Find Operations office it / is Jobs in Ballymount, D

IT Helpdesk Support
Perigord Life Science Solutions —Dublin, County Dublin
- €35,000–€45,000 a year
- Full-time
- Hybrid work
- Computer Science
- Windows
- Analysis skills
- Employee assistance program
- Sick pay
Quick apply
Senior IT Specialist
Clio —Dublin, County Dublin
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- Full-time
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- Windows
- Communication skills
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Nexus Jobs Limited —Dublin, County Dublin
- €70,000–€85,000 a year
- Hybrid work
- Computer Science
- Finance
- SQL
9d
Support Desk Engineer
Ding —Dublin, County Dublin
- €30,000–€40,000 a year
- Full-time
- Hybrid work
- Azure
- Windows
- SharePoint
Software Developer
Clio —Dublin, County Dublin
- €72,300–€97,700 a year
- Full-time
- Java
- C++
- JavaScript
Junior Reporting Analyst
Prime Street —DUBLIN 8, County Dublin
- €35,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- ERP systems
Quick apply
8d
IT Infrastructure & Systems Internal Auditor
Sumup —Dublin, County Dublin
- English
- AWS
- Analysis skills
- Annual leave
- Gym membership
Data Analytics Specialist
Canada Life Group Services —Dublin, County Dublin
- Full-time
- Hybrid work
- SQL
- AI
- Communication skills
7d
Data Center Operations Engineer - Dublin
TikTok —Dublin, County Dublin
- On call
- Computer Science
- No degree
- Scripting
Associate Systems Administrator
CarGurus —Dublin, County Dublin
- €38,000–€48,000 a year
- On call
- Communication skills
Administrative Assistant 1 (contract)
Microsoft EMEA —DUBLIN 22, County Dublin
- €16 an hour
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Operations Office - IT / IS
Allianz —Blackrock, County Dublin
- Full-time
- Computer Science
- English
- Analysis skills
AI Analysis & Performance Analyst
TikTok —Dublin, County Dublin
- Master's degree
- SQL
- AI
11d
Technical Support Engineer
Kota —Dublin, County Dublin
- Full-time
- Remote
- SQL
- AWS
- No degree
- Annual leave
Learning Media Developer, Data Center Learning
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- AWS
- Bachelor's degree
- JavaScript
13d
Technician, re:Cycle Reverse Logistics, re:Cycle Reverse Logistics
Re:Cycle Reverse Logistics Ireland Limited —Dublin, County Dublin
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Developer Relations AI (100% remote)
Tether Operations Limited —Dublin, County Dublin
- Full-time
- Remote
- Computer Science
- Social media management
- English
Data Center Facility Engineering Technician (Non-Shift), Data Center Engineering Operations
Amazon Data Services Ireland Limited - A65 —Dublin, County Dublin
- Full-time
- Engineering
- Microsoft Office
- AWS
Fullstack Developer - Python
Citco —Dublin, County Dublin
- Full-time
- Computer Science
- Master's degree
- AWS
Site Reliability Engineer Graduate (Data-Infrastructure-SRE) - 2026 Start (BS/MS)
TikTok —Dublin, County Dublin
- Computer Science
- System design
- Java
7d

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IT Helpdesk Support

Perigord Life Science Solutions
Dublin, County Dublin

Quick apply

Job details

Permanent | Full-time
€35,000–€45,000 a year

Benefits

Bike to work scheme
Company events
Employee assistance program
Sick pay
On-site parking

Qualifications

Microsoft Windows Server
FTP
Computer Science
IIS
iOS
Windows
DHCP
Analysis skills
IT support
DNS
Mac OS
TCP/IP
Communication skills
Active Directory
CompTIA A+
Intune
Help desk
Information Technology
VPN

Full job description

About us:

Perigord is a global organisation and leader in the field of integrated Artwork Management System, Artwork Creation and Production Services to the Life Science industry. With an ever-expanding team of over 500 subject matter experts, we support 15 of the top 20 pharmaceutical companies and over 150 Life Science companies to create, manage and distribute their labelling and packaging assets around the globe.

Patient safety is at the heart of everything we do. We have a passion for innovation, are focused on creative problem solving and have a dedicated product development roadmap. Through all of this, our business has grown exponentially. We are set to expand significantly into the future.

Now partnering with Tech Mahindra and sharing a single ambition, we intend to digitally transform the world of labelling and packaging artwork. We aspire to be the leading provider of Life Science and Commercial Labelling, Artwork Production, Artwork Management and Software Solutions to the world's leading brands. Perigord is an equal opportunities employer.

We now have an exciting opportunity for an IT Helpdesk Support to join our growing organisation.

The Role:

The IT Helpdesk Support will report to the Global Head of IT and work alongside a dedicated Global IT team.

Your Responsibilities:

Provide top-level IT support (Levels 1 and 2) in a timely and effective manner
Diagnose and resolve hardware and software problems, including desktops, laptops, Apple Macs, printers, and mobile devices
Troubleshoot and resolve issues related to operating systems, software applications, email, and network connectivity
Manage a queue of support requests and tracking requests using a ticketing system
Manage the deployment, maintenance, upgrade, and support of all IT systems, including PCs, Macs, servers, operating systems, hardware, software, and peripherals
Perform daily system monitoring, verifying the integrity and availability of all hardware, systems and key processes, reviewing system and application logs
Develop and implement IT policies and procedures according to best practices
Configure and manage MicroSoft365, Active Directory, DHCP, DNS, GPOs, IIS, FTP
Install, configure and maintain virtualized servers using Microsoft Hyper-V
Perform regular patch management and system updates
Adhere to security policies and corporate best practices, working closely with senior team members to develop new skills and escalating issues when required
Assist in IT projects as required
Educate users on system operations and self-help techniques to minimize recurring issues
Identify and recommend process improvements to enhance the efficiency and effectiveness of the IT helpdesk support function

Preferred Qualifications, Training and Experience:

Third-level qualification in computer science, information technology or relevant degree
Recent experience in a similar role
Strong Windows Desktop and Apple Mac troubleshooting skills
Strong knowledge of Windows 10/11, macOS, and Windows Server administration
Good analytical skills (identify the root cause and provide fixes, in-depth analysis of issues with recommendations for resolution)
Take ownership of and be proactive when dealing with IT issues
Ability to prioritise issues and manage time effectively, taking accountability for resolving issues
Excellent interpersonal skills and being an effective communicator, able to interact with people at all levels, both within and outside the business
Ability to suggest alternative solutions, innovate and use past experience, to streamline operations
Fluency with network protocols (TCP/IP, DNS, HTTP(S), SMTP, DHCP, VPN and WiFi etc.)
Experience supporting mobile devices and endpoint management solutions, including Microsoft Intune, iOS and Android
Excellent documentation skills
Professional certifications such as CompTIA A+, Microsoft Certified Professional (MCP), or similar qualifications are an advantage
Basic Programming Language knowledge is an advantage

Work Arrangements

Perigord are currently working a hybrid model, with 3 days per week in the office and 2 days per week working from home.

Pay: €35,000.00-€45,000.00 per year

Benefits:

Bike to work scheme
Company events
Employee assistance program
On-site parking
Sick pay

Work Location: Hybrid remote in Dublin, County Dublin

Quick apply

Refine Your Search

operations office it / is jobs in ballymount, d

IT Helpdesk Support

Senior IT Specialist

IT Support Analyst with 2nd Level Treasury Systems Support – FIS Integrity

Support Desk Engineer

Software Developer

Junior Reporting Analyst

IT Infrastructure & Systems Internal Auditor

Data Analytics Specialist

Data Center Operations Engineer - Dublin

Associate Systems Administrator

Administrative Assistant 1 (contract)

Operations Office - IT / IS

AI Analysis & Performance Analyst

Technical Support Engineer

Learning Media Developer, Data Center Learning

Technician, re:Cycle Reverse Logistics, re:Cycle Reverse Logistics

Developer Relations AI (100% remote)

Data Center Facility Engineering Technician (Non-Shift), Data Center Engineering Operations

Fullstack Developer - Python

Site Reliability Engineer Graduate (Data-Infrastructure-SRE) - 2026 Start (BS/MS)

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