Find Senior software developer Jobs in Nuig County Galway

Level 3 Technical Support Specialist (Office-Based)
FlexManager —Galway, County Galway
- €45,000–€55,000 a year
- Full-time
- Computer Science
- English
- SQL
- Sick pay
Quick apply
9d
Senior Software Developer
AMCS Group —Galway, County Galway
- Full-time
- Hybrid work
- Computer Science
- Bachelor's degree
- JavaScript
Quick apply
10d
Senior .Net Developer
Ministry Brands —Galway, County Galway
- Full-time
- Hybrid work
- Azure
- Computer Science
- SQL
- Annual leave
- Employee assistance program
Principal Software Developer
SOTI Inc. —Galway, County Galway
- Full-time
- Computer science
- Azure
- SQL
Senior Software Engineer - Apps
Cisco Systems —Galway, County Galway
- Full-time
- Hybrid work
- DevOps
- System design
- Windows
Quality Assurance Specialist Intern
SOTI Inc. —Galway, County Galway
- Full-time
- Azure
- AWS
- Analysis skills
Senior Quality Assurance Specialist
SOTI Inc. —Galway, County Galway
- Full-time
- Azure
- Computer Science
- SQL
Senior Data Engineer
Datavant Ireland —Galway, County Galway
- Remote
- Azure
- SQL
- AWS
Quick apply
Development Infrastructure Engineer (Civil)
AECOM —Galway, County Galway
- Full-time
- Hybrid work
- AutoCAD
Sr.Data Engineer_10+ Years (Oracle, PL/SQL, Snowflake)- Galway,Ireland
Photon —Galway, County Galway
- Full-time
- Azure
- Oracle
- Computer Science

More jobs to discover

Find similar jobs that you might be interested in.

Level 3 Technical Support Specialist (Office-Based)
FlexManager —Galway, County Galway
It is a custom-built PHP monolith of approximately 149 pluggable business modules (HR, work orders, equipment, incidents, audits, training, finance and more),…
€45,000–€55,000 a year
Quick apply
9d
Senior Software Developer
AMCS Group —Galway, County Galway
Bachelor's degree in Computer Science, Software Development, Information Technology, or a related discipline. Support continuous improvement initiatives across…
Quick apply
10d

I want to receive the latest job alerts for senior software developer in nuig county galway

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

senior software developer jobs near nuig county galway

Senior Software Engineer jobs in Galway, County Galway

Data Engineer jobs in Galway, County Galway

Software Engineer jobs in Galway, County Galway

Technical Support Specialist jobs in Galway, County Galway

Senior Software Engineer jobs in Cork, County Cork

Quality Engineer jobs in Dublin, County Dublin

Senior Software Engineer jobs in County Kerry

Senior Software Engineer jobs in Remote

Quality Assurance jobs in County Cork

Quality jobs in County Cavan

Quality Assurance Specialist jobs in Dublin, County Dublin

Technical Support Specialist jobs in Dublin, County Dublin

Data Administrator jobs in Dublin, County Dublin

Data Engineer jobs in Dundalk, County Louth

Graduate Data Science jobs in Dublin, County Dublin

Data Engineer jobs in County Donegal

Data Engineer jobs in Dublin, County Dublin

Data Engineer jobs in Cork, County Cork

Senior Software Engineer jobs in Dublin, County Dublin

Mechanical Engineer jobs in County Galway

Level 3 Technical Support Specialist (Office-Based)

FlexManager -
Galway, County Galway

Quick apply

Job details

Permanent | Full-time
€45,000–€55,000 a year
9 days ago

Benefits

Bike to work scheme
Company pension
Company events
Sick pay
On-site parking

Qualifications

Computer Science
English
Technical support
SQL
Bachelor's degree
JavaScript
REST
Mentoring
Agile
SaaS
MySQL
Information Technology

Full job description

About FlexManager

FlexManager is a large-scale compliance, assets, workforce and safety management SaaS platform used by global brands. It is a custom-built PHP monolith of approximately 149 pluggable business modules (HR, work orders, equipment, incidents, audits, training, finance and more), running on MySQL/MariaDB, with a versioned V8 REST API serving native iOS and Android apps and third-party integrations.

