Find Engineer foundation team Jobs in Dublin, D

IT Support Engineer - Level 2
PFH Technology Group —Dublin, County Dublin
- Full-time
- Remote
- Microsoft Powerpoint
- Microsoft Excel
- Azure
- Free parking
Quick apply
Installation Engineer
Applied Materials —Leixlip, County Kildare
- €36,000–€49,500 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- English
Software Developer
Clio —Dublin, County Dublin
- €72,300–€97,700 a year
- Full-time
- Java
- C++
- JavaScript
Site Reliability Engineer - Foundation Team
Global-e —Dublin, County Dublin
- Full-time
- DevOps
- AWS
- Budgeting
Quick apply
QA Automation Engineer Team Lead, Charles River Development , AVP
State Street —Dublin, County Dublin
- Full-time
- Azure
- Computer Science
- DevOps
Research Engineer Intern (Multimodal LLM)
Tether Operations Limited —Dublin, County Dublin
- Full-time
- Remote
- Doctoral degree
- Computer Science
- English
Field Service - Early Career Engineers
Applied Materials —Leixlip, County Kildare
- €36,000–€49,500 a year
- Weekend availability
- Master's degree
- Bachelor's degree
- Hand tools
Service Desk Engineer
CarTrawler —Dublin, County Dublin
- Hybrid work
- Software troubleshooting
- Salesforce
- Windows
- Annual leave
- Employee assistance program
Kernel / Hypervisor Engineer, Firecracker
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- Computer Science
- SQL
- AWS
Research Engineer: Machine Learning and Knowledge Representation for Biodata
Accenture —Dublin, County Dublin
- Full-time
- Computer Science
- English
- Research
WPM C4 IR Module Engineer
Intel —Leixlip, County Kildare
- €49,300–€92,600 a year
- Full-time
- Hybrid work
- Data analysis skills
- Master's degree
- SQL
- Annual leave
Staff Network Engineer
Cadence Design Systems —Dublin, County Dublin
- Full-time
- Computer Science
- System design
- Bachelor's degree
- Employee stock purchase plan
- Life insurance
Analytics Engineer
Jacobs —Dublin, County Dublin
- Hybrid work
- Azure
- SQL
- AWS
- Annual leave
Software Engineering Manager (SRE) - Apple Services Engineering, Dublin
Apple —Dublin, County Dublin
- System design
- AWS
- Leadership
QA Engineer
CarTrawler —Dublin, County Dublin
- Hybrid work
- Microsoft Excel
- Analysis skills
- Project management
- Annual leave
- Employee assistance program
Software Development Engineer, Amazon Optics
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- Computer Science
- Java
- AWS
Graduate Construction Project Managers - Ireland (2026 Starts)
AECOM —Dublin, County Dublin
- Full-time
- Hybrid work
- Master's degree
- Project management
- Bachelor's degree
Sr Machine Learning Engineer
paypal —Dublin, County Dublin
- Full-time
- Azure
- Computer Science
- Engineering
- Annual leave
Site Reliability Engineer - Multicloud Platform
Workday —Dublin, County Dublin
- €72,000–€108,000 a year
- Full-time
- Azure
- Computer Science
- AWS
Sr. Manufacturing Engineer - Process Quality, Hardware Engineering - Manufacturing
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- Master's degree
- AWS
- Project management

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IT Support Engineer - Level 2

PFH Technology Group -
Dublin, County Dublin

Quick apply

Job details

Permanent | Full-time

Benefits

Free parking

Qualifications

Microsoft Powerpoint
Microsoft Excel
Azure
Microsoft Outlook
Japanese
Windows
Analysis skills
SharePoint
Communication skills
Active Directory
Intune

Full job description

Job Title: L1 / L2 Service Desk Technician

Location: Dublin 1, free parking

Contract Type: Permanent

Hybrid: 4 days on site, WFH on Fridays.

Working hours: 35 hours per week

Overview

We are seeking a skilled and customer-focused L1/L2 Service Desk Technician to deliver first- and second-line ICT support within an ITIL-aligned environment. This role is ideal for a proactive problem-solver with strong Microsoft 365 expertise and a passion for delivering excellent user support.

