Find It hardware technician Jobs in Dublin, D

IT Support Engineer - Level 2
PFH Technology Group —Dublin, County Dublin
- Full-time
- Remote
- Microsoft Powerpoint
- Microsoft Excel
- Azure
- Free parking
Quick apply
Rack Install
Elwood Roberts —Dublin, County Dublin
- €25,000–€30,000 a month
- Full-time
- English
- Computer networking
- IT
Quick apply
Data Center Facility Engineering Technician (Non-Shift), Data Center Engineering Operations
Amazon Data Services Ireland Limited - A65 —Dublin, County Dublin
- Full-time
- Engineering
- Microsoft Office
- AWS
Data Center Operations Engineer - Dublin
TikTok —Dublin, County Dublin
- On call
- Computer Science
- No degree
- Scripting
Technical Support Representative (Maternity Cover)
AVI-SPL —Dublin, County Dublin
- Full-time
- Customer service
- Communication skills
- Time management
- Employee assistance program
Engineering Technician (Shifts) - Electrical, Data Cetner Engineering Operations
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- Maintenance
- Microsoft Office
- AWS
Data Center Technician (DCT) Manager
Microsoft —Dublin, County Dublin
- €58,200–€103,800 a year
- Full-time
- Azure
- Computer Science
- Supervising experience
11d
Data Center Facility Manager, Operation, IT and support Engineering
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- AWS
- Bachelor's degree
- Electrical Engineering
Network Cabling Quality Technician
Amazon Data Services Ireland Limited - A65 —Dublin, County Dublin
- Full-time
- AWS
- Communication skills
Electronics Technician 3 - Dublin, Ireland
M.C. Dean, Inc —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance program
Field Service Technician Mechatronic Ireland & UK
Körber AG —Dublin, County Dublin
- English
- No degree
- Mechanical knowledge
Technician
Coastline Gaming —Bray, County Wicklow
- Full-time
- In-person
Quick apply
Maintenance Technician
EBARA Precision Machinery Europe GmbH —Leixlip, County Kildare
- 12 hour shift
- Communication skills
Quick apply
Electrical Capacity Install Technician , DCEO Capacity Install
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- Engineering
- Microsoft Office
- AWS
EMEA Cabling Quality Mgr, Global Cabling Quality
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- AWS
- Bachelor's degree
- Electrical Engineering
Mechanical Technician
EBARA Precision Machinery Europe GmbH —Leixlip, County Kildare
- 12 hour shift
- Communication skills
Quick apply
Decomissioning Operative
Elwood Roberts —Dublin, County Dublin
- €30,000 a month
- Full-time
Quick apply
Service Technician
EBARA Precision Machinery Europe GmbH —Leixlip, County Kildare
- 12 hour shift
- Communication skills
Quick apply
Sr. Technical Program Manager, Network Monitoring and Remediation
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- AWS
- Project management
Field Operations Lead
Indra Sistemas S.A —Santry, County Dublin
- €34,134.19–€90,314.49 a year
- Weekend availability
- Hybrid work
- Maintenance
- Microsoft Office
- Analysis skills
- Employee assistance program
Quick apply

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IT Support Engineer - Level 2

PFH Technology Group -
Dublin, County Dublin

Quick apply

Job details

Permanent | Full-time

Benefits

Free parking

Qualifications

Microsoft Powerpoint
Microsoft Excel
Azure
Microsoft Outlook
Japanese
Windows
Analysis skills
SharePoint
Communication skills
Active Directory
Intune

Full job description

Job Title: L1 / L2 Service Desk Technician

Location: Dublin 1, free parking

Contract Type: Permanent

Hybrid: 4 days on site, WFH on Fridays.

Working hours: 35 hours per week

Overview

We are seeking a skilled and customer-focused L1/L2 Service Desk Technician to deliver first- and second-line ICT support within an ITIL-aligned environment. This role is ideal for a proactive problem-solver with strong Microsoft 365 expertise and a passion for delivering excellent user support.

Key Responsibilities

Provide first and second line IT support, ensuring high levels of first-time resolution
Log and track incidents via the PFH client ticketing system in line with ITIL processes
Troubleshoot, resolve, and escalate technical issues as required
Own and manage problem tickets, identifying root causes and implementing fixes
Respond to and manage security alerts and incidents
Work closely with internal teams and third-party vendors to resolve issues
Maintain and update knowledge base articles, SOPs, and runbooks
Manage IT hardware and software assets
Support continuous service improvement initiatives

Essential Requirements

ITIL Foundation Certification (v4 minimum)
Strong experience in ITIL-based Service Desk environments (Incident, Problem, Change Management)
Proven troubleshooting, triage, and escalation skills
Excellent communication skills with a customer-first approach
Ability to work effectively as part of a team environment

Technical Skills & Experience

Windows 11 deployment and support
Microsoft 365 (Outlook, Teams, OneDrive, SharePoint, Word, Excel, PowerPoint)
Entra ID / Active Directory
Intune Endpoint Management and patching (incl. Azure Update Manager)
Microsoft Defender (Vulnerability Management & XDR)
Microsoft Teams & Teams Rooms
Experience managing security incidents and alerts

Desirable Certifications

Microsoft Endpoint Administrator Associate (MD-102 / MD-100)
Microsoft Security, Compliance & Identity Fundamentals (SC-900)
(Candidates working towards certification will be considered; certification must be achieved by contract start date)

Cybersecurity Awareness

Strong knowledge of:
- Phishing and social engineering risks
- Identity & Access Management (IAM)
- Multi-Factor Authentication (MFA)
- Zero Trust principles

What We’re Looking For

Strong problem-solving and analytical skills
Excellent communication and interpersonal abilities
A proactive, solutions-driven mindset
Commitment to high-quality customer service

Apply Now

If you’re passionate about IT support and want to work in a dynamic, customer-focused environment, we’d love to hear from you.

PFH Technology, owned by Ricoh – a Japanese based global ICT company, is a premier provider of end-to-end ICT solutions and a managed services portfolio scaling from SMEs to large Enterprise organisations. We have unrivalled vendor relationships. We can procure, design, deploy and support all your ICT needs. Our ISO certified Custodian™ Cloud Services and Custodian™ Managed Services provide the technology and expertise to mitigate risk and reduce your costs immediately. We have a nationwide network of over 750 dedicated professionals, ready to meet your ICT needs, with offices in Dublin, Cork and Galway.

We are an equal opportunity employer and value diversity at PFH. We do not discriminate on the basis of age, disability, civil or family status, gender, gender identity or expression, sexual orientation, race, religion, or any other legally protected status.

We are committed to ensuring that individuals with disabilities or access needs are provided with reasonable accommodation during the recruitment process, to perform essential job functions, and to access the full benefits of employment. Please contact us if you require accommodation at any stage.

IND1

Quick apply

Refine Your Search

it hardware technician jobs in dublin, d

IT Support Engineer - Level 2

Rack Install

Data Center Facility Engineering Technician (Non-Shift), Data Center Engineering Operations

Data Center Operations Engineer - Dublin

Technical Support Representative (Maternity Cover)

Engineering Technician (Shifts) - Electrical, Data Cetner Engineering Operations

Data Center Technician (DCT) Manager

Data Center Facility Manager, Operation, IT and support Engineering

Network Cabling Quality Technician

Electronics Technician 3 - Dublin, Ireland

Field Service Technician Mechatronic Ireland & UK

Technician

Maintenance Technician

Electrical Capacity Install Technician , DCEO Capacity Install

EMEA Cabling Quality Mgr, Global Cabling Quality

Mechanical Technician

Decomissioning Operative

Service Technician

Sr. Technical Program Manager, Network Monitoring and Remediation

Field Operations Lead

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