Find Member services advisor Jobs in Dublin, D

Customer Service Advisor
apetito —Dublin, County Dublin
- €15.50 an hour
- Part-time
- Customer service
- English
1d
Customer Service Advisor Dublin/Dundalk
Tuath Housing Association —Dublin, County Dublin
- €31,827 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance program
Quick apply
Womenswear, Sales Consultant, Full Time, Fixed Term
Brown Thomas Arnotts —Dublin, County Dublin
- Full-time
- Sales
- No degree
- Store discount
- Annual leave
8d
Planet Beauty, Sales Consultant, Part Time, Fixed Term
Brown Thomas Arnotts —Dublin, County Dublin
- Part-time
- Sales
- No degree
- Store discount
- Annual leave
9d
Nudie Jeans, Sales Consultant, Full Time, Fixed Term
Brown Thomas Arnotts —Dublin, County Dublin
- Full-time
- Sales
- No degree
- Store discount
- Annual leave
1d
Womenswear, Sales Consultant, Part Time, Fixed Term
Brown Thomas Arnotts —Dundrum, County Dublin
- Part-time
- Sales
- No degree
- Store discount
- Annual leave
2d
Member Services Advisor
Co-operative Housing Ireland —DUBLIN 15, County Dublin
- €30,000–€32,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Organisational skills
- Annual leave
- Employee assistance program
Quick apply
4d
Associate - FIG (Dublin, Ireland)
Alantra —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Associate Account Manager
OpenTable —Dublin, County Dublin
- €45,000–€55,000 a year
- Remote
- Hospitality
- Sales
- Salesforce
- Annual leave
- Employee discount
Quick apply
8d
Customer Support Specialist (Spanish Speaking)
Clio —Dublin, County Dublin
- €38,200–€51,800 a year
- Full-time
- CRM software
- Spanish
- Google Suite
Service Advisor
Bright Motor Group —Swords, County Dublin
- €31,000–€35,000 a year
- Full-time
- Microsoft Office
- Employee assistance program
- Sick pay
Quick apply
Sales Advisor
The White Company —Dublin, County Dublin
8d
Admissions Associate-Advisor Trainee
Euronext —Dublin, County Dublin
- Full-time
- Writing skills
- Organisational skills
- Business
17h
Pharmacy Healthcare Advisor - Hickeys Phibsboro
Hickeys Pharmacy Group —Dublin 07, County Dublin
- Part-time
- Sales
- Customer service
- Communication skills
- Referral programme
Quick apply
1h
Pharmacy Healthcare Advisor -The Square Tallaght
Hickeys Pharmacy Group —Tallaght, County Dublin
- Part-time
- Sales
- Customer service
- Communication skills
- Annual leave
- Referral programme
Quick apply
14d
Customer Success Lead International
Juspay —Dublin, County Dublin
- Full-time
- Remote
- Communication skills
Ralph Lauren, Menswear, Full Time, Fixed Term
Brown Thomas Arnotts —Dundrum, County Dublin
- Full-time
- Sales
- No degree
- Store discount
- Annual leave
8d
Wealth Management, Business Development Professional, Associate, Dublin
Goldman Sachs —Dublin, County Dublin
- Full-time
- Project management
- Bachelor's degree
- No degree
- Employee assistance program
Live-In Recruitment and Service Coordinator
Dovida Ireland —Dublin, County Dublin
- €40,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
1d
Pharmacy Healthcare Advisor - Hickeys Henry Street (Weekday availability)
Hickeys Pharmacy Group —DUBLIN 1, County Dublin
- Part-time
- Sales
- Customer service
- Communication skills
- Referral programme
Quick apply
13h

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Customer Service Advisor

apetito -
Dublin, County Dublin

Apply Now

Job details

Permanent | Part-time
€15.50 an hour
1 day ago

Qualifications

Customer service
English

Full job description

Overview:

This role is working 24 hours per week, any 3 in 6 days

The role of our Customer Services Advisor is critical to the success of our business.

Our customers are predominantly elderly and rely upon our office teams to take their orders over the phone or via the internet.

The defining characteristics of our Customer Services Advisors are that they’re organised and efficient. However, apart from the technical skills that are required with the role, the most important attributes are that we demonstrate empathy, patience, kindness, friendliness, care and warmth to all our customers.

The role involves the taking of customer orders and also the making of outbound courtesy calls.