Key Responsibilities

Provide first and second line IT support, ensuring high levels of first-time resolution
Log and track incidents via the PFH client ticketing system in line with ITIL processes
Troubleshoot, resolve, and escalate technical issues as required
Own and manage problem tickets, identifying root causes and implementing fixes
Respond to and manage security alerts and incidents
Work closely with internal teams and third-party vendors to resolve issues
Maintain and update knowledge base articles, SOPs, and runbooks
Manage IT hardware and software assets
Support continuous service improvement initiatives

Essential Requirements

ITIL Foundation Certification (v4 minimum)
Strong experience in ITIL-based Service Desk environments (Incident, Problem, Change Management)
Proven troubleshooting, triage, and escalation skills
Excellent communication skills with a customer-first approach
Ability to work effectively as part of a team environment

Technical Skills & Experience

Windows 11 deployment and support
Microsoft 365 (Outlook, Teams, OneDrive, SharePoint, Word, Excel, PowerPoint)
Entra ID / Active Directory
Intune Endpoint Management and patching (incl. Azure Update Manager)
Microsoft Defender (Vulnerability Management & XDR)
Microsoft Teams & Teams Rooms
Experience managing security incidents and alerts

Desirable Certifications

Microsoft Endpoint Administrator Associate (MD-102 / MD-100)
Microsoft Security, Compliance & Identity Fundamentals (SC-900)
(Candidates working towards certification will be considered; certification must be achieved by contract start date)

Cybersecurity Awareness

Strong knowledge of:
- Phishing and social engineering risks
- Identity & Access Management (IAM)
- Multi-Factor Authentication (MFA)
- Zero Trust principles

What We’re Looking For

Strong problem-solving and analytical skills
Excellent communication and interpersonal abilities
A proactive, solutions-driven mindset
Commitment to high-quality customer service

Apply Now

If you’re passionate about IT support and want to work in a dynamic, customer-focused environment, we’d love to hear from you.

PFH Technology, owned by Ricoh – a Japanese based global ICT company, is a premier provider of end-to-end ICT solutions and a managed services portfolio scaling from SMEs to large Enterprise organisations. We have unrivalled vendor relationships. We can procure, design, deploy and support all your ICT needs. Our ISO certified Custodian™ Cloud Services and Custodian™ Managed Services provide the technology and expertise to mitigate risk and reduce your costs immediately. We have a nationwide network of over 750 dedicated professionals, ready to meet your ICT needs, with offices in Dublin, Cork and Galway.

We are an equal opportunity employer and value diversity at PFH. We do not discriminate on the basis of age, disability, civil or family status, gender, gender identity or expression, sexual orientation, race, religion, or any other legally protected status.

We are committed to ensuring that individuals with disabilities or access needs are provided with reasonable accommodation during the recruitment process, to perform essential job functions, and to access the full benefits of employment. Please contact us if you require accommodation at any stage.

IND1

Quick apply

Refine Your Search

engineer foundation team jobs in dublin, d

IT Support Engineer - Level 2

Installation Engineer

Software Developer

Site Reliability Engineer - Foundation Team

QA Automation Engineer Team Lead, Charles River Development , AVP

Research Engineer Intern (Multimodal LLM)

Field Service - Early Career Engineers

Service Desk Engineer

Kernel / Hypervisor Engineer, Firecracker

Research Engineer: Machine Learning and Knowledge Representation for Biodata

WPM C4 IR Module Engineer

Staff Network Engineer

Analytics Engineer

Software Engineering Manager (SRE) - Apple Services Engineering, Dublin

QA Engineer

Software Development Engineer, Amazon Optics

Graduate Construction Project Managers - Ireland (2026 Starts)

Sr Machine Learning Engineer

Site Reliability Engineer - Multicloud Platform

Sr. Manufacturing Engineer - Process Quality, Hardware Engineering - Manufacturing

I want to receive the latest job alerts for engineer foundation team in dublin, d

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