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Service Advisor – Carlow
Michael Lyng Motors —Carlow, County Carlow
- Full-time
- Customer service
- No degree
- In-person

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Service Advisor – Carlow
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Service Advisor – Carlow

Michael Lyng Motors
Carlow, County Carlow

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Job details

Permanent | Full-time

Qualifications

Customer service
Communication skills

Full job description

Michael Lyng Motors are one of the South East leading dealerships. We are the main Hyundai Dealers for Carlow and Kilkenny and the main Ford Dealer for Kilkenny. As such we have a significant Aftersales and Parts business for both franchises.

Coming out of our Michael Lyng Motors Training Academy our technicians are all trained to the highest levels, including Master level, offering the very best in Customer care.

An automotive career is hugely rewarding in terms of job satisfaction, pay, and benefits. It offers you the chance to work alongside people who are achieving the highest level in terms of professionalism.

If you’re interested in working in the motor industry and would like to pursue a career in a progressive franchised dealership that can provide you with the training and knowledge for you to personally develop, then look no further than Michael Lyng Motors.

Excellence in our Customer Service is at the core of all our activities.
Michael Lyng Motors were awarded the Ford Chairman’s Award multiple times and we also are past winners of the Carlow and Kilkenny Chamber of Commerce ‘Business of the Year’ awards.

If you want to join our winning team, look no further, get your CV in.

Service Advisor – Carlow

Michael Lyng Motors | Hyundai Carlow

At Michael Lyng Motors Hyundai Carlow, we are proud to deliver an exceptional customer experience at every stage of the journey. We are committed to maintaining the highest standards in service, professionalism, and innovation.

We are now looking for an experienced Service Advisor to join our team in Carlow.

The Role

As a Service Advisor, you will be a key link between our customers and workshop team, ensuring a smooth, professional, and efficient service experience.

Key Responsibilities

Act as the main point of contact for customers throughout their service journey
Manage bookings, and efficiently schedule service and repairs
Clearly communicate customer requirements to technicians
Provide advice on vehicle care and respond to customer queries
Prepare invoices and process payments accurately
Support Customer Satisfaction Index (CSI) reporting
Work closely with the service and workshop teams to maintain high standards

What We’re Looking For

Previous experience as a Service Advisor within the motor industry is an advantage but not required
Strong customer service and communication skills
Professional, organised, and detail-oriented approach
Ability to manage workload and prioritise effectively
Comfortable using IT systems, including Microsoft Office
A team player with a positive attitude
Full, clean driving licence

What We Offer

Competitive salary package, based on experience
Ongoing training and development
Supportive and professional working environment
Opportunity to be part of an award-winning team

If you take pride in delivering excellent customer service and want to progress your career within a leading dealership, we would like to hear from you.

Job Type: Full-time, Permanent Location: Carlow (on-site)

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Service Advisor – Carlow

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