Find Technical support manager Jobs in County Cork

German Speaking Principal Technical Support Engineer – Elastic Cloud Storage
Dell Technologies —Cork, County Cork
- Full-time
- English
- Analysis skills
- No degree
Infrastructure & Cloud Operations Manager
AXA —Little Island, County Cork
- Hybrid work
- Azure
- DevOps
- AWS
Technical Director/Manager
Sweco —Cork, County Cork
- Full-time
- Hybrid work
- Recruiting
- Leadership
- Communication skills
- Employee assistance program
- Employee discount
Technical Director/Manager
Sweco UK —Cork, County Cork
- Hybrid work
- Recruiting
- Leadership
- Communication skills
- Employee assistance program
- Employee discount
QA Systems & Compliance Technical Manager
PSC Biotech —Cork, County Cork
- Bachelor's degree
- No degree
- Leadership
Manufacturing Engineering Manager, R&D
Apple —Cork, County Cork
- CAD
- Engineering
- Master's degree
IT Support Specialist
Cyara —Skibbereen, County Cork
- Hybrid work
- Software troubleshooting
- Customer service
- Windows
Quick apply
Manager, Reliability Testing & Quality Assurance for R&D
Apple —Cork, County Cork
- Engineering
- Master's degree
- Analysis skills
Field Services lead/Manager
LTM —Ringaskiddy, County Cork
- English
- Analysis skills
- Continuous improvement
Quick apply
Manager - Facilities Management
WTW —Cork, County Cork
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
- Annual leave
Senior Full Stack Engineer, Employee Experience Engineering
Apple —Cork, County Cork
- Computer Science
- Master's degree
- AWS
12d
EU Pay Transparency Project Manager (12 Month FTC)
Alter Domus —Cork, County Cork
- Microsoft Powerpoint
- Microsoft Excel
- Master's degree
- Employee assistance program
Sr. IT Architect Supply Chain Planning
McKesson —Cork, County Cork
- €72,000–€120,000 a year
- Engineering
- System design
- Bachelor's degree
- Wellness program
- Employee stock purchase plan
Site Manager
Greenvolt —Barryscourt, County Cork
- €65,000–€75,000 a year
- Full-time
- Bachelor's degree
- Team management
- Construction experience
Quick apply
13d
Senior Program Manager
Tricentis —Cork, County Cork
- Full-time
- Microsoft Office
- Project management
- Bachelor's degree
IT Support Engineer - Helpdesk
PFH Technology Group —Little Island, County Cork
- Full-time
- IT
Quick apply
Assistant Inspector - Lismore District Youghal
Inland Fisheries Ireland —Youghal, County Cork
- Weekend availability
- Supervising experience
- Project management
- No degree
Associate Director Development Engineering (Civil)
AECOM —Cork, County Cork
- Full-time
- Hybrid work
- Leadership
Systems Support Engineer, EMEA (Weekend Shift)
Keeper Security, Inc. —County Cork
- Weekend availability
- Hybrid work
- Windows
- Bachelor's degree
- No degree
- Sick pay
3d
IT Manager
Citco —Cork, County Cork
- Full-time
- Doctoral degree
- Computer Science
- Master's degree

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German Speaking Principal Technical Support Engineer – Elastic Cloud Storage

Dell Technologies -
Cork, County Cork

Apply Now

Job details

Full-time

Qualifications

NFS
English
Technical support
OpenStack
Analysis skills
Scripting
IP networking
S3
VMWare
Linux
Swift
Leadership
Communication skills
Python
German
Hadoop

Full job description

German- Speaking Principal Technical Support Engineer – Elastic Cloud Storage

At Dell Technologies, world-class service doesn’t end when our customer purchases our innovative products. Our Technical Support team is there for them whenever they need help – no matter how complex the challenge, we rise to it. We answer questions about the installation, operation, configuration, customization and use of Dell Technologies products. For critical matters, we use our systems to provide remote diagnostic technical support. If there’s an issue with a customer’s product, we will analyze it, identify the cause, recommend a solution and document the problem.

Join us as a German-Speaking Principal Technical Support Engineer on our ECS team in Ireland to do the best work of your career and make a profound social impact.

What you’ll achieve

As a Senior Technical Support Engineer, you will be truly rewarded working with some very high profile and strategic customers and partners globally. Join Dell Technologies and you will work in a dynamic environment with other motivated, talented individuals who inspire greatness in their teammates.

Our unique position as a technology leader ensures that you’ll always be challenged in your work and supported in reaching your most ambitious goals. The Senior Engineer position is to provide support for Dell Technologies, ECS Division. Customers represent a broad range of Enterprise, Government and Vertical markets. Support cases are opened through multiple channels and support is provided through multiple means including phone, email and online channels. The successful candidate will have excellent customer relations, communication, problem identification and troubleshooting skills. The candidate will have a strong technical background in multiple technical areas detailed below.

You will:

Applies advanced technical expertise using standard operating and diagnostic protocols to resolve standard to highly complex system level issues. Identifies, documents and escalates customer issues to engineering teams as appropriate.
Effectively communicates procedural and technical issues to internal and external customers in a fast paced and customer critical environment. Maintains a "closed-loop" communication style assuring all appropriate individuals are notified of ongoing issues and problem resolution status. Responsible for sharing all acquired knowledge concerning problem resolution. Contributes to centralized problem identification and resolution database may provide senior or expert level tasks similar to Engineering for assigned products or skills.
Uses judgment, creativity and sound technical knowledge to obtain and recommend solutions. Identifies, documents and reports design, reliability and maintenance issues. Gains support and commitment from others and mobilizes people to take action. Understands and leverages DellEMC's technical communication structure. Sphere of influence extends well outside of the department.
Leads efforts in facilitating problem recreation and failure analysis of systems level issues. Recommends and utilizes a wide variety of test equipment, diagnostic tools and techniques used in problem resolution. May provide documentation and direct feedback to Field Technical Specialists, Account Managers, Sales and other DellEMC Technical Support co-workers as appropriate.
Monitors and tracks all service calls, provides call status updates at regular intervals and communicates status to customers using Call Tracking Databases. Makes a recommendation to higher level technical support engineers or management for improving processes, standards and strategies. Regularly submits content to the knowledge database

Take the first step towards your dream career

Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

At least 5 year’s previous experience in a Technical Support Role (2nd or 3rd level support) is a requirement for this position
Strong linux skills are required for this position. Strong Fibre Channel and IP networking skills as well as detailed knowledge of VMWare, NFS, CIFS, HDFS,S3 Openstack swift and python scripting skills are an advantage.
Fluency in German and English with excellent communication
Ability to work in a team environment. Strong Interpersonal and leadership skills. Provide technical lead to more juniors members of group in formulating new processes and best practices for ways of working
Clear, professional communication skills with analytical ability.

Who We Are

We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.

Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.

Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy.

Visit our Culture Code page to learn more about how we work and lead.

Apply Now

Refine Your Search

technical support manager jobs in county cork

German Speaking Principal Technical Support Engineer – Elastic Cloud Storage

Infrastructure & Cloud Operations Manager

Technical Director/Manager

Technical Director/Manager

QA Systems & Compliance Technical Manager

Manufacturing Engineering Manager, R&D

IT Support Specialist

Manager, Reliability Testing & Quality Assurance for R&D

Field Services lead/Manager

Manager - Facilities Management

Senior Full Stack Engineer, Employee Experience Engineering

EU Pay Transparency Project Manager (12 Month FTC)

Sr. IT Architect Supply Chain Planning

Site Manager

Senior Program Manager

IT Support Engineer - Helpdesk

Assistant Inspector - Lismore District Youghal

Associate Director Development Engineering (Civil)

Systems Support Engineer, EMEA (Weekend Shift)

IT Manager

I want to receive the latest job alerts for technical support manager in county cork

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