Find Product support consultant, titanium search Jobs in Dublin, D

Product Support Consultant, Titanium Search
Google —Dublin, County Dublin
- €68,000–€69,500 a year
- Weekend availability
- Engineering
- Master's degree
- Project management
3d
Compensation Survey Consultant
WTW —Dublin, County Dublin
- Full-time
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- Microsoft Excel
- Annual leave
Advisory Presales Solution Consultant - Ireland
ServiceNow —DUBLIN 2, County Dublin
- Full-time
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Quick apply
Climate Change and Sustainability Services (CCaSS) Senior Consultant
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- Gym membership
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FS Business Consulting - Strategy and Operations Transformation - Senior Consultant - Dublin
EY —DUBLIN 2, County Dublin
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Master's degree
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Consultant, Global Market Access & Pricing (French & English speaking)
EVERSANA —Dublin, County Dublin
- Full-time
- Remote
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- Microsoft Excel
- Doctoral degree
Quick apply
CMC Biopharma Regulatory Consultant — Ecolab Life Sciences
Ecolab Inc. —Dublin, County Dublin
- €7,425 a month
- Doctoral degree
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Senior Consultant — Leadership Search (300° Role)
Hadfield Green —DUBLIN 2, County Dublin
- Remote
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Regulatory Specialist - Residues & Analytical Methods (Maternity Cover)
Life Scientific —Dublin, County Dublin
- Hybrid work
- Microsoft Powerpoint
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CMC Biopharma Regulatory Consultant — Ecolab Life Sciences
Ecolab —Dublin, County Dublin
- €7,425 a month
- Doctoral degree
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Product Owner - Mortgages
NTT Ltd —Dublin, County Dublin
- Hybrid work
- Agile
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Senior Implementation Consultant
Kefron —Dublin, County Dublin
- Full-time
- Hybrid work
- Computer Science
- ERP systems
- SQL
Quick apply
Consultant
LatentView Analytics —Dublin, County Dublin
- Master's degree
- SQL
- AI
9d
Engagement Manager, Aircraft Investment Advisory
Alton Aviation Consultancy —Dublin, County Dublin
- Microsoft Excel
- Management
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UKI Technology Consulting - Business Analyst, Senior Consultant
EY —DUBLIN 2, County Dublin
- Full-time
- Hybrid work
- Oracle
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Resource Deployment Consultant (Dublin) UKI Assurance
EY —DUBLIN 2, County Dublin
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UKI Business Consulting - Digital Op Model/Process Improvement and Business Analyst, SC
EY —DUBLIN 2, County Dublin
- Full-time
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- Azure
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Senior Business Change Consultant - Ireland - Remote
4OC —Dublin, County Dublin
- €66,000–€75,000 a year
- Hybrid work
- Project management
- Mentoring
- Organisational skills
FSO Risk Consulting - Financial Services Risk Mgmt - Senior Consultant - Dublin
EY —DUBLIN 2, County Dublin
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Master's degree
- Gym membership
10d
Relocation Consultant (Part-Time) - Dublin, Ireland
Relocity —Dublin, County Dublin
- €23.59–€25.50 an hour
- Part-time
- Google Suite
- Research
- Microsoft Office
- Relocation assistance
Quick apply
3d

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Product Support Consultant, Titanium Search

Google -
Dublin, County Dublin

Apply Now

Job details

Full-time
€68,000–€69,500 a year
3 days ago

Qualifications

Economics
Engineering
Master's degree
Project management
Bachelor's degree
Digital marketing
Google Ads
AI
Business
Communication skills

Full job description

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Wrocław, Poland; Dublin, Ireland.

Minimum qualifications:

Bachelor’s degree or equivalent practical experience.
2 years of experience in a technical project management or a customer-facing role.
Experience in technical troubleshooting or customer support.

Preferred qualifications:

Master’s degree in Business, Statistics, Mathematics, Economics, Engineering or Applied Science, or a related field.
Problem-solving experience to develop strategic perspectives on customer-focused solutions.
Knowledge and experience using Google Ads or other online advertising solutions and the media landscape.
Ability to be flexible with on-call support during designated weekends.
Customer first and empathetic mindset, and ability to own end-to-end experience and solutions.
Demonstrated ability to work well in a environment with people from all backgrounds, solve problems and think critically.

About the job

As a Product Support Consultant, you will have deep product knowledge, understanding of customer’s digital marketing objectives and identify opportunities for enhancing the customer experience. You will have the opportunity to identify systemic issues and work with a group of Google experts across Product, Engineering, Sales and Policy to develop scaled solutions leveraging data, analytics and AI.

You will have the empowerment to be the advocate of the customer and their needs by working across various teams across Google.

Your role will require the ability to learn technology especially AI, Google’s Ads products and require exceptional communication and influencing skills to work collaboratively with internal and external stakeholders.

gTech Ads LCS Customer Experience organization is a customer centric, solution-generating team that helps advertisers and sales teams make the most out of products. As a Product Support Consultant in the Large Customer Sales Customer experience (LCS CX) team, you will have deep product knowledge, provide high-quality customer experience and ‘own’ end-to-end customer solutioning. You will unblock critical revenue by managing escalations and act as thought leaders for systemic change with cross-functional partners. You will be also responsible for liaising with internal/external stakeholders to provide communication on customer issues and trends. You will be also responsible for liaising with internal/external stakeholders to provide communication on customer issues and trends.

Please note this role will require on-call support during designated weekends.

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

Ireland: €68000 - €69500 (EUR) + 15% bonus target + equity + benefits
Poland: zł176000 - zł180000 (PLN) + 15% bonus target + equity + benefits

Learn more about benefits at Google.

Responsibilities

Own customer experience for a designated portfolio of clients, prioritizing and delivering outstanding support throughout the customer journey while troubleshooting and resolving issues.
Apply deep product expertise to solve complex technical customer issues and escalations, serving as the primary point of contact for product-related inquiries while demonstrating a deep understanding of product functionalities and best practices.
Partner proactively with Google advertisers, sales, product, engineering, policy, and cross-functional partner teams, agencies, and partners to build strong relationships and continuously improve client journey.
Monitor key client engagement metrics, analyzing data and insights to identify systemic improvement opportunities and share customer insights and expert recommendations.
Cultivate a team culture and drive success among a globally dispersed team by providing ongoing coaching and mentorship to partner teams and empowering them to support clients.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Apply Now

Refine Your Search

product support consultant, titanium search jobs in dublin, d

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