1 —Dublin, County Dublin
- €70,000–€80,000 a year
- Full-time
- Hybrid work
- Oracle
- English
- AWS
- Employee assistance program
- Employee discount
Quick apply
Product Manager - Percona Monitoring and Management (Remote)
Percona —Dublin, County Dublin
- Full-time
- Remote
- English
- Linux
- AI
- Annual leave
Channel Business Development Representative EMEA (Hybrid)
Nitro —Dublin, County Dublin
- Sales
- Salesforce
- Communication skills
Quick apply
Account Manager
Target Integration Ltd —Citywest, County Dublin
- €45,000–€50,000 a year
- Full-time
- Hybrid work
- ERP systems
- No degree
- Manufacturing
- Work from home
Quick apply
13d
Account Manager (Technology Leader/Visionary)
Target Integration Ltd —Citywest, County Dublin
- €45,000–€50,000 a year
- Full-time
- Hybrid work
- ERP systems
- No degree
- Manufacturing
- Work from home
Quick apply
4d
Staff Product Designer - Design Systems - 100% Remote - EMEA
Hostaway —Dublin, County Dublin
- Full-time
- Remote
- Research
- Bachelor's degree
- JavaScript
- Annual leave
- Work from home
Quick apply
Senior Service Delivery Manager
Tesco Ireland —Dún Laoghaire, County Dublin
- Full-time
- Leadership
- Communication skills
- Annual leave
- Employee assistance program
12d

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Technical Customer Success Manager

Modash -
Dublin, County Dublin

Quick apply

Job details

Full-time
€60,000–€90,000 a year

Benefits

Stock Options
Unlimited paid holidays
Annual leave

Qualifications

SQL
Account management
Marketing

Full job description

Hi! I'm Paula, the Head of Customer Success at Modash.

I'm looking for a Technical Customer Success Manager to join our team. Here's a little background, examples of the things that you'll work on, and things you probably want to know.

Background & reason for hiring

The Success team has been one of the most important functions at Modash since the beginning. Our value Customers and Creators First guides the team every day. We're hiring a new Technical Customer Success Manager based in Europe so every customer gets the attention and support they deserve as we grow.

We already have two Customer Success Managers in Europe: Maris (platform) and Georg (Technical). We also have three other Customer Success Managers in Canada. You'll join a tight-knit team that takes ownership seriously and cares about the people we work with.

Scope of the role & what you'll actually do

This is a deeply strategic role. You'll learn each customer's business as if it were your own. Your job is simple to explain and hard to do well: be a partner to our customers as they build their own product on top of our creator data.

You'll own the entire journey for our API customers: from onboarding and adoption to expansion and long-term growth.

1. Own your portfolio of accounts

You'll manage a portfolio of API customers, with success measured mainly through Net Revenue Retention (NRR). For each account, you'll build clear success plans, run regular calls, help customers get more from Modash data, own expansions and renewals, and troubleshoot technical issues end-to-end.

2. Onboard new customers

You're their first real partner at Modash after Sales handover. You'll run a strong onboarding: clear integration plan, milestones, and owners, and help them get to first value fast.

3. Collaborate across the company

You're the voice of the customer internally. You'll bring customer problems to Product, connect the right customers for deeper discovery, coordinate with Sales on expansions, and work with Marketing to build customer-facing resources.

Requirements

- 2+ years in Account Management, Customer Success, or a similar customer-facing technical role
- Comfortable with APIs, integrations, and data flows — you might not code, but you understand how systems connect
- Clear communicator in writing and on calls; organized and great at follow-through
- You think ahead and build plans with customers rather than just reacting
- You take ownership and keep moving when things get hard

Nice-to-haves

- Experience in creator data or influencer marketing
- Familiarity with tools like Vitally, Intercom, or Stripe
- Some coding experience (scripts, SQL, reading code)

Benefits

- Flexible working hours. We trust you to do your job, without anyone looking over your shoulder.
- Compensation. Your compensation is made up of base salary + commission and stock options. The average OTE range is 60-90k euros gross annual, depending on your location, employment type, skills, and experience. The good thing to know here - the commission is uncapped, you can absolutely overachieve here.
- Unlimited paid vacation time. If you're happy & well-rested, you'll do better work. Take the time you need to enjoy a balanced life.
- Fully remote working, based in Europe. Work wherever is best for you, as long as you have a reliable internet connection.
- Personal development. When you grow, we benefit. If there's a course, book, or conference that will help you upskill – we'll cover it.
- Ownership. No unnecessary red tape. You'll have the autonomy to make decisions and try things you might not be able to at other companies.

Quick apply

Refine Your Search

remote customer success manager jobs in dublin, d

Technical Customer Success Manager

Associate Account Manager

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Business Development Representative – Dublin Based, Fully Remote

GEO/SEO, Senior Manager - 100% Remote - Europe

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Service Delivery Manager - Dublin

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Business Development Representative UKI

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Product Manager - Percona Monitoring and Management (Remote)

Channel Business Development Representative EMEA (Hybrid)

Account Manager

Account Manager (Technology Leader/Visionary)

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Senior Service Delivery Manager

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