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Retail Customer Assistant
Coastline Gaming —Arklow, County Wicklow
- Weekend availability
- Hospitality
- In-person
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13d

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Retail Customer Assistant

Coastline Gaming -
Arklow, County Wicklow

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Job details

Full-time
13 days ago

Qualifications

Hospitality

Full job description

Retail Customer Assistant

Location: Arklow, Co. Wicklow| Job Type: Full-Time, 40 hours per week | On-Site

Who We Are

Coastline Gaming is one of Ireland's most established gaming and entertainment operators, with nine venues nationwide and a growing online presence. For over 40 years, we've been creating spaces where people come to enjoy themselves and we've built that reputation by hiring people who genuinely care about customer experience.

This is Coastline Gaming's newest venue and we're putting together a strong team to launch this club and deliver a great experience from day one.

The Role

As a Customer Assistant, you'll be the face of the venue the first person customers see and the one they come to with questions. You'll support cash transactions, keep the floor looking its best, and make sure every visitor feels welcome and looked after.

This is a people-first role. If you naturally make others feel at ease, you're calm under pressure, and you take pride in doing things properly you'll fit right in.

Hours: Rotating schedule within operating hours of approximately 10:00am 2:00am, including evenings and weekends.

Key Responsibilities

Deliver standout customer service welcome every guest, answer questions, and make people feel at home

Manage cash transactions handle payouts, floats, and all cash operations with speed and accuracy

Support promotions let customers know about current offers, events, and our Vantage Club loyalty programme

Keep the venue looking its best maintainhigh standards of cleanliness and presentation across the floor

Assist with opening and closing procedures as part of the shift team

What We're Looking For

At least 1 year's experience in retail, hospitality, or customer-facing roles(direct gaming experience is not required we'll teach you the industry)

Cash handling confidence you've worked a till, handled floats, or managed transactions before

A genuine people person warm, approachable, and comfortable engaging with a wide range of customers

Reliable and team-oriented you show up, you support your colleagues, and you take pride in your work

Good attention to detail particularly with cash and compliance

You must be 18 or over to apply.

What We Offer

Full training provided we'll teach you everything you need to know about the gaming industry

Real career progression many of our Supervisors and Managers started as Customer Assistants. Coastline promotes from within

A new venue, a new team help shape a brand-new club and be part of it from the very start

Stable, established employer& growing 40+ years in the industry, nine venues, multiple online brands, and still expanding. Your career grows with us

How to Apply

Apply directly here!

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