Find Customer solutions advisor Jobs in Dublin, D

Specialist I, Investor Services AML FTC
SEI Investments —Dublin, County Dublin
- Full-time
- Hybrid work
- Customer service
- English
- Administrative experience
Trainee Financial Advisor
Irish Pensions & Finance —DUBLIN 15, County Dublin
- €32,000–€70,000 a year
- Full-time
- Hybrid work
- Sales
- Wellness program
- Work from home
Quick apply
14d
Admissions Advisor
Euronext —Dublin, County Dublin
- Full-time
- English
- Finance
- Analysis skills
Customer Growth Associate, Early Careers, Google Customer Solutions (Dutch Market)
Google —Dublin, County Dublin
- €60,000–€61,500 a year
- Full-time
- Sales
- Marketing
- Customer service
Senior Customer Service Executive
McSport —DUBLIN 22, County Dublin
- €40,000 a year
- Full-time
- Customer service
- ERP systems
- English
- Employee discount
Quick apply
Junior Sales Associate
Irish Pensions & Finance —DUBLIN 15, County Dublin
- €32,000–€70,000 a year
- Full-time
- Hybrid work
- Sales
- Customer service
- English
- Wellness program
- Annual leave
Quick apply
14d
Asset & Wealth Management, Business Controls, Analyst/Associate, Dublin
Goldman Sachs —Dublin, County Dublin
- Full-time
- Finance
- Organisational skills
- In-person
- Employee assistance program
6d
Account Strategist, MMS, Google Customer Solutions (French, English)
Google —Dublin, County Dublin
- €76,000–€78,000 a year
- Full-time
- Sales
- English
- Business development
Customer Account Specialist, Customer Operations
Analog Devices —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Microsoft Office
- Presentation skills
Digital Sales Specialist - AI Business Solutions - AI workforce - Portuguese speaking
Microsoft —Dublin, County Dublin
- €44,000–€57,200 a year
- Full-time
- Remote
- Azure
- Sales
- Marketing
- Work from home
Account Strategist, SBS Engage, GCS (English, Dutch)
Google —Dublin, County Dublin
- €76,000–€78,000 a year
- Full-time
- Sales
- English
- Bachelor's degree
Account Strategist, SBS Engage, Google Customer Solutions (French)
Google —Dublin, County Dublin
- €76,000–€78,000 a year
- Full-time
- Sales
- English
- Business development
Account Strategist, SMB Sales, GCS, CEE (English, Romanian)
Google —Dublin, County Dublin
- €76,000–€78,000 a year
- Full-time
- Sales
- English
- Business development
Customer Support Specialist (Spanish Speaking)
Clio —Dublin, County Dublin
- €38,200–€51,800 a year
- Full-time
- CRM software
- Spanish
- Google Suite
Customer Account Specalist
Analog Devices —Dublin, County Dublin
- Day shift
- Microsoft Excel
- Microsoft Office
- Presentation skills
Territory Inside Sales Representative (EMEA & DACH) - Mailchimp
MarketStar —Dublin, County Dublin
- €47,000–€57,000 a year
- Full-time
- Sales
- English
- Presentation skills
- Employee assistance program
Account Strategist, Mid-Market Sales, Google Customer Solutions (German Market)
Google —Dublin, County Dublin
- €76,000–€78,000 a year
- Full-time
- Sales
- English
- Business development
Senior Onboarding Specialist-Slack
Salesforce —Dublin, County Dublin
- Full-time
- Salesforce
- Java
- SQL
Digital Sales Specialist - AI Business Solutions - AI workforce - Danish speaking
Microsoft —Dublin, County Dublin
- €44,000–€57,200 a year
- Full-time
- Remote
- Azure
- Sales
- Marketing
- Work from home
Supervisor, Investor Services
SEI Investments —Dublin, County Dublin
- Full-time
- Hybrid work
- Customer service
- English
- Finance
- Annual leave

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Specialist I, Investor Services AML FTC

SEI Investments -
Dublin, County Dublin

Apply Now

Job details

Full-time

Benefits

On-site gym

Qualifications

Customer service
English
Administrative experience
Supervising experience
Business
Communication skills

Full job description

SEI Investments is a leading global provider of asset management and investment technology solutions. The company’s innovative solutions help corporations, financial institutions, financial advisors, and affluent families create and manage wealth. SEI is a people focused organization which encourages and recognizes employee development as being a critical component in the provision of excellent client service. An open, collaborative and detail oriented environment underpins this business objective.

Whilst the parent company has its principal offices in the United States, the SEI Group comprises operating subsidiaries in the EU, UK, Cayman Islands and Canada. The SEI Group’s operations in Ireland are carried out through three entities based in Dublin that conduct the Group’s business of managing proprietary UCITS and AIF funds, as well as providing administration and depositary services to funds established by third party investment managers.

Position Description:

The Anti Money Laundering (“AML”) team supports business units and compliance professionals across the company and is responsible for establishing, maintaining and developing a framework that ensures that the division operates to the highest standards of regulatory compliance and governance.

What you’ll do:

Review of documentation linked to new account opening and account maintenance specific to established AML requirements
Perform research to understand investor type, company structures, etc. Investigate and solve potential issues
Screen investor, clients and related parties, resolve hits and escalate according to procedures
Peer review, approve and provide sign-off on the status of AML for investor and client accounts
Maintain a good working relationship with external clients as well as with internal relationship managers and other business units within SEI
Perform quality control checks and approval on client correspondence
Share AML expertise with clients and colleagues, and act as a reference point
Consult with GFSL Anti-Money Laundering Officer and SEIL Anti-Money Laundering Officer to ensure its satisfaction with regulatory obligations
Track and report outstanding AML documentation and ensure the accurate and timely delivery to clients
Identification and escalation of high risk items to AML Manager within required deadlines where necessary
Review audit samples and liaise with auditors and Risk Management
Awareness of broader departmental deliverables (e.g. Investor Services) and ensuring that team prioritise deliverables accordingly
Participate in any AML Audits (internal or external)
Participate in client calls as needed
Assist with training and developing new staff

What you bring to the table:

In-depth knowledge of Anti-Money Laundering requirements with at least 3 years working in a Fund Administrator
2+ years’ experience in a supervisory /approver role
Experience of local (and ideally Luxembourg) compliance and regulations within the Financial Services Industry
Very strong risk awareness (preferably EU legislation driving AML regulations)
Fluency in English Language (both verbal and written) essential
Fluency in foreign language advantageous (both written and verbal)
Third level qualification, preferably in Finance, Business or Law desirable
Experience in the use of an AML platform would be advantageous.

Attributes we value:

Excellent interpersonal and customer service skills
Strong organizational and administrative skills
Self-starter with the ability to independently manage multiple projects and deadlines
Ability to multi-task, prioritize work and manage time to maximize efficiency and to meet strict deadlines
Individual who takes initiative and ownership of assigned responsibilities
Positive ‘can do’ attitude with excellent problem solving skills
Detail-oriented
Team player
Flexible / Adaptable
Strong oral and written communication skills

Benefits you can expect:

Healthcare for yourself, your spouse and any dependents up to the age of 18 years. Pension Scheme. On-site Gym with Fitness Classes and 1:1 PT Sessions.

We are focused on ensuring a healthy work-life balance and offer a hybrid working model and flexible working hours.

SEI is an Equal Opportunity Employer and so much more…

We recognize that our people are our most valuable asset and are (literally) invested in your success; we know that a healthy, happy and motivated workforce is key to our continued growth. We are focused on ensuring a healthy work-life balance and offer our employees benefits which include private medical care for you and your family, educational assistance scheme and actively encourage work life balance.

AI Acceptable Use in the application and interview process:

SEI acknowledges the growing integration of artificial intelligence (AI) tools into individuals’ personal and professional lives. If you intend to incorporate the use of any AI tools at any stage of the application and/or interview process, please ensure you have reviewed and adhere to our AI use guidelines .

Apply Now

Refine Your Search

customer solutions advisor jobs in dublin, d

Specialist I, Investor Services AML FTC

Trainee Financial Advisor

Admissions Advisor

Customer Growth Associate, Early Careers, Google Customer Solutions (Dutch Market)

Senior Customer Service Executive

Junior Sales Associate

Asset & Wealth Management, Business Controls, Analyst/Associate, Dublin

Account Strategist, MMS, Google Customer Solutions (French, English)

Customer Account Specialist, Customer Operations

Digital Sales Specialist - AI Business Solutions - AI workforce - Portuguese speaking

Account Strategist, SBS Engage, GCS (English, Dutch)

Account Strategist, SBS Engage, Google Customer Solutions (French)

Account Strategist, SMB Sales, GCS, CEE (English, Romanian)

Customer Support Specialist (Spanish Speaking)

Customer Account Specalist

Territory Inside Sales Representative (EMEA & DACH) - Mailchimp

Account Strategist, Mid-Market Sales, Google Customer Solutions (German Market)

Senior Onboarding Specialist-Slack

Digital Sales Specialist - AI Business Solutions - AI workforce - Danish speaking

Supervisor, Investor Services

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