Find Customer service representative Jobs in Athy, Ke

Member Service Representative
People First Credit Union —Athy, County Kildare
- Full-time
- Customer service
- Organisational skills
- Communication skills
- Employee assistance program
Quick apply
7d
Customer Service Assistant - Portlaoise
BoyleSports —Port Laoise, County Laois
- Customer service
- Communication skills
Customer Service Assistant - Brownstown
BoyleSports —Kildare, County Kildare
- Customer service
- Communication skills
Quick apply
Customer Service Assistant Nights
Compass Group Ireland —Kildare, County Kildare
- €14.15 an hour
- Part-time
- Microsoft Excel
- No degree
3d

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Member Service Representative

People First Credit Union -
Athy, County Kildare

Quick apply

Job details

Full-time | Fixed term
7 days ago

Benefits

Employee assistance program
On-site parking

Qualifications

Customer service
Organisational skills
Communication skills

Full job description

People First Credit Union (PFCU) is a progressive financial services provider, with over 40,000 members. We have branches in Portlaoise, Abbeyleix, Stradbally and Athy. With total assets of €170 million, PFCU is firmly rooted within the community, and our core value is to serve our members and the community, whilst striving to maintain the highest professional standards.

Demonstrable “member service” credentials with an ability and desire to enhance member service at every opportunity
Strong I.T. and administration skills with a strong compliance ethos for a “right first time” approach to work
Experience working in a frontline role within a credit union or financial institution would be a distinct advantage
Team worker with excellent communications and organisational skills
Full clean driving licence
An appreciation and an awareness of the credit union ethos
An APA qualification in Lending is advantageous towards this position

As we prepare to expand our business services in one branch, People First Credit Union Ltd is inviting applications for the position of Member Service Representative, a full time, 12-month fixed term contract. In this role, the applicant will primarily be based in the Athy office but may be required to work in our other branches in line with the needs of the business.

This is a full-time role, onsite, with a requirement to work 37 hours per week, working Monday to Friday. The successful applicant will work as part of the member services team responsible for providing an excellent service experience to members and potential members at the counter and on the phone. The successful candidate will be accountable for ensuring that the relevant Individual Accountability Framework responsibilities are met in line with regulatory requirements.

Key Responsibilities:

To provide a quality service to members at the counter, to process lodgements, withdrawals, loan draw down and repayments.
Process direct debits, standing orders, eft’s and amend mandates
Accurately and competently handle cash, reconciling cash balances daily.
With training, develop an excellence in resolving member queries to the highest levels of service across diverse areas from advising on credit union products to the various methods members can access these services.
Ensure compliance with existing and new systems & controls, and policies & procedures necessary, as outlined by the Risk, Compliance, MLRO & DPO, the Internal Audit Function and Operations Manager.
Complete other duties as required by the management team.

The above is not an exhaustive list of responsibilities and may be subject to change in line with the overall objectives of the credit union.

The successful candidate must have:

Demonstrable “member service” credentials with an ability and desire to enhance member service at every opportunity
Strong I.T. and administration skills with a strong compliance ethos for a “right first time” approach to work
Experience working in a frontline role within a credit union or financial institution would be a distinct advantage
Team worker with excellent communications and organisational skills
Full clean driving licence
An appreciation and an awareness of the credit union ethos
An APA qualification in Lending is advantageous towards this position

While this APA is not essential from the outset, the chosen applicant must be willing to commence registration and exams thereafter should the position extend past 12 months, in line with the Central Banks Minimum Competency Code (MCC) requirements for the role.

Skills:
Excellent customer service, Strong Communication Skills, Organisational Skills

Benefits:

Employee assistance program
On-site parking

Work Location: In person

Quick apply

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customer service representative jobs in athy, ke

Member Service Representative

Customer Service Assistant - Portlaoise

Customer Service Assistant - Brownstown

Customer Service Assistant Nights

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