Find Service advisor Jobs in Waterford, Wd

Service Advisor €40-45K OTE
Bolands Waterford —Waterford, County Waterford
- €40,000–€45,000 a year
- Full-time
- Customer service
- No degree
- Organisational skills
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8d

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Service Advisor €40-45K OTE

Bolands Waterford -
Waterford, County Waterford

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Job details

Permanent | Full-time
€40,000–€45,000 a year
8 days ago

Qualifications

Customer service
Organisational skills
IT
Communication skills

Full job description

We're looking for a friendly, organised, experienced and customer-focused Service Advisor to join our dedicated Service team. If you thrive in a fast-paced environment and enjoy helping people, this is your opportunity to grow with a leading automotive brand.

Key Responsibilities:

Act as the main point of contact for service customers - in person, over the phone, and online
Schedule and manage service appointments, ensuring efficient workshop loading
Provide accurate estimates, explain service work clearly, and obtain customer authorisations
Liaise between customers and the workshop, keeping both parties updated
Promote additional services and maintenance plans where appropriate
Handle customer concerns or complaints professionally and promptly
Ensure all invoicing, warranty, and service documentation is completed accurately
Deliver an outstanding customer experience every step of the way

What We're Looking For:

Previous experience in a Service Advisor or similar customer service role (automotive industry preferred)
Strong communication and interpersonal skills
Confident with IT systems and booking software
Excellent organisational skills and attention to detail
A proactive, team-oriented attitude with a passion for customer care

What We Offer:

Ongoing training and career development
A supportive and friendly team environment
Opportunities for progression within a growing dealership

If you feel this role fits you please email your CV to [email protected]

Quick apply

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Service Advisor €40-45K OTE

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