Job Summary

We are seeking an experienced Level 3 Technical Support Specialist to act as the final escalation point for complex technical issues across the platform. This is a senior, hands-on role for someone who can read our codebase and database directly, reproduce and isolate defects, and fix them directly rather than simply handing a symptom over to the development team.

Because we run a custom framework (not Laravel, Symfony or any off-the-shelf stack), the value here is in learning our world - the module structure, the ORM, the API layer and the patch pipeline - and becoming the person who knows where things live and why they break. The role carries real ownership and direct exposure to product, engineering and customers.

Hours of work: Monday to Friday 10 am to 6pm.

Key Responsibilities

● Act as the highest tier of technical escalation for complex, unresolved customer issues across a multi-tenant SaaS platform

● Diagnose and resolve issues spanning the PHP application, the MySQL/MariaDB database, the REST API and external integrations (SSO/SAML, email delivery, mobile sync)

● Read application and error logs, API request/response traces and notification pipelines to pinpoint failures

● Reproduce and isolate bugs, then implement the fix within the correct module rather than handing over a symptom for developers to solve

● Distinguish product bugs from customer configuration, permissions/ACL scoping, or module-option issues before escalating

● Own and manage complex tickets through to resolution, including per-customer patches applied through our release workflow

● Escalate to developers only where a genuine architecture-level change is required

● Identify recurring issues and recommend product or process improvements

● Maintain technical documentation and knowledge base articles that reflect how the platform actually behaves

● Monitor system performance and assist with incident management across customer instances

● Contribute to testing and validation of releases and patches using our in-house test framework

Required Skills & Experience

● Minimum 5 years in a technical support, application support or similar hands-on technical role

● Proven experience handling Level 3 / escalated issues end to end, including implementing the fix

● Strong SQL - able to write and interpret non-trivial queries against MySQL/MariaDB to investigate data, not just read pre-built reports

● Comfortable reading and writing code to trace and resolve behaviour directly - specifically PHP; you must be able to follow a code path and fix it, not just diagnose what a screen or endpoint is doing

● Experience with application logs, REST APIs and system integrations (authentication, webhooks, third-party services)

● Familiarity with multi-tenant SaaS platforms and enterprise software environments

● Excellent problem-solving and root-cause analysis - methodical isolation over guesswork

● Experience using ticketing and support platforms

● Ability to work independently and take ownership in a small team

Desirable Attributes

● Experience talking directly with customers

● Experience mentoring or coaching junior technical staff

● Familiarity with compliance, workforce or safety management software (our problem domain)

● Exposure to PHP and JavaScript; scripting ability for investigation and one-off data checks

● Exposure to mobile app support

● Experience working directly with development teams in an agile environment, including validating patches and releases before rollout

Education

● College degree in Computer Science, IT, or a related field required

● PRINCE2 or similar project management certification (desirable)

Pay: €45,000.00-€55,000.00 per year

Benefits:

Bike to work scheme
Company events
Company pension
On-site parking
Sick pay

Ability to commute/relocate:

Galway, County Galway: reliably commute or plan to relocate before starting work (required)

Education:

Bachelor's (required)

Experience:

Level 3 Technical Support: 5 years (required)

Language:

English (required)

Work authorisation:

Ireland (required)

Work Location: In person

Quick apply

Refine Your Search

senior software developer jobs in nuig county galway

Level 3 Technical Support Specialist (Office-Based)

Senior Software Developer

Senior .Net Developer

Principal Software Developer

Senior Software Engineer - Apps

Quality Assurance Specialist Intern

Senior Quality Assurance Specialist

Senior Data Engineer

Development Infrastructure Engineer (Civil)

Sr.Data Engineer_10+ Years (Oracle, PL/SQL, Snowflake)- Galway,Ireland

More jobs to discover

I want to receive the latest job alerts for senior software developer in nuig county galway

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected