Find Interface manager Jobs in Lucan, D

Senior IT Lead and Delivery Manager
Teleperformance —Dublin 07, County Dublin
- Full-time
- Azure
- Computer Science
- Master's degree
Operations Manager
Primeline Group —Ashbourne, County Meath
- Full-time
- ERP systems
- Human resources
- Warehouse experience
Quick apply
Senior Project Manager
EMR Integrated Solutions —Dunboyne, County Meath
- €65,487–€68,761 a year
- Full-time
- Hybrid work
- Engineering
- Project management
- Bachelor's degree
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7d
Facilities Manager
JLL —Dublin, County Dublin
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Interface Manager
AECOM —Dublin, County Dublin
- Full-time
- Project management
- Contracts
- Construction experience
Specialist Plant Manager
Sisk —Dublin, County Dublin
- Full-time
- AutoCAD
- Management
- CAD
- Annual leave
Associate Director Inspection Management (GCP)
Regeneron —Dublin, County Dublin
- €101,500–€165,200 a year
- Management
- Supervising experience
- Presentation skills
- Annual leave
Facilities Manager
KSB-Jones Lang LaSalle Services Ir —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Manager - Airport Advisory
DAA —Dublin, County Dublin
- Full-time
- Engineering
- Business development
- Analysis skills
13d
Interface Manager - – Major Transportation Infrastructure Delivery, Roads, Rail & Public Transportation
AECOM —Dublin, County Dublin
- Full-time
- Hybrid work
- Engineering
- Master's degree
- Project management
Software Vendor Management
eBay Inc. —Dublin, County Dublin
- Full-time
- Project management
- Presentation skills
- Bachelor's degree
National Account Manager - Away From Home
Kraft Heinz Company —Dublin, County Dublin
- €68,796–€76,440 a year
- Full-time
- Hybrid work
- Negotiation
- Employee assistance program
Turnover Manager
Fohntech Group —DUBLIN 15, County Dublin
- Full-time
- No degree
- Construction experience
Global Direct Sourcing Manager - Amsterdam/Dublin
CRH Group Services Ltd. —Dublin, County Dublin
- Full-time
- English
- Analysis skills
- In-person
Quick apply
Business Manager
Arvato —Swords, County Dublin
- €66,250–€75,000 a year
- Full-time
- Hybrid work
- Project management
- Free parking
- Annual leave
Quick apply
11d
Moves & Small Works Manager
Turner & Townsend —Dublin, County Dublin
- Full-time
- AutoCAD
- Microsoft Excel
- Customer service
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Head of Professional Services
PFH Technology Group —Dublin, County Dublin
- Full-time
- Hybrid work
- Azure
- Management
Quick apply
5h
Global Senior Payroll Manager
Strava —Dublin, County Dublin
- €140,000–€190,000 a year
- Full-time
- In-person
- AI
- Employee stock purchase plan
Senior Release Manager
Uniphar PLC —DUBLIN 24, County Dublin
- Full-time
- Azure
- Oracle
- DevOps
Quick apply
Project Manager
AECOM —Dublin, County Dublin
- Full-time
- Oracle
- Project management
- Contracts

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Senior IT Lead and Delivery Manager

Teleperformance -
Dublin 07, County Dublin

Apply Now

Job details

Full-time

Qualifications

Jira
Azure
Computer Science
Master's degree
AWS
ServiceNow
IT
Business
Leadership
Juniper

Full job description

Overview:

Senior IT Lead and Delivery Manager

Location: Dublin, Ireland (On-site across two sites)

Salary: DOE

Reports to: Head of IT Infrastructure / Head of Service Delivery

Role Purpose

The Senior IT Lead & Client Success Manager serves as the definitive bridge between technology delivery, client satisfaction, and commercial success. This role acts as the "face of IT" on the Dublin leadership board while maintaining hands-on accountability for service delivery excellence. You will manage a complex ecosystem of global client applications and local infrastructure, ensuring that every technical initiative justifies its spend by directly supporting client retention and operational efficiency.

Key Responsibilities

1. Strategic Leadership & Commercial Stewardship

Site Representation: Act as the primary IT representative on the Dublin leadership board, driving success against stated KPIs and delivering the regional IT strategy.
P&L Ownership: Manage the regional IT OpEx and CapEx budget, linking every Euro of spend to ROI, cost-savings, or revenue-generating potential.
Client & TAM Interface: Act as the senior technical point of contact for key clients and Technical Account Managers (TAMs), positioning IT services as a value-add in pitches and renewals.

2. Operational Governance & Service Excellence

SLA/OLA Accountability: Own the end-to-end delivery of IT services, ensuring all Service Level Agreements and Operational Level Agreements are consistently met or exceeded.
Performance Reporting: Design and present QBRs to senior stakeholders, detailing system health, operational metrics, and team performance.
Change & Risk Management: Approve high-risk technical changes via the Change Advisory Board (CAB) and enforce global security, GDPR, and BCDR compliance.

3. Team Leadership & On-Call Steering

Direct People Management: Lead, mentor, and manage a team of 3 to 5 Desktop Support Technicians across both Dublin sites, overseeing their training, performance reviews, and capacity planning.
Escalation & Crisis Leadership: Serve as the ultimate point of escalation for P1/P2 incidents. During critical outages, steer the engineering team to swift resolution and manage all executive-level communications.
On-Call Rota Management: Implement and oversee a 24/7 support schedule, providing guidance and technical "steering" to the team during out-of-hours events.

4. Technical Ecosystem & Innovation

Infrastructure Management: Guarantee high availability for local networking (Fortinet and Juniper), data centers, end-user computing, and audiovisual (AV) technologies.
Application Stewardship: Oversee the performance and access management of enterprise client application suites and collaborative tools.
Continuous Improvement: Identify emerging technologies and deploy CSI frameworks to eliminate service bottlenecks and optimize operational costs.

Candidate Profile

Experience: 12+ years in high-volume IT environments, including at least 5 years in BPO or Managed Services leadership and 2-3 years of direct people management.
Framework Expertise: Certified in ITIL v4 Foundations (Managing Professional designation preferred).
Technical Savvy: Deep understanding of enterprise networking (Fortinet and Juniper), cloud (AWS/Azure), hybrid identity management (Okta/AD), and ITSM platforms like ServiceNow or Jira.
The "Bridge" Factor: Proven ability to translate complex technical issues into business-centric solutions for C-suite executives and non-technical stakeholders.
Education: Degree in IT/Computer Science, ideally supplemented by an MBA or business-centric certification.

#LI-CW1

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Refine Your Search

interface manager jobs in lucan, d

Senior IT Lead and Delivery Manager

Operations Manager

Senior Project Manager

Facilities Manager

Interface Manager

Specialist Plant Manager

Associate Director Inspection Management (GCP)

Facilities Manager

Manager - Airport Advisory

Interface Manager - – Major Transportation Infrastructure Delivery, Roads, Rail & Public Transportation

Software Vendor Management

National Account Manager - Away From Home

Turnover Manager

Global Direct Sourcing Manager - Amsterdam/Dublin

Business Manager

Moves & Small Works Manager

Head of Professional Services

Global Senior Payroll Manager

Senior Release Manager

Project Manager

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Role Purpose

Key Responsibilities

1. Strategic Leadership & Commercial Stewardship

2. Operational Governance & Service Excellence

3. Team Leadership & On-Call Steering

4. Technical Ecosystem & Innovation

Candidate Profile

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