These calls are particularly important as many customers live alone and the phone calls they receive are often the only contact they may have in a single day. As such, many customers become very attached to their “friends” at Wiltshire Farm Foods.

Wiltshire Farm Foods supplies frozen meal solutions direct to the consumer. We have a cold store to accommodate the stock necessary to be able to be able to deliver to our customers each week.

The ultimate goal is to provide a service to our customers that exceed expectations while at the same time continuously improving efficiencies.

€15.50 per hour + bonus + company benefits.

Who we are:

Wiltshire Farm Foods, part of the apetito group, is the UK’s largest ready-meal supplier, cooking and delivering over 330 different delicious frozen ready meals across the UK primarily to the elderly, their family members and healthcare professionals.

We're dedicated to making a real difference to our customers' lives, by bringing sunshine to their doors through our commitment to provide good old-fashioned service.

Our intense pride drives us to continuously innovate and improve, ensuring our products and service exceed our customers' needs.

This is all whilst being an ethical and sustainable organisation that believes in doing the right thing.

Responsibilities:

Responsible for the taking of telephone / internet orders and making outbound calls to customers and prospects.
To support drivers with route planning for the next days’ delivery rounds.
To ensure each customer is provided with “exemplary” service on each telephone call or contact.
To update customer records and liaise with customer relatives as required.
To ensure customers’ needs are met, ensuring they know how to cook, store and re-order the meals as necessary.
Prepare promotional literature as required and communicate details of new products or promotions to customers.
To search, provide and continually look for new business opportunities.
To share best practices with colleagues in an effort to continuously improve our service proposition.
To actively take an interest in the products we sell and promote the benefits of WFF healthy and nutritious meals to all our customers.

About you:

Essential:

Experience of a customer service role
Confident using a Personal computer to manage and process orders
Confident telephone manner
Able to pay attention to detail and be accurate in your work
Numerate and good written English; GCSE Maths & English standard or equivalent
Able to work to deadlines

Desirable:

Have worked in the elderly/care market
Experience of working in a team environment
Full UK Driving Licence

Personal Qualities:

As one of our team you will be focused on excellent customer service with a caring and empathic nature. You will demonstrate a real interest in people and be able to communicate effectively with members of the public and their families.

This is a “people” focused role and requires individuals who enjoy engaging with a wide variety of elderly customers.
To take an active interest in getting to know every customer and become a trusted friend.
A good listener, you’ll be able to treat every customer as an individual.
To have a very clear telephone voice where you can adapt your style to meet the needs of every customer.
Ability to communicate and relate to people at all levels.
Ability to work under own initiative, plan own day, manage own time.
To act as a link for drivers and customers if any problems arise during a delivery round.
To be able to learn our in house computer systems, manage the taking of orders, round sequencing and database management for prospects, current or lapsed customers.
To enjoy working as a team member and to be passionate about promoting the WFF product range and service proposition.
Flexible approach to work content and willingness to help with other areas of the business as and when the occasion arises.

This role is not eligible for sponsorship under the skilled worker route as it does not meet the minimum requirements set out under the UK Immigration Rules.

Company Benefits:

Competitive salary – accredited Living Wage employer
33 days holiday per year, including bank holidays (which are considered a normal working day)
Option to purchase up to 5 additional days holiday per year
Discretionary annual bonus scheme
Pension scheme - employer matched contributions up to 4%
Life assurance scheme worth at least 1x annual salary
Free turkey or voucher at Christmas
apetito perks scheme including salary sacrifice options and retail discounts

Our Values:

As a family-owned business, we take great pride in being a company that makes a real difference and is dedicated to creating outstanding meals to be proud of.

We develop a range of products designed to enhance health and well-being for all our customers.

We are driven by a passion for service and dedicated to feeding some of the UK’s most vulnerable people.

We proudly support British food and farming, focusing on using the best ethical and sustainable produce in alignment with our goal to reach Net Zero by 2040.

Our ethical standards are recognised by the ETI and we are an accredited Living Wage employer.
Learn more about apetito’s commitment to a more sustainable future.

We embrace inclusion, empowering individuals from diverse backgrounds.

Our commitment to making a real difference extends to customers, communities, and staff and we're on a mission to build an inclusive workplace where everyone reaches their full potential.

Apply Now

Refine Your Search

member services advisor jobs in dublin, d

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Customer Service Advisor Dublin/Dundalk

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