Find Crm specialist Jobs in Dublin, D

CRM & Loyalty Specialist
CarTrawler —Dublin, County Dublin
- Hybrid work
- Marketing
- English
- Analysis skills
Senior CRM Specialist
Grandstand —Dublin, County Dublin
- Remote
- No degree
- Organisational skills
- AI
- Gym membership
Quick apply
Service Center Co-ordinator
Fonua Ltd —Dublin, County Dublin
- Free parking
Quick apply
2d
CRM & Customer Insights
Elwood Roberts —Dublin, County Dublin
- €31,000–€47,000 a month
- Weekend availability
- Hybrid work
- Annual leave
Quick apply
Junior Project Manager
Yellowcom —Dublin, County Dublin
- €30,000–€40,000 a year
- Full-time
- No degree
- Communication skills
- Time management
- Employee discount
Quick apply
10d
IT Operation Specialist
Elwood Roberts —Dublin, County Dublin
- €35,000–€40,000 a month
- Full-time
- Spanish
- Microsoft Excel
- Management
Quick apply
ES Operations & Program Specialist EMEA
Salesforce —Dublin, County Dublin
- Full-time
- Salesforce
- Analysis skills
- Bachelor's degree
2d
In-House Training Specialist
Field Management Ireland —DUBLIN 14, County Dublin
- €45,000–€52,000 a year
- Full-time
- Sales
- Customer service
- No degree
Quick apply
Renewals Specialist/ ServiceNow
Exclusive Networks —DUBLIN 24, County Dublin
- Full-time
- Hybrid work
- Sales
- English
- Organisational skills
Service Center Co-ordinator
Fónua —Dublin, County Dublin
- Free parking
2d
Customer Care Specialist – Digital Payments
ACE Money Transfer —Dublin, County Dublin
- Full-time
- Spanish
- Customer service
- English
Quick apply
4d
Customer Dev & In-Field Tech Specialist
Colgate-Palmolive —Dublin, County Dublin
- €85,000–€94,000 a year
- Hybrid work
- Computer Science
- Salesforce
- ERP systems
- Annual leave
Specialist, Premium Support (French/English)
Airbnb —Dublin, County Dublin
- €45,000 a year
- Weekend availability
- Remote
- Hospitality
- Google Suite
- Management
Quick apply
Marketing Manager - Telecoms and Cybersecurity
Enea —Dublin, County Dublin
- €45,000–€60,000 a year
- Hybrid work
- Management
- Sales
- Marketing
Inside Sales Specialist/ ServiceNow
Exclusive Networks —DUBLIN 24, County Dublin
- Full-time
- Hybrid work
- Oracle
- Sales
- Customer service
Rental Agent
Indie Campers —Dublin, County Dublin
- Weekend availability
- Hospitality
- Sales
- Customer service
Quick apply
Customer Relations Manager
Cisco Systems —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- English
4d
Communications Specialist - Social, Healthcare & Public Entities
McKinsey & Company —Dublin, County Dublin
- Microsoft Powerpoint
- Microsoft Word
- English
Senior Onboarding Specialist-Slack
Salesforce —Dublin, County Dublin
- Full-time
- Salesforce
- Mentoring
- AI
Client Services Specialist, French and or German speaker
Autodesk —Dublin, County Dublin
- Overtime
- Spanish
- Sales
- Customer service

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CRM & Loyalty Specialist

CarTrawler -
Dublin, County Dublin

Apply Now

Job details

Permanent

Qualifications

Salesforce Marketing Cloud
Marketing
English
E-commerce
Analysis skills
Bachelor's degree
Digital marketing
Continuous improvement
Digital Marketing
Business
Marketing

Full job description

Tech that takes you places

We’re CarTrawler, the global travel tech company behind seamless connections between people, places and possibilities. From powering car rental to creating smarter ways to move, we make travel smoother for millions worldwide. Our culture is built on curiosity, collaboration and craic where every idea counts and every journey matters. Ready to make an impact? Let’s go places together.

As part of this role you will be responsible for delivering high-impact CRM and loyalty campaigns for strategic partner accounts or brands within a Trading Squad, driving customer engagement, loyalty and commercial outcomes. You will ensure campaign excellence and execution at scale, using data-driven insights, testing and marketing best practices to improve customer engagement, retention, loyalty and commercial outcomes.

What you’ll do as a CRM Specialist

Campaign Execution & Delivery

Act as the CRM & Loyalty SME within the Trading Squad, supporting partner commercial and customer objectives.
Own end-to-end delivery of CRM and loyalty campaigns across email, lifecycle and loyalty communications.
Execute campaigns using CRM platforms (e.g. Salesforce Marketing Cloud), CMS, widgets and partner marketing tools.
Ensure campaign quality and consistency across audience selection, customer journeys, landing pages, compliance and partner requirements.
Collaborate with Trading Squad Leads, Partner Managers and commercial stakeholders to deliver campaigns on time.

CRM & Loyalty Data & Insights

Identify opportunities to grow partner revenue through CRM optimisation, segmentation, lifecycle marketing and personalisation.
Analyse campaign performance and loyalty data to optimise future activity.
Turn campaign insights into commercially focused recommendations.
Define, monitor and report on CRM & loyalty KPIs including engagement, retention, conversion and revenue.
Deliver regular performance reporting to internal squads and partners.

Quality Assurance & Continuous Improvement

Conduct quality assurance across CRM and loyalty campaigns to ensure an excellent customer experience.
Act as the key liaison between partners and internal teams to align CRM, loyalty and commercial objectives.
Identify opportunities to improve campaign execution, processes and operational efficiency.
Champion CRM and loyalty best practice across lifecycle marketing and partner engagement.

CRM & Loyalty Testing & Innovation

Support CRM and loyalty initiatives that improve engagement, retention and commercial performance.
Plan, execute and analyse A/B and multivariate testing programmes.
Identify opportunities to enhance loyalty propositions, automation and lifecycle journeys.
Collaborate with Revenue Enablement, BI, Marketing Technology and Commercial teams to scale successful initiatives.

Stakeholder Collaboration & Communication

Build strong relationships with airline and travel partners as the CRM & Loyalty expert.
Understand partner loyalty programmes, customer strategies and commercial priorities.
Translate partner requirements into clear briefs for CRM, Campaign, Merchandising and Design teams.
Advise internal teams and partners on CRM, lifecycle marketing and loyalty best practices.
Partner with CRM, Loyalty, Revenue Enablement and Commercial teams to identify new opportunities.
Share industry trends, loyalty insights and CRM best practices across the business.

Continuous Improvement & Knowledge Sharing

Improve CRM processes and partner integrations to enhance campaign delivery.
Identify and implement new CRM and loyalty capabilities that create partner value.
Share knowledge and best practices across the CRM team.
Mentor and support colleagues where appropriate.

What you'll bring to the team

Qualifications

Bachelor's degree in Marketing, Business, Digital Marketing, Commerce, Customer Experience or a related discipline, or equivalent professional experience.
Salesforce Marketing Cloud certifications are an advantage.
CRM, Loyalty Marketing or Digital Marketing certifications (e.g. CIM, Digital Marketing Institute) are desirable.
Fluent English.

Experience

3+ years' experience in CRM, Loyalty Marketing, Customer Lifecycle Marketing, Digital Marketing, E-commerce or Travel.
Proven experience delivering CRM and loyalty campaigns across email, lifecycle marketing and marketing automation platforms.
Hands-on experience using Salesforce Marketing Cloud and CMS platforms to execute, optimise and measure campaigns.
Strong track record of improving campaign performance through segmentation, personalisation, testing and data-driven optimisation.
Experience delivering against CRM, loyalty and commercial KPIs, including engagement, conversion, retention, ROI and incremental revenue.
Experience collaborating with cross-functional teams and stakeholders in a fast-paced commercial environment.
Strong analytical skills with experience in performance reporting, KPI tracking and translating insights into commercial recommendations

Go on, give it a go!

We know that looking for a new job can feel a bit daunting but don’t let a touch of imposter syndrome hold you back. Even if you don’t tick every box, we’d still love to hear from you! Apply today to stay connected.

At CarTrawler, we’re proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for everyone. No matter your background, identity, or life experience, if you’re passionate about what you do, you’ll be welcomed here.

Hybrid Working & Eligibility: Our hybrid working policy requires employees to work onsite at our CarTrawler Dublin office a minimum of 2 days per week.

Applicants must have an existing right to work in Ireland without the requirement for employment permit sponsorship to be considered for this role.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Apply Now

Refine Your Search

crm specialist jobs in dublin, d

CRM & Loyalty Specialist

Senior CRM Specialist

Service Center Co-ordinator

CRM & Customer Insights

Junior Project Manager

IT Operation Specialist

ES Operations & Program Specialist EMEA

In-House Training Specialist

Renewals Specialist/ ServiceNow

Service Center Co-ordinator

Customer Care Specialist – Digital Payments

Customer Dev & In-Field Tech Specialist

Specialist, Premium Support (French/English)

Marketing Manager - Telecoms and Cybersecurity

Inside Sales Specialist/ ServiceNow

Rental Agent

Customer Relations Manager

Communications Specialist - Social, Healthcare & Public Entities

Senior Onboarding Specialist-Slack

Client Services Specialist, French and or German speaker

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What you’ll do as a CRM Specialist

Campaign Execution & Delivery

CRM & Loyalty Data & Insights

Quality Assurance & Continuous Improvement

CRM & Loyalty Testing & Innovation

Stakeholder Collaboration & Communication

Continuous Improvement & Knowledge Sharing

What you'll bring to the team

Qualifications

Experience

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