Find Site reliability engineer Jobs

Site Reliability Engineer (Global Support)
Skye Business Solutions —County Cork
- Computer Science
- Bachelor's degree
- Mentoring
Quick apply
9d
Senior Site Reliability Engineer
Honeycomb.io —Remote
- €140,590–€165,400 a year
- On call
- Remote
- AWS
- Project management
- Communication skills
- Annual leave
Site Reliability Engineer
RWS Group —Dublin, County Dublin
- Full-time
- Microsoft Excel
- AWS
- No degree
6d
Site Reliability Engineer
Apple —Dublin, County Dublin
- Computer Science
- Engineering
- Maintenance
Site Reliability Engineer - Foundation Team
Global-e —Dublin, County Dublin
- Full-time
- DevOps
- AWS
- Budgeting
Quick apply
Site Reliability Engineer
Elwood Roberts —Dublin, County Dublin
- €400–€500 a day
- Full-time
- Scripting
- Communication skills
- Python
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Senior Site Reliability Engineer (R-19383)
Dun & Bradstreet —Dublin, County Dublin
- Full-time
- Hybrid work
- Computer Science
- Microsoft Office
- Bachelor's degree
Quick apply
Site Reliability Engineer (SRE)
Social Discovery Group —Remote
- Full-time
- Remote
- DevOps
- English
- AWS
Quick apply
13d
Staff Site Reliability Engineer
Replit —Dublin, County Dublin
- Full-time
- Remote
- Mentoring
- Communication skills
- Python
- Life insurance
Senior Site Reliability Engineer
Ericsson —Athlone, County Westmeath
- On call
- Azure
- Computer Science
- System design
Senior Site Reliability Engineer
OpenText —Cork, County Cork
- On call
- Computer Science
- DevOps
- Windows
Senior Site Reliability Engineer
Replit —Dublin, County Dublin
- Full-time
- Remote
- Communication skills
- Python
- Life insurance
Senior Site Reliability Engineer
Cisco Systems —Galway, County Galway
- Full-time
- Hybrid work
- Computer Science
- Bachelor's degree
- Software development
Sr. Site Reliability Engineer
OpenText —Cork, County Cork
- On call
- Computer Science
- Software troubleshooting
- AWS
Staff Engineer, Site Reliability
LearnUpon —Dublin, County Dublin
- On call
- AWS
- AI
- Annual leave
Site Reliability Engineer III (DSS)
JPMorganChase —DUBLIN 2, County Dublin
- Full-time
- Azure
- Oracle
- Java
Senior Site Reliability Engineer - CloudVision
Arista Networks —Dublin, County Dublin
- Full-time
- Hybrid work
- Azure
- Computer Science
- Software troubleshooting
Quick apply
Senior Site Reliability engineer
Guidewire Software —Dublin, County Dublin
- Weekend availability
- Oracle
- Computer Science
- DevOps
Lead Site Reliability Engineer
OpenText —Cork, County Cork
- Computer Science
- DevOps
- AWS
Staff Site Reliability Engineer
Develocity —Remote
- On call
- Remote
- DevOps
- English
- Windows
Quick apply

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Site Reliability Engineer (Global Support)

Skye Business Solutions -
County Cork

Quick apply

Job details

Permanent
9 days ago

Qualifications

Computer Science
Process improvement
Technical support
Quality assurance
Bachelor's degree
Mentoring
Computer Engineering
IT
AI
Leadership
Communication skills
Information Technology

Full job description

About this position

Job Family: Operations | Function: Information Systems / Computer Operations | Location: Isle Of Man | Salary: Negotiable (experience and suitability dependant)

About the Role

We're looking for an Site Reliability Engineer: Global Support to join our 24/7 production operations team, supporting global iGaming platforms. In this role, you'll ensure system stability, reliability, and availability through incident management, root cause analysis, and technical problem-solving — balancing reactive incident response with proactive improvement.

You'll play a key part in leading post-incident reviews, supporting operational readiness assessments, validating AI-assisted operational decisions, and mentoring junior colleagues to build team capability.

What You'll Do

Participate in 24/7 shift rotations, managing incident response and triage — owning alert acknowledgement, prioritisation, and investigation decisions, resolving issues within established procedures, and escalating to specialists only when needed.
Conduct root cause analysis (RCA) investigations, determine technical solutions, collaborate with engineering teams on complex problems, and take accountability for resolution outcomes.
Coordinate and facilitate severity-tiered post-incident reviews, extracting lessons learned and driving organisational learning.
Own and maintain incident knowledge and documentation — knowledge base structure, standards, and accessibility for the team.
Mentor and coach junior team members, transferring technical knowledge and developing team proficiency in investigation and response procedures.
Identify operational bottlenecks and inefficiencies, propose and implement workflow refinements, reduce alert noise, and optimise incident response procedures.
Support AI-assisted operational decision validation — establishing validation processes, escalation criteria, curating incident data for agent training, and optimising human-in-the-loop model performance.
Assess operational readiness for new features and system changes, including SLI/SLO implications and operational risk identification.
Evaluate and recommend operational tools and platforms, assessing supportability, reliability, and integration options.
Drive automation and toil-reduction initiatives — identifying repetitive manual tasks and implementing efficiency improvements.

What We're Looking For

Education

Advanced Diploma or Bachelor's Degree in Information Technology, Computer Science, Computer Engineering, Information Systems, or an equivalent technical field.

Experience

2–4 years of progressive experience in IT operations, technical support, or systems administration, with demonstrated capability in incident investigation, troubleshooting, and process improvement.

Skills

Incident Management, Troubleshooting, Root Cause Analysis, System Administration, Technical Documentation, Problem-Solving (Developing–Intermediate)
Communication Skills (Intermediate–Advanced)
Process Improvement, Knowledge Management, Escalation Management (Developing–Intermediate)
Automation, Agile Methodology, Quality Assurance, Change Management, Influencing Skills, ITIL 4 (Awareness–Developing)

Knowledge

Broad knowledge across incident management, post-incident learning, process improvement, emerging operational technologies, and operational readiness assessment
Advanced understanding of incident response practices — alert triage, investigation methodology, root cause analysis, escalation procedures, and documentation standards
Demonstrated technical knowledge of production systems, application architecture, and infrastructure components
Developing proficiency with AI-assisted operational tools and automation opportunities
Working knowledge of operational readiness assessment, SLOs, and quality standards

Why Join Us

Be part of a global operations team supporting platforms that operate across multiple countries and continents.
Work at the intersection of traditional operations and AI-assisted automation, helping shape how human-in-the-loop processes evolve.
Grow your technical and leadership skills through mentoring, cross-functional collaboration with engineering teams, and exposure to a broad range of operational challenges.
Contribute directly to platform reliability and customer trust in a regulated, high-availability environment.

This is a full-time role requiring participation in a 24/7 shift rotation.

Work Location: In person

Quick apply

Refine Your Search

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