Find Head of human Jobs in Dublin, D

Head of Support Delivery, gUP Operations
Google —Dublin, County Dublin
- €178,000–€183,000 a year
- Full-time
- Project management
- Bachelor's degree
- No degree
14d
Human Resources Generalist- 4.5 days per week
Davenham Switchgear Limited —DUBLIN 22, County Dublin
- €50,000–€55,000 a year
- Full-time
- Human resources
- In-person
- Manufacturing
- Employee assistance program
Quick apply
Global Head of People Experience
Citco —Dublin, County Dublin
- Full-time
- Oracle
- Contracts
- IT
9d
Head of HR - Europe
Citi —Dublin, County Dublin
- €230,000–€420,000 a year
- Full-time
- English
- Analysis skills
- Human resources
5d
Senior HR Business Partner - Maternity Cover
Sisk —Dublin, County Dublin
- Full-time
- Analysis skills
- Human resources
- Business
- Annual leave
Head of HR
Irish Cancer Society —DUBLIN 4, County Dublin
- Full-time
- Hybrid work
- Microsoft Office
- Human resources
- Leadership
- Annual leave
- Employee assistance program
Quick apply
14d
Head of Phenomics
Novartis —Dublin, County Dublin
- €102,200–€189,800 a year
- Full-time
- Hybrid work
- Doctoral degree
- Computer Science
- Master's degree
Business Unit Head of Commissioning
Mercury Engineering —Dublin, County Dublin
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Head of Skills
Novartis —Dublin, County Dublin
- €93,660–€173,940 a year
- Full-time
- Hybrid work
- Human resources
- AI
2d
Emergency Department Operations Lead
Beaumont Hospital —Dublin, County Dublin
- €61,219–€74,251 a year
- Overtime
- Management
- Analysis skills
- IT
11d
Senior Specialist Talent Acquisition (m/f/d)
Exyte GmbH —Leixlip, County Kildare
- Spanish
- Social media management
- Bachelor's degree
12d
Senior ER/HR Advisor
OCS Group —DUBLIN 9, County Dublin
- Monday to Friday
- Microsoft Office
- No degree
- Communication skills
- Annual leave
- Employee assistance program
Quick apply
Governance Assistant
TD Bank —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
- Annual leave
Patient Services Administrator
Bon Secours Health System Ireland —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Leaving certificate
- No degree
6d
Group Head of Talent Acquisition
Bon Secours Health System Ireland —Dublin, County Dublin
- Full-time
- Social media management
- Microsoft Office
- Analysis skills
2d
Global Head of Talent Acquisition
Mercury Engineering —Dublin, County Dublin
- Master's degree
- Bachelor's degree
- Business
AI Compliance Officer
Anthropic —Dublin, County Dublin
- €200,000–€255,000 a year
- Hybrid work
- Presentation skills
- Bachelor's degree
- AI
ADoN Bed Management
Beaumont Hospital —Dublin, County Dublin
- €72,843–€89,894 a year
- Full-time
- Management
- IT
- Leadership
5d
Patient Services Assistant
Bon Secours Health System Ireland —Dublin, County Dublin
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
5d
Senior Operations Manager
Aon Corporation —Dublin, County Dublin
- Full-time
- Analysis skills
- AI
- Leadership

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Head of Support Delivery, gUP Operations

Google -
Dublin, County Dublin

Apply Now

Job details

Full-time
€178,000–€183,000 a year
14 days ago

Qualifications

Vendor management
Quality management
Project management
Bachelor's degree
Leadership
Communication skills

Full job description

Minimum qualifications:

Bachelor's degree or equivalent practical experience.
13 years of experience managing operations and leading cross-regional teams.
Experience in vendor management processes, including managing global vendors, executing multi-year agreements, and managing extended workforce projects.

Preferred qualifications:

Experience in operations strategy and cost/quality management.
Expertise in program management and implementing strategic initiatives in fluid environments.
Exceptional communication, leadership, and collaboration skills with the ability to influence stakeholders at all levels.
Excellent investigative, structured problem-solving, and critical thinking skills with a global mindset.

About the job

The gTech Users & Products (gUP) Service Delivery team powers the vendor workforce behind much of this work. We work with dozens of vendor partners across the globe, and stakeholders throughout the company. We run a hugely diversified set of operations, from call centers to technical development, human judgment to translation vendors.

As a leader in Service Delivery, you will be responsible for the strategic direction and operational management of vendor performance across your capabilities and workflows. You will apply your project management expertise to evaluate vendor outcomes against established objectives, ensuring high-quality work products and consistent Service Level Agreement (SLA) compliance. By understanding the priorities of key stakeholders, you will align vendor output with their expectations to drive both user and stakeholder satisfaction

In gTech Users and Products (gUP), our mission is to advocate for Google’s users by creating helpful and trusted experiences across the product ecosystem. We achieve this by meeting partners and consumers where they are with support and help, representing their needs with our product partners and proposing fixes and features that elevate their engagement with Google's product ecosystem. Additionally we provide a range of product services that ensure our products are optimized for every user, no matter where they are in the world (e.g., localization, digitization, partner integration and more).Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

Ireland: €178000 - €183000 (EUR) + 25% bonus target + equity + benefits

Learn more about benefits at Google.

Responsibilities

Drive large-scale transformational initiatives and exceptional operations with vendor partners. Provide operational leadership by engaging and inspiring service provider teams to exceed expectations and deliver exceptional experiences.
Establish and lead programs to sustainably expand continuous improvement across operations. Identify opportunities to streamline and re-engineer processes to boost efficiency and quality, while operationalizing solutions alongside cross-functional stakeholders and vendor partners.
Partner with senior regional and product stakeholders to define, influence, and achieve shared objectives. Lead the development and refinement of service strategies and cross-team processes, ensuring all documentation and training materials remain current.
Foster a culture of healthy teamwork and collaboration to drive team velocity and success. Support team members' professional growth by understanding their motivations and ensuring work is allocated thoughtfully and equitably.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Apply Now

Refine Your Search

head of human jobs in dublin, d

Head of Support Delivery, gUP Operations

Human Resources Generalist- 4.5 days per week

Global Head of People Experience

Head of HR - Europe

Senior HR Business Partner - Maternity Cover

Head of HR

Head of Phenomics

Business Unit Head of Commissioning

Head of Skills

Emergency Department Operations Lead

Senior Specialist Talent Acquisition (m/f/d)

Senior ER/HR Advisor

Governance Assistant

Patient Services Administrator

Group Head of Talent Acquisition

Global Head of Talent Acquisition

AI Compliance Officer

ADoN Bed Management

Patient Services Assistant

Senior Operations Manager

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