Find Technical analyst enterprise technology Jobs

Technical Analyst - Enterprise Technology Services
Apple —Cork, County Cork
- Microsoft Excel
- Computer Science
- Master's degree
9d
IT Applications Analyst
CAI —Limerick, County Limerick
- Full-time
- Computer Science
- Project management
- Bachelor's degree
Quick apply
Technical Analyst Computing SOC 2135
Ballybrook Limited —Drogheda, County Louth
- €36,610 a year
- Full-time
- English
- Microsoft Office
- Wellness program
- Employee discount
Quick apply
1d
Data and AI Analyst
Fortray Global Services Ltd —Dublin, County Dublin
- Up to €40,000 a year
- Full-time
- Azure
- Computer Science
- SQL
Business System Analyst
Avery Dennison —Longford, County Longford
- €30,996–€49,594 a year
- Full-time
- Hybrid work
- Computer Science
- Bachelor's degree
- IT
- Free parking
- Employee assistance program
Quick apply
2d
Senior Implementation Analyst (Remote in Europe)
Intellect —Remote
- Full-time
- Remote
- System design
- English
- Analysis skills
Quick apply
6d
Financial Crime Technical Business Analyst – AMLA Implementation
EXL Service —Dublin, County Dublin
- Full-time
- Hybrid work
- Azure
- Marketing
- Data analysis skills
10d
Information Technology Cross-Function Vice President
Sumitomo Mitsui Banking Corporation —Dublin, County Dublin
- €72,000–€134,000 a year
- Hybrid work
- Computer Science
- SQL
- Analysis skills
- Annual leave
Business Intelligence Developer - EHR Implementation
UPMC —Kilkenny, County Kilkenny
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Staff IT Applications Analyst - Oracle Fusion
Regeneron —County Limerick
- €74,000–€120,700 a year
- Oracle
- Engineering
- Bachelor's degree
- Annual leave
Staff Backend Engineer - Grafana Second Horizon | Ireland | Remote
Grafana Labs —Remote
- €117,600–€141,120 a year
- Remote
- Azure
- AWS
- AI
- Annual leave
9d
Associate Analyst, Pricing
Analog Devices —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Microsoft Access
- ERP systems
2d
Data Analyst
iCIMS Talent Acquisition —DUBLIN 2, County Dublin
- Full-time
- Azure
- Computer Science
- Data analysis skills
- Annual leave
- Life insurance
DAM (Digital Asset Management) Business Analyst
Glanbia Foods —DUBLIN 24, County Dublin
- Hybrid work
- System design
- Master's degree
- Analysis skills
AI Portfolio Analyst
ICON Plc —Dublin, County Dublin
- Full-time
- Analysis skills
- Bachelor's degree
- Organisational skills
4d
Tech Product Owner (R-19385)
Dun & Bradstreet —Dublin, County Dublin
- Full-time
- Hybrid work
- Azure
- Management
- AWS
- Annual leave
Quick apply
Incident Escalation Analyst , Officer
State Street —Kilkenny, County Kilkenny
- Weekend availability
- Computer Science
- Windows
- Bachelor's degree
Data Analyst
iCims —DUBLIN 2, County Dublin
- Full-time
- Azure
- Computer Science
- Data analysis skills
- Annual leave
- Life insurance
Technical Consultant - Netreveal
NTT Ltd —Dublin, County Dublin
- Hybrid work
- SQL
- Agile
- Linux
AI Engineer
CR2 —Dublin, County Dublin
- Hybrid work
- Computer Science
- Java
- SQL
Quick apply

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Technical Analyst - Enterprise Technology Services

Apple -
Cork, County Cork

Apply Now

Job details

9 days ago

Qualifications

Elasticsearch
Microsoft Excel
Computer Science
Big data
Business analysis
Google Cloud Platform
Technical support
Tableau
Master's degree
SQL
AWS
Bachelor's degree
Distributed systems
Scripting
Kafka
Manufacturing
Data visualisation
AI
Python

Full job description

Enterprise Technology Services (ETS) is part of IS&T and delivers global-scale platforms and services that keep Apple's operations secure and running. The team manages identity, device security, and anti-abuse platforms - covering everything from manufacturing and repairs to software updates and activations. ETS also oversees supply chain, manufacturing, and partner integration platforms, protecting data on more than 2.5 billion devices worldwide. And when Apple prepares for a global product launch, ETS owns the systems that ramp factory production managing serial numbers, network credentials, and verified software.

The Insight team runs one of Apple's most critical Big Data ecosystems - a multi-petabyte, highly-available infrastructure that underpins manufacturing operations for every Apple product, globally. Every iPhone, iPad, iWatch and Mac has touched our systems. We are building a new EMEA operational team in Cork-not only as an extension of our US/India/China operations, but also a team with its own identity, perspective, and contribution to how Insight runs at global scale. This is a new regional team being built from the ground up, and the people who join early will help shape what it becomes. This Technical Analyst role is one of those foundational positions. It sits at the intersection of customer experience, data, and operational improvement - supporting the internal Apple teams and external manufacturing partners who depend on our platform to make critical business decisions every day. It is a role defined by the breadth of what it touches. You will develop a deep understanding of Apple's manufacturing data ecosystem, build trusted relationships across global teams, and over time, open doors to many directions within Apple engineering, program management, data, operations, and beyond. If you are intellectually curious, technically capable, and want to learn how Apple's supply chain works from the inside, this is an exceptional place to start.

Description
You will work within a fast-moving operational team supporting one of Apple's most complex and business-critical data platforms. Your work directly enables the Apple engineering and operations teams that build every Apple product.
Own the end-to-end lifecycle of support requests - from understanding the end user's problem, through investigation and root cause analysis, to resolution and clear documentation that leaves the system better than you found it
Communicate with confidence across a diverse customer base - internal Apple engineering and operations teams, as well as external manufacturing partners - translating technical findings into clear, actionable information for audiences at every level
Lead through ambiguity: take ownership of complex, cross-functional issues on a large-scale data platform and drive them forward even when the full picture is not immediately clear; teams across the organization rely on the clarity and direction you provide
Identify patterns across issues - surface systemic weaknesses, data quality problems, and recurring failure modes, and work with internal DevOps/SRE and engineering teams to address root causes rather than symptoms.
Analyze and interpret data to support business decision-making, ensuring accuracy and integrity at every step; prepare clear reports and visualizations that give stakeholders genuine insight
Conduct requirements gathering and contribute to platform improvement initiatives - you will interact directly with customers to understand their workflows, frustrations, and unmet needs
Create and maintain documentation: SOPs, process flows, and knowledge base content that raises the baseline capability of the whole team
Collaborate with testing and engineering teams on UAT, release validation, and feature feedback cycles - your customer proximity makes you a critical voice in how the platform evolves
Contribute to a culture of continuous improvement - bring data, observations, and hypotheses to the team with the confidence to challenge what is not working
There is opportunity to travel and work on-site with customers across EMEA and beyond - gaining direct exposure to how Apple's manufacturing partners operate and deepening the business context you bring back to the team

Preferred Qualifications
Experience with data visualization tools - Tableau, Grafana, or equivalent - for producing operational dashboards and business reporting
Python scripting experience for data extraction, automation, or investigation workflows
Familiarity with big data, distributed systems, or cloud platforms - exposure to technologies such as Kafka, Elasticsearch, Druid, AWS, or GCP; a basic understanding of how data moves and is stored at scale is sufficient
Demonstrated use of AI tools in day-to-day work - using LLMs, AI-assisted development, or automation tools to improve the quality and speed of your output; comfort with AI as a working practice, not just an awareness of it. Experience with AI agent design or agentic workflow patterns is a significant advantage - this team is building operational practices where intelligent automation is a first-class capability
Exposure to or experience supporting API integrations and MCP (Model Context Protocol) implementations - familiarity with how modern services and AI tooling communicate at an integration level is increasingly relevant to how this platform evolves
BS or MS in Computer Science, Information Systems, Data Science, or a related discipline; equivalent professional experience will be fully considered

Minimum Qualifications
Proven experience in a technical support, business analysis, or data analyst role within a large-scale enterprise environment - L2/L3 support experience is a strong indicator
Good SQL skills and experience preparing reports and analysis using Excel or equivalent tools - able to write complex queries against large datasets, and translate findings into clear, structured outputs for business stakeholders
Clear, confident communication - written and verbal - with the ability to adapt your message for technical engineers, operational stakeholders, and senior business leaders equally
Analytical mindset: able to take incomplete or ambiguous information, form a structured hypothesis, and drive toward a conclusion.

Apply Now

Refine Your Search

technical analyst enterprise technology jobs

Technical Analyst - Enterprise Technology Services

IT Applications Analyst

Technical Analyst Computing SOC 2135

Data and AI Analyst

Business System Analyst

Senior Implementation Analyst (Remote in Europe)

Financial Crime Technical Business Analyst – AMLA Implementation

Information Technology Cross-Function Vice President

Business Intelligence Developer - EHR Implementation

Staff IT Applications Analyst - Oracle Fusion

Staff Backend Engineer - Grafana Second Horizon | Ireland | Remote

Associate Analyst, Pricing

Data Analyst

DAM (Digital Asset Management) Business Analyst

AI Portfolio Analyst

Tech Product Owner (R-19385)

Incident Escalation Analyst , Officer

Data Analyst

Technical Consultant - Netreveal

AI Engineer